Best Western Atlanta Cumberland\/Galleria Hotel
About this hotel
Hotel in Smyrna with free breakfast and 24-hour fitness center An outdoor pool, a 24-hour fitness center, and a conference center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a seasonal outdoor pool, and a business center are onsite. Best Western Atlanta Cumberland/Galleria Hotel offers 119 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Smyrna hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Map of Smyrna, GA
Hotel in Smyrna, GA
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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Reviews
3.8/5.0
Good(222 Reviews)
4.0
Good staff and clean rooms.
5.0
Weather was not the best till the last day of my stay but overall it was great trip!! We made the best with what we could do
5.0
I like this spot. Never too pricey and worth the money
3.0
Hotel rooms were decently priced. However, our room on the 4th floor (where we stayed) as well as the corridor absolutely STUNK of stale smoke (seemed to be both cigarettes and marijuana). We felt the bed was quite uncomfortable. The bathroom sink and shower took several minutes for the water to get hot. Also, I had to call the hotel several times prior to arrival, and at least twice (on different days), I had to call back later as nobody picked up the phone. The front desk and housekeeping staff were very courteous. Breakfast was OK (coffee was great!), would be nice to have more drink options (more milk, more juice choices, etc.).
4.0
It was a good stay. Tv didnt work in one of the rooms, but we basically just used the room to sleep. The front staff was very courteous. Breakfast was decent, good location to visit six flags.
4.0
Really enjoyed our stay! Very clean, quiet, and great staff! Would definitely stay again.
4.0
I would say that I got my money’s worth. Honestly, the pictures posted did not do justice for this hotel.Pros: It is newly renovated, smells fresh and clean. Staff are friendly and responsive. Quick check-in and check-out. Rooms are spacious and clean. Breakfast is decent. Cons: Wi-Fi connection is slow, few channels to watch. Location is right off the ramp so if you missed it, you have to make a huge turn around. And it would nice if rooms have microwave ovens especially if you have small children to warm snacks and foods instead of going down to the lobby to heat up food.
2.0
Bathrooms could be a little cleaner, especially the towels, i think more hair was on them than on my body. The rest of the room was pretty clean and the beds were pretty comfortable. Overall fair value for the price and wasnt a far drive for the Braves game
2.0
Don’t stay here. The rooms looked clean on the surface, but they hadn’t cleaned the bathrooms well, and surfaces were dusty. The breakfast area was a mess and nasty, and my shoes were sticky from the floor of the breakfast area. I guess it was syrup from the waffle station. It had stormed last night and when the power flashed, the ice machine on our hall started beeping. We called down twice and it took them over 2 hours to fix it. Because of the beeping, I couldn’t sleep. The roof was leaking on our hallway and there was a puddle of water outside of the elevator. I usually never leave reviews, but this was one of the worst hotels I’ve stayed at.
3.0
I've stayed here often in the last month because my mother is in a hospital about 8 miles away. It's right off 285 and fairly central to the Atlanta area.
The hotel was recently renovated in a modern theme and mostly clean except for outside trash cans were full and the elevator needs to be updated and cleaned.
The beds are fairly comfortable but the pillows are polyester and too small. I bring my own king pillow. The rooms have a mini fridge and some of them have microwaves.
I don't usually eat the continental breakfast but sometimes grab a yogurt when I'm leaving.
When they renovated, they installed new toilets but the seat & cover are not commercial quality and every time I have to tighten them or they try to slide off to one side. It's nasty and I have to wash my hands off but better than falling. Now for the TV, it's a pain to determine how to get just live TV so ask the front desk when you check-in. It seems to be made for streaming services.
The hotel seems to be in a safe area but lots of traffic on the main road so I wouldn't suggest walking across unless you don't have a car. There are several restaurants close by. Since the hotel is at I-285 there is lots of traffic noise on that side of the hotel and I'm a light sleeper, so I stay on the parking lot side.
Overall, it's a decent hotel for the price.
4.0
The main thing was the pool and we was in able to use the pool
5.0
Man at front desk was friendly and check-in was fast. Room was clean and comfortable. Nice stay.
3.0
My stay was great. My only issue was not being able to do my laundry for the week. I travel for work. I needed to wash my work uniforms due to the machines being “out of order” I couldn’t. Big inconvenience!
