When I first entered the hotel all I smelt was cigarette smell The back door was broke propped open where anybody can walk in The hotel smelt bad they gave me a non-smoking room so the whole floor smelt just like cigarettes and when I entered the room it was a strong smell of unclean cleanliness cigarettes and other smells room was not dusted and clean property tub was dirty bathroom was not clean smell of roaches fumes and other insects The Jacuzzi wasn't even fixed and the pool really look like it needed to be cleaned

Nice place

Roaches!!!!! No hot water tv nor microwave worked

Property was not cleaned properly. I asked for extra towels and never got them. Room didn't have ice bucket. There was exploded soda dropping on wall and ceiling from previous guest. Shower was dirty with black around. Hair was filthy, couldnt even sit in it. Horrible stay. Very horrible on the cleanliness.

I want my money back I purposely purchased the insurance for my stay!!!! There was ketchup and bbq sauce stains on the walls in the first room we were in there were stains on the sheets as well! It was disgusting my children asked to leave I asked the young lady to give us another room she put us in another one! This room there was no lock on the door! Carpet was filthy I told my son we had to make it work! When we decided to finally unwind and go for a swim we undressed I went into the bathroom l, I then turned on the lights and several ROACHES came out the damn blue. I am traumatized disgusted and overall mad as hell! I drew the line there and we checked out the hotel I then called Expedia to attempt to get my money back . And you denied me! What was the point of purchasing insurance if I am not protected! The only option they offered me was that the same hotel told Expedia I can be placed in ANOTHER DAMN ROOM absolutely not! I took my children and got far away! I am so displeased with EXPEDIA! Mind you (the person/s reading this I just moved back to my hometown and me and my children are living out my truck that was my last 80 I didn’t that I can’t get back! I will be taking this higher above, however else I need to go to seek justice!

Called ahead to make sure pool and hot tub were working and available. Woman at desk said they were. They were NOT. Entire reason I booked was to soak and rehab my knee. Room was awful, I will leave it at that. Will NEVER go back.

No Toilet paper no towels the whole time I was there

It was horrible, we went for my birthday just to hangout wasn’t expecting anything more for what we paid but I didn’t expect this place to have roaches,ants, no hot water, false advertisement for breakfast and a jacuzzi, the blankets had stains on them and the dresser drawers were disgusting and have not been wiped out. We couldn’t get a refund because we didn’t notice any of these things within the first 15 minutes and I think it’s ridiculous we also got 2 double bedrooms at first but then had to get one double room, and 2 single and the reason being is one double room 111 didn’t lock and it reeked like cat pee. We also got threatened to leave when we told someone checking in that there was roaches and if we would of known better we wouldn’t have spent 315 for a crappy stay, after we told the man there was roaches the young lady from the front desk came upstairs to one of our rooms and threatened to kick us out if we kept telling people there was roaches because they have to give the guy a refund, the young lady even admitted she knows they have roaches but she said my boss found it disrespectful we told the dude about it. I would not recommend this hotel coming from a 17 year old and a group of my friends, honestly if anyone ever got the chance the hotel needs to be sued.

Check was a breeze but the hotel needs to be shut down for renovations expeditiously. Molded ceilings, roach infestation and not a pleasant smell

The room has roaches and management knows about them. You hace 15 mins to ask for a refund.

The Hotel was very dirty and smelled like smoke all thru the hallways. The cleaning staff was very very rude.

Easy check in.

The pool was down, we were told. It would be up in a couple hours, and it never opened up, there were guests running up-and-down the hallway, and nobody was saying anything. A few rooms people were playing Loud. Music office didn't say anything, and at 12:30 AM. Somebody from management came banging on our door waking us up just to ask us if we're staying the night. The room condition was horrible, there was mildew everywhere. The ceiling was falling apart. There was poop on the walls.

There’s stains all over the bed. There’s a bunch of stuff under the bed like pop bottles and trash. The floors were nasty and wouldn't even walk on them barefoot. There’s pubic hairs in the towels I couldn't even shower. The chair was all sticky the tables look like they haven’t been wiped in a week.

