Holiday Inn London - Kensington High St., an IHG Hotel

Suite, 1 Bedroom | In-room safe, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 King Bed | In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Accessible | In-room safe, iron/ironing board, rollaway beds, free WiFi

About this hotel

Located in City of Westminster, this lovely hotel for $186 per night is a great choice for your next break. Hotel with full-service spa, near Kensington Palace This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite. Change of towels is available on request. Holiday Inn London - Kensington High St., an IHG Hotel offers 706 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include an indoor pool, a health club, and a sauna. Children under 16 years old are not allowed in the swimming pool or health club without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony / Patio

Hot Tub / Spa

Gym / Fitness Center

Garden

Map of City of Westminster

Nearby attractions

Victoria and Albert Museum

0.87 miles

Tower of London

5.04 miles

Holiday Inn London - Kensington High St., an IHG Hotel

3.7

Good(1,534 Reviews)

Hotel in City of Westminster

4-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this hotel

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony / Patio

Hot Tub / Spa

Gym / Fitness Center

Garden

Map of City of Westminster

Nearby attractions

Victoria and Albert Museum

0.87 miles

Tower of London

5.04 miles

Reviews

3.7/5.0

Good(1,534 Reviews)

5.0

May 2024

The people at this hotel are so friendly and welcoming, it is a joy to come here. I was disappointed the pool wasn't available, but still it is a great location. The chocolate on check out was a wonderful treat.

4.0

May 2024

I asked 3 times to check A/C. Had it at its lowest setting but room would not cool. Put the fan on high speed and it made a terrible racket. The only thing I was able to determine was they turned the fan on low to stop the racket. Room was always hot. When I called at 5 pm they sent me a fan. Am I glad I am out of there. I stopped by conceige desk one morning and waited 5 minutes for someone to acknowledge me. When I asked about hop on, hop off bus tickets they told me just a minute. After about at 5 minutes I was told to come back later as he was out to lunch.

5.0

May 2024

Lovely welcome by reception staff, had call to request walk in shower after an accident and was given a fully accessible room which was great. Great breakfast and again very welcoming staff each day. Hotel very good for Royal Albert Hall and Kensington Park

4.0

May 2024

Good location but very small room , dont even have a space to open the luggage in full. You can only open the luggage halfway but the location is good and close to everything.

4.0

May 2024

Reception excellent changed my booking to twin with accessible shower Pool very poor in need of urgent renew . Tile missing in pool no lockers some items in available steam room too hot but had spinner to dry costume Breakfast wonderful Room had not been checked in a while was dusty and had paper items used by other guest and tv remote did not work so telly useless . Big plues and big minuses

3.0

Apr 2024

Dont test fire alarms at 6 am on a Sunday. Staff at breakfast was unorganized. Smallest room ever conceived for a holiday inn. Black mold in bathroom got allergies

5.0

Apr 2024

Perfect stay at this lovely and very lively hotel. The bar atmight was always crowded and it was fun to have a few drinks. I would stay thete again.

5.0

Apr 2024

One night stay to see a show at the Albert Hall. Room wonderful. It was our anniversary and they really made us feel special. Accessible room perfect for our needs. Thank you

2.0

Apr 2024

Paid extra for a “premium” room which is usually larger and comes with complimentary water, etc… from previous experience. No such luck on this occasion and the same can be said for hot water from the bathroom sink. I understand that the changing rooms for the gym/pool are under renovation, but they have been for some time now and none of the lockers have locks so you leave your valuables at your own risk…where else are you meant to leave them?!

4.0

Apr 2024

Reallly nice place no complaints the staff was super friendly the only downside rooms were too small , but everything else was awesome

1.0

Apr 2024

Dirty hotelroom! We even found A piece of glass in the bathroom. Bad aircondition. We ordered a kingsize bed and got a 140cm bed. I would not recomend this hotel.