4.0
The stay and the Hotel was nice, the only problem we had was the hot water in the sink was not working properly. The shower was working after someone checked it.
4.0
This was a nice place to stay though the breakfast could have been better the option for peanut butter especially.
5.0
We have paid so much more and gotten so much less. Less is friendly and helpful. Room is clean AND smells clean. This facility must have an air filtration system because the entire building smells fresh. Our stay was so i could receive medical treatment at a nearby hospital, so I promise you that I am sensitive to smells. They are a little light on towels, but i have no doubt you get more with no problem; the staff is so helpful. We did not have a chance to try breakfast on this particular stay, but we will be back, and I will update this review. Really appreciated the cleanliness, not only in the rooms but the common areas. A bargain at this central location.
4.0
The hotel is a great value for the money. Very clean. My only issue was the problem with the internet connection.
5.0
The stay was nice and met all of our needs. There was laundry on site which was nice. I have nothing bad to say about this stay and I'm very particular. They had breakfast but even better was Waffle House across the street. Atlanta tourist breakfast spot did not disappoint. Two exits away from the mall and baseball stadium. Convenient location. Nice staff.
4.0
I booked the room for my husband and his friend who were driving another friend’s car down to Florida. I don’t know the area but I saw that it was a Best Western and figured it had to be decent. He said that even though the area looked more like an industrial park they were greatly surprised by the cleanliness and comfort of the room and the common areas! So thank you team at that hotel
5.0
My mom and I stayed here for an event. It was our fave of all the hotels we’ve stayed in over the last few months, and that’s been a lot. It was very comfortable and nice. Will definitely stay again!
5.0
Very nice place. Looks new even though it isn’t a new property. Very comfortable and clean room. Staff were friendly.
3.0
I had ordered a non-smoking room, this room smelled like it had been used as a smoking room at some point as it did have a heavy odor to it walking in that lingered the whole stay. The sheets and comforter had stains but the room was otherwise clean. The staff was very nice and friendly and the hotel was clean and well kept.
4.0
Good clean hotel
1.0
The bathtub is very dirty
The smell of cigarette smoke mixed with perfume is very unpleasant in the room.
If the breakfast items are gone, the staff will not replenish them.
1.0
The room was great and the beds comfy. However there was a strong odor in the hallway. I would expect a hot breakfast in a BW branded hotel but when we went down at 8am for breakfast there were no hot options, the breakfsst room was overtaken by a large sports team that were rude and loud. The front desk person was trying to get food out but was swamped. They needed to have had a dedicated breakfast clerk and ahould have planned better for the crowd. I couldnt wait on brekfast that was supposed to be hot and ready so i didnt get any.
10.0
Stayed 3 days. Was decent.
10.0
Everything was nice and clean workers were very helpful
8.0
When I first arrived the electric car charger wasn't working so I spoke with the manager. He promised me that he would fix it by the end of my stay and guess what... he did. Thanks!
2.0
Good and safe hotel to stay in a few nights. Room was clean and check in/out was seamless.
8.0
They don’t allow you to take your breakfast to your room I absolutely didn’t enjoy
10.0
Great
8.0
Everything Good
2.0
Me and my husband requested an extension on our check out time from 11am to 5pm due to a late scheduled flight. We paid a late fee only to be rushed out at 3pm. Absolutely ridiculous.
2.0
Hotel was clean, quiet, staff was friendly and helpful. The hot water was out when we got there but they resolved the problem fairly quickly. Overall recommend and would stay again.
4.0
Clearness no god
2.0
Nice stay, Will come back again.
8.0
Check in and check out relatively easy.
10.0
Very clean and quiet staff was very friendly! I would stay here again!
1.0
Rooms was just ok. Bathroom condition was very bad. In 1st room bathroom was leaking in sink. And room I moved to second room and there water was dirty in sink and shower… I told and people who was working said so. Many rooms are empty…
10.0
Everything was wonderful especially the breakfast!
FAQs
How much does this hotel cost compared to others in Smyrna?
The average price for a rental in Smyrna is $203 per night. This rental is $111 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Atlanta Cumberland\/Galleria Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Atlanta Cumberland\/Galleria Hotel. Enjoy the water!
Is Best Western Atlanta Cumberland\/Galleria Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Atlanta Cumberland\/Galleria Hotel?
We found 6 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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