amazing hotel, perfect for our every need. the place only gets better every year.

nothing to dislike.

Very friendly staff. It's a hotel that is happy to cater for cyclists. Loads of good food. Large apartments.

The internet is lousy. The apartments have smart TVs, however the apps on them were unusable due to a lack of stable internet.

Location and cycling facilities are great

The hot buffet breakfast items were lacking in temperature most mornings

had a relaxed feel as slightly out of town . lovely pool area .

only English Channel on the tv was YouTube on which we watched sky news

Situation, amenities

Very comfortable apartment in a nice, quiet hotel with a lovely pool. The accommodation was very well-equipped with everything we needed.

Terrific large indoor pool and fitness complex with huge Jacuzzis, sauna, steam room, dance studio, weights, treadmills, stationary bikes and all the rest. Very nice outdoor pool. Comfy sofa beds. Everything was very clean. The staff were friendly and helpful.

This place is not walking dance from Port de Pollença, not if you have young kids or older members of your party. The whole place needs maintenance and repairs. There are a lot of tiles missi g from the various pools. Our sofa beds were both broken. The toilet didn't flush properly. The pocket door mechanism was sticking. The window didn't open. In addition, the breakfast was not great. We tried it the first morning and decided not to go back for the following two mornings. Everything was lukewarm and the drinks machines were out of action. The whole breakfast experience needs a rethink. It could be so much better. On the whole, this hotel did not feel like a four star establishment.

The facilities are excellent in the hotel complex for cyclists. The restaurant across the road in the sports grounds was very good and convenient for dinner or a beer. The location was ideal

The room could be noisy in the morning as it was located close to the air handling units on the ground floor. The glass roof over the foyer leaked in heavy rain.

The sport enthusiasts dream - options of swimming pools, access to the basement gym, tennis courts, bike storage etc. Rooms clean and tidy. Stayed half board and both breakfast and dinner had plenty of options. Staff friendly and helpful.

Distance from the centre of Puerto Pollensa was approx 15-20 walk. More of an inconvenience in the evening as free shuttle buses available during the day.

The sofa was comfy and the balcony was nice.

There was large cracks and crumbling plaster on the wall inside the apartment (see photos). As well as this the apartment internal hallway light and balcony light didn’t work. We told reception the day after check-in about the lights and they said it would be fixed. We stayed 15 days and they were never fixed. The WiFi is only in public areas (reception) and not inside the apartment - pretty poor for a “4 star” place. The tennis & Padel courts that are part of the hotel are still charged and there is no advantage to being a hotel guest in booking / paying for them.

a lot of amenities geared toward cyclists

The staff were friendly and helpful, especially when we had a slight booking issue. Breakfast was really good and the rooms were a good size with a well stocked kitchenette. Shower power was epic.

It was a little tired overall. The room was clean but the shower had a lot of black mould in and needed a decent clean. The pool was a nice size but had tiles missing.

Clean hotel , apartments spacious . Catering staff excellent . Food very good . Came on a cycling Holiday with friends, would go back definitely.

There is a stale urine smell coming from the drains in the bathrooms. Mine was mild but my friends was strong , the door had to be kept closed

First time to Aparthotel Duva & Spa. Really enjoyed a relaxing time

This staff friendly and helpful. Location and facilities spot on.

Look and feel of hotel

Indoor pool, rooms need refresh

Great facilties on site, swimming pools, tennis courts, restaurant, cycle hire etc. Staff were very helpful, particular Maria. We stayed with our 6 month old baby, ideal place to stay.

Rooms where clean, spacious and plenty of storage. Good sized pool with full time lifeguard and quality loungers. Lovely breakfast with good choice. Excellent relationship with a local bike hire company. Nice walk into town. All staff where very polite and made the stay.

Nothing

own kitchenette; large balcony; large living room and dining table; king comfortable bed; well equipped bathroom; large pool

selection of pools and apartment near facilities in the hotel, staff were very friendly, apartment was a good size and great pressure in the shower even if the bathroom is very dated

cleaning every Monday, Wednesday and Friday, our apartment was not cleaned properly, bath still dirty, sheets were the same as we had slept in for the previous 2 nights just made the beds. our apartment was infested with ants, we did not cook or have any food in the apartment yet they were everywhere. when we left we found them in our suitcases and on our clothes. We had our suitcases closed at all times. the bathroom and apartment in general is very dated also some of the tiles were broken and missing in the childrens pool, and small bits of tiles could be felt when in there.