2.0

Apr 2024

My boyfriend and I wanted a relaxing afternoon hence we decided to book a room for an overnight gateway. I must say we received a very warm welcome from the staff at the reception. I am disappointed though because we went mainly for the wellness centre but the swimming pool was full of kids diving and screaming, the hot tub wasn’t working, the steam room was smelly and we didn’t had the courage to get in. The room was ok, facing an old building but the bathroom sink is ridiculously small. Breakfast buffet had many choices with cold and hot food, drinks and coffee, I’d say 9/10. Did not really get what we went for. Did not leave feeling refreshed.

3.0

Apr 2024

The kettle is very dirty. We stayed on 5/F and it was very noise cos nearby the road and hotel entrance.

3.0

Mar 2024

The hotel is looking quite tired. The gym had work going on next to it, lots of used cups lying around and no bin, and floor tiles missing. The room was showing its age, mattress very uncomfortable, and the tv wouldn’t angle properly towards the bed. My room overlooked the goods/ car park entrance so was very noisy, and although I had booked a king room the best was suspiciously double sized.

5.0

Mar 2024

We always enjoy staying at Holiday Inn Kensington, a warm welcome and high standards throughout the hotel. The hotel is also well located for shopping, sightseeing and the underground station is just 2 mins away.

5.0

Mar 2024

Excellent place to stay. Friendly and helpful staff.

5.0

Mar 2024

We have stayed at the Holiday Inn Kensington and overall it was a nice stay. The hotel is good, the pool warm (my 2 year old daughter enjoyed it) and everyone is friendly. But one thing stood out - it was raining all day (and night long) and my daughter woke up way too early. With nothing to do we went to Starbucks, which is IN the hotel and met Ali. He was our sunshine!!! I enjoyed every conversation, he was so sweet to my daughter and he has the purest heart! He seriously has been our HIGHLIGHT of our London vacation. People are what matters and Ali is a gem! Thank you so so much! We hope to see you again, Julia (Emmy & Henni)

4.0

Mar 2024

First I checked into a standard room and it was in a very bad condition, no heat in room and eletrick not working, so a lovely lady called Misha found me another room in perfect condition so my stay the rest of my days went very well. Thanks to Misha.

2.0

Mar 2024

My allocated accessible room had a faulty air conditioner which meant it was freezing. I was told that I had to move rooms. I advised that my friend who supports me will help me move and we agreed I would inform the reception desk when ready. I did so at 22:10. I was told a key would be brought up soon. Minutes later, I rang again and was told “2 minutes” and again and was told “immediately”. After 45 minutes of waiting for a key to my new room (after 10 o’clock at night) I went down myself to collect the key. Ludicrous it should take that long to bring a key up to a room. I also asked why a defective room was allocated in the first place. Maintenance were able to find that my air con system was defective very quickly. In this case, why was this not checked beforehand and subsequently put out of service. Further, at breakfast, the wheelchair lift from reception to lower lobby was out of service meaning we had to go outside just to breakfast. I gathered the lift is prone to faults - why is not replaced then? It was such a chore being at this hotel and is not worth my voucher redemption from Hotels.com. I will not be back.

3.0

Feb 2024

A large, sprawling hotel with huge ground floor area with meeting rooms, dining room, bar, coffee shop and plenty of room to socialise. Rooms were clean and comfortable. Didn't manage to use the pool or gym sadly. Just need to work on eco credentials - choice not to wash towels or cleaning rooms may lower emissions, but also saves the hotel time, effort and costs. Highlight and focus on other aspects and show how they are part of plans for Net Zero!

2.0

Feb 2024

It was great- so lovely to have such a large foyer area with lots of comfortable sofas a coffee shop and a bar and restaurant. The pool wreception staff were not that friendly. My son was so excited to swim but reception staff did not look after us or talk to us, more interested in talking to each other.

3.0

Feb 2024

Lovely hotel in a fabulous location. Great breakfast and good service

6.0

Feb 2024

Our welcome was good the reception area and restaurant and bar were pleasant. The room was compact and clean. The sliding bathroom door had no guide rail so felt very wobbly and perhaps unsafe. Despite appearing fairly up to date there are no usb ports in the sockets and I don’t think the fridge worked at all. We had to spend a long time queuing for the pool. The pool and changing areas are in desperate need of renovation, there were also dirty towels everywhere.

