Lo ubico bueno es la ubicación. El hotel se quedó en el tiempo

Las habitaciones son muy antiguas, no tiene aire acondicionado, mucha mugre y hasta miedo da.

location was great.The history of staying in a grand old jewel was nice.. great view from room ..pool area was nice.

The rooms were dirty. The rooms need air conditioning!!! it was so hot Hotel needs work. lots of maintenance issues all around the hotel( so sad to see). The reception staff were rude and most staff at the hotel weren’t very welcoming. customer service???

Location and the building once upon a time when it was maintained

First the summary: * Overall experience: extreme poor value for what you pay * Calling this a 4 star hotel just because of its “once upon a time” grandiosity is absurd. This is today a 2 star hotel at most. * I paid 695 dollars for 2 rooms for 3 nights. The Review: Firstly, the hotel's maintenance was severely lacking. The rooms were outdated and in dire need of renovation. The carpets were old and stained, the furniture was worn out, and the walls had cracks and peeling paint. The bathroom was moldy (see pictures of the black mold) and the shower had poor water pressure Shower-head was disintegrating. Hot water will gradually come after several minutes of letting it run (4-5m). Two small plastic shampoo and conditioner . Only a few small soap bars. Onto the beds. One room had two very narrow single beds and one had a single double bed. The bedsheets were stained. You get one pillow and it was lumpy and uncomfortable, making it difficult to get a good night's sleep. There is no Air conditioner in either of the rooms provided. I read later that there are some with AC at an extra cost. We left windows open and a noisy ceiling fan on. The mosquitos had a field day with us. The bathroom is a partition made inside the once large room which was clearly made with lower quality materials than the building itself and as mentioned moldy. No window or natural light or ventilation in the bathroom. One light fixture which was lacking the cover. The breakfast buffet was very disappointing. There were few choices available, and the food was of poor quality. Fruits consisted of some oranges, apples, green bananas and watermelon. There were a large amount of pastries but all the same or very similar type. Basically variations of unstuffed croissants. Only one type of tea. One big stainless pot of bad coffee and milk. To get a cappuccino you would have to pay extra.

Location really was the only good thing

After thinking that I had booked and paid for a 4 star hotel, only to turn up to a 2 star (at best) hotel that i basically ready to be demolished. There has been no modernization or maintenance since it was built 60 years ago. A pitiful experience and will be complaining further.

Need darkness in the room to sleep. Need to clean better (bathroom with rest of soap and water) More personal in the reception at least

Location

Staff not good , people not prepared to bring a good stay ..

Piscina y atención en general. Pasamos estupendo!

I feel ripped off. I paid 115 USD per night. The rooms have no heating, everything is literally from 1930 without any sort of renewal or update. This means that the doors and windows are old, wind blows through, and the rooms are freezing, and also no heating... so imagine... Breakfast is a also a joke in comparison to what you get in other hotels for the same price. Basically, I'd be happy to pay probably 40-50 or maybe even 60 USD (considering the 'pictoresc' environment), but not 115 USD per night. Some of the staff were great, others, quite 'not-customer' oriented. Definitely not coming back.