Red Roof Inn Rockford East – Casino District
About this hotel
Hotel in Rockford with free parking This smoke-free hotel features coffee/tea in a common area, a 24-hour front desk, and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Weekly housekeeping is available. Red Roof Inn Rockford East – Casino District offers 108 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries and blackout drapes/curtains. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations. This Rockford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Parking
Map of Cherry Valley, IL
Hotel in Cherry Valley, IL
Reasons to book
Great for pets
Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more
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Reviews
3.4/5.0
Average(1,001 Reviews)
3.0
As soon as I checked in I was greeted with a very rude employee ( who i refuse to disclose her name). I tried explaining I had a reservation thru Hotels.com she continued to tell me they dont advise their guests to book thru this site. I couldn't get this woman to look at my reservation. It pissed me off so I had to check her: she then apologizes & says she has so much work to get done. Honestly not my problem especially since that experience left a real bad taste in my mouth for my stay.
3.0
My rating reflects that I knew I was booking a budget stay and this location exceeded all my expectations. The staff was friendly. The room was clean and comfortable.
8.0
Helpful staff, room nice but bathroom poorly renovated. Clean. Inexpensive, pet friendly
8.0
Rooms are clean, but staff in front desk is so rude, she didnt know where my room was my visit was Dec 22 , 11 pm
5.0
Okay basic place, site has seen better days but otherwise okay for what I needed
4.0
Overall a good experience
1.0
Had a smoked in room but staff was too busy to attend to us given several other complaints at the same time. Felt bad for overworked staff trying to fix problems. Would not stay there again
1.0
Not a very cLean place and lots of crack heads
2.0
Not what i expected,
2.0
Only the Deluxe rooms have a microwave and fridge. There is a microwave in the vending room behind the front desk. They offer coffee in the lobby 24 hrs but it was poor quality. Carrie Ann at the front desk was doing an amazing job juggling phone calls and multiple people checking in. This hotel does not accept cash at all, which seems illegal. The room was very clean and they seemed like they were constantly upgrading. Not too restful for me. The brand new air conditioner made constant loud crunching sounds. The toilet started making a lot of noise in the night but the maintenance person came right away when I called in the morning and fixed it. Some other guest banged on my door by accident at 8:15 am. Hotel is right next to the casino. Hotel grounds were clean and nicely landscaped with good parking.
2.0
Someone played loud music in the building for whole night
3.0
lacked counter space, smelled
1.0
Clean enough. Fridge was too cold before we realized it since it froze almost everything we put in there. Our mistake. Microwave turntable (we had "upgraded" to the "deluxe" room to get microwave and fridge) did not turn.
Biggest issue was the humid feel to the room and the a/c cycling from quiet to clock alarm pitch. Took forever to fall asleep. Room 237 should come with ear plugs.
Since there is such variableness from one Red Roof to another I have made a commitment to not use Red Roof anymore.
5.0
Nice n clean rooms..check in was super easy n the lady at the counter was amazing
2.0
Cheap hotel if you aren’t looking to spend too much. Pets stay free!! Double beds were very uncomfortable and worn out. Tv is outdated. Flooring was dirty didn’t feel nor looked like they clean it. Overall a simple hotel that just needs some updating
2.0
Clean, convenient, and safe. Zero amenities.
5.0
Friendly staff. The check in woman made it fast, easy & fun. Easy to find easy parking. Quite with no noice from outside or neighboring rooms.
4.0
Decent value except on the weekends.
3.0
Carol from front desk is extremely rude. She is hostile, argumentative, and offensive. When requesting a refund she called the police, and requested I be removed from the property. Upon calling corporate, they stated they would correct the problem, but would not elaborate on how, and did not offer a solution to her behavior.
4.0
It was convenient and inexpensive
3.0
Well worth the budget minded me, cheap, and overnight.
5.0
Great place
3.0
It’s okay for one night.
1.0
Everytime I left the room I had to get a different room key, our toilet leaked, the remote did not work even after getting a different one, and my headphones went missing.
1.0
Management of the property is poor. No customer service.
5.0
I like
5.0
The night staff that checked us in was very pleasant. Easy check in and out. Be staying there again when I'm in the area. Was there on business trip
1.0
This property needs to be bulldozed.
4.0
Staff was pleasant and room was cleaner..
4.0
Great stay, comfortable bed and very quiet.
3.0
Good safe place to stay!
5.0
Close to casino,sams club.room is good,just much smell of bleach on bed.
5.0
Old furniture
2.0
Dirty bathroom. Access cards to room would not work. Took 3 trips to the desk to get into the room.
5.0
Everything worked out well.
4.0
N/A
4.0
Room was clean & well made up. Biggest drawback is that the room had no refrigerator.
1.0
Absolutely dreadful! When I entered, I saw that the deadbolt was broken so the door didn’t lock to keep you safe. There were people outside that watched which room you were in and then cased the walkway near your room. Definitely did NOT feel safe at all in this area! Do NOT stay here!
When asked for a refund due to feeling unsafe, we were told no and that if we left they wouldn’t check us out until the following morning. So not only do you pay +$100, your room is not safe, the area is not safe, and they are not helpful. I paid for the hotel less than an hour before coming and seeing the terrible area, and they still wouldn’t refund my money.
1.0
Loud noises disrupted urgently needed sleep coming back from a trip.
1.0
The bed was the most uncomfortable Bed I’ve ever slept in. AC Unit had a broken cover that rattled all night and wasn’t cold enough.
FAQs
How much does this hotel cost compared to others in Cherry Valley?
The average price for a rental in Cherry Valley is $136 per night. This rental is $50 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Red Roof Inn Rockford East – Casino District. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Red Roof Inn Rockford East – Casino District pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Red Roof Inn Rockford East – Casino District?
We found 4 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, and parking.
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