10.0

Feb 2024

Sofar is excellent. The amenities are great-but for me it the staff that makes the difference. Adil at concierge, Mishi at the front desk, Newton at the bar and Ali at Starbucks-literally can’t say enough about them.

10.0

Feb 2024

Fantastic would recommend staying here and i will be back again

8.0

Feb 2024

Nice stay

4.0

Feb 2024

Unfortunately not clean, too small beds (sold as king) breakfast the same every day. very loud.

3.0

Feb 2024

Great hotel excellent location staff great room comfortable and clean

8.0

Feb 2024

compliment tray with tea coffee etc could be better stocked. The tea and milk provided made a horrible drink.

2.0

Feb 2024

Huge hotel. The communal areas are modern and huge! Has a on-site Starbucks, the bar was good, Breakfast good, staff good. Room was small but had everything we needed. Would stay there again as it’s in a decent area and near to the tube

10.0

Feb 2024

Nickel

3.0

Feb 2024

The stay was incredible, we were very well received. The room and all the hotel's facilities are very well organized and beautiful. But I wanted to thank the worker at Starbuck, Ali, he was incredible with us and made our first experience in this city incredible. We intend to return because we know we will be well received.

2.0

Jan 2024

They need to change the beds, soft mattresses that done mtback in. Ended up checking at 7am the next day

3.0

Jan 2024

I had an overnight business trip

2.0

Jan 2024

Disappointing stay this time and won’t be booking again. Room allocated was a shoe-box and the bathroom tiny. With luggage it was impossible to move. After requesting an alternative we were able to upgrade but had to pay another 25% of each nightly cost to do so (we had hoped having been a regular visitor to the hotel, it might be complimentary but sadly not). On the 2nd night there seemed to be some sort of construction happening above our room, which went on literally all night so very little sleep. Had a couple of drinks in the bar and service was good. Clean room, decent location and good for Royal Albert Hall. The hotel is tired and there are better places to stay for similar money nearby so this will be our last visit.

10.0

Jan 2024

Good

2.0

Jan 2024

Having the pool makes it. However the room had a broken window catch and the air conditioning would not blow hot.

8.0

Jan 2024

Good structure and central Good fitness center and swimming pool Thank you to Georgina for the nice assistance at the checkout Only as suggestion at the breakfast There wasnt any espresso cup to take the espresso in a proper cup There was only a mug but not expresso small cup ... pity !

2.0

Jan 2024

Common areas look high end but standard rooms are definitely no-frills. There are also none of the usual things in the bathroom so don't forget your toothpaste. Take your own robes/slippers for the pool as they're not provided unless you book a spa treatment. The day we went the hotel didn't receive their laundry of towels so there weren't even any towels available for the pool. We rang ahead about the parking and, whilst it advertises parking, its expensive and on a first come first serve basis. There are much cheaper ones in the area so shop around. Breakfast was good though and the beds comfortable. All in all it's adequate if you're not expecting more from the website photos of the reception and common areas (which are nice). Just about manages to be value for money for the area.

2.0

Jan 2024

There was no water bottle in the room. No proper shampoo and soap in washroom.

FAQs

How much does this hotel cost compared to others in City of Westminster?

The average price for a rental in City of Westminster is $284 per night. This rental is $98 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Holiday Inn London - Kensington High St., an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Holiday Inn London - Kensington High St., an IHG Hotel. Enjoy the water!

Is Holiday Inn London - Kensington High St., an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Holiday Inn London - Kensington High St., an IHG Hotel?

We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony / patio.

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4.3

Excellent(862 Reviews)

Holiday Inn London - Kensington High St., an IHG Hotel

About this hotel

Amenities

Map of City of Westminster

Nearby attractions

Holiday Inn London - Kensington High St., an IHG Hotel

Hotel in City of Westminster

Reasons to book

About this hotel

Amenities

Map of City of Westminster

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in City of Westminster?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Holiday Inn London - Kensington High St., an IHG Hotel pet friendly?

What amenities are available at Holiday Inn London - Kensington High St., an IHG Hotel?

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