Ok

The website is deceitful, the outside looks great however the hotel was very unclean, the rooms had an odor, they charge 20.00 a day extra to use the pool and the one computer in the business area was down, the towels and bed linen were horribly dingy, the tubs were horribly stained, shower curtains in the bath rooms were filthy stained, the head boards on the bed were leather with huge rips, no coffee pots in the rooms or hotel lobby, the microwave and refrigerator were horrible looking. Tried opening up the cabinet on the tv stand and it fell on me because it was off the hinges. The hotel floors in the hall ways were filthy. No access to the fitness center it was closed. It was a horrible experience however they were courteous and gave me a full refund through expedia.

Not bad

This place was horrible, main light didnt work, refrigerator wasnt plugged in nor the phone, cable didnt work (maybe do to weather), no coffee or breakfast which they claim they did. An open sprite was left in my room, indicating cleaning quality. Horrible, worst experience

Property dirty. Pool closed. Stains on bed linens

It was dirty webs and flys all over and dirty towels under cabinet pool and spa was closed down. The place smells like a grow facility they rent rooms to grow pot as soon as you walk in it smells of marijuana

Entering the room, the light switch did not turn anything on. The room was messy, there were stains all over the bed and floor. All the lamps kept flickering. The room smelled bad the first night, had an allergy attack. The water faucet leaked badly, any time the toilet flushed there was a lot of thumping and a bad smell. The shower looked gross. Stains all over. The curtain was draped and tied around one of the bars in the tub. I didn’t dare take a shower. The fridge didn’t seem to close well. The staff seemed a bit short tempered. The “breakfast” was coffee on a small shelf. It was a cheap room, but I have seen nicer for the same price.

Bathroom needs faucet repair.

Room was nasty with wholes in the wall even when we switched rooms it wasn't clean ... tv remote was broken .. spider webs were everywhere by the air conditioner and it barely worked .

This place was very nasty from the hallway to the room. They had us pick our room and each room was nasty. One of the rooms had a condom in it, the other smelled like cigerattes. Just a bad experience

Worst hotel I've ever stayed at. The pool wasn't working. No continental breakfast. The beds were absolutely terrible. Extremely dirty. Do not stay here

NEVER stay here! Pool/hot tub shut down because lost city permit. Unclean rooms. No smoke detector (disconnected and removed) in room, despite non-smoking. See photo attached of no smoke detector, which is HUGE safety issue and concern. No hot water for hours, in room. This site allows long term residents in hotel also, which is not acceptable for travelers. Heavy weed smell throughout property. Hotel refused refund and denied items. ANYWHERE would be better to stay than here! Beware. Lower price for a reason!!!!!! Beware.

Stayed here for a last minute trip to Detroit. Not only was the receptionist very unpleasant, but the room… the room was awful! Dirty marks on the bed, bugs in the window, half-attempts to wipe toothpaste off the mirror, consistently running toilet, busted water faucet, Bobby pins on the floor and possible drug residue on the table. We left early without staying the night there. On top of that, the checkout receptionist could not have cared less about us checking out - I left worried that we were going to get charged extra because she didn’t process it or even look up from her phone.

The hotel is poorly maintained and need some serious updates in terms of cleanliness and upkeep. I will say that the staff addressed the issues I had with my room in an immediate fashion, but they need to invest in the basic upkeep of the establishment

Good 好

This hotel needs to close down

Wonderful

The first room I was shown had mold in the shower, linens were dirty, mattress was really stained. Second room I was shown was better. But linens were stained, chairs were stained. Table was wobbly. Had a coffee maker, no cups or coffee. The refrigerator's freezer had iced over. Something was left in a bag in a drawer. No hairdryer, no hand soap, only one wash cloth. I ended up putting a bath towel in a chair and covered with the other bath towel and slept there. They obviously did not want return business.