The room was spacious and excellent condition. It may have been recently built or remodeled. At any rate the furnishings were like new, the bed was very comfortable. The “kitchen” consisted of a spacious counter with a refer, microwave and a sink. All this was offered at a very reasonable rate. Definitely a “do over” when I’m in Klamath Falls.

We were pleasantly surprised at how nice the Shilo Inn Suites Hotel was. Everything was so clean. The only thing that had changed from a prior visit is they no longer have a restaurant, so you have to go somewhere else to eat. There are several restaurants in walking distance so that was not a problem. This place was less expensive than some of the other hotels in the area, but just as nice.

Bed was uncomfortable but clean. Room was nice but sofa had holes in it. Staff was nice and curtious.

Clean room. Very spacious and quiet.

Quiet, nice location

Very nice stay. The staff was friendly and responded to my requests promptly. The room was clean and very comfortable.

The property looks like it was built decades ago and hasn’t been touched since. Lobby, hallways, public areas are original. Most lights in parking light are burnt out, very dark parking lot at night. Rooms were mainly clean, but felt like stepping back in time. Not in a good way.

My husband and I spent last nite at the Shiloh Inn Suites in Klamath Falls, OR. Itinerary #72755154248878. We’ve stayed here many times previous and been quite pleased. This trip, however, gave us a shock that was not acceptable! The heater blew cold air all night, the toilet wouldn’t stop running, the right side of the bed had a large sag in the mattress and lo and behold, this morning there was no shower handle to turn on water to clean up and get out! We really might as well have slept in our car! (That is not real easy when you are 78 years old.). We spoke to the hotel manager, this morning, who advised us that she would happily apply a discount but we had booked thru hotels.com who collected our payment, and we needed to go back thru them for resolution. SO! I am requesting a discount and also registering this report for others to see.

The hotel was clean and convenient to the frwy and food. The gym was sparse but I got a workout in. The staff was friendly.

The staff was uninformed about the area and the restaurant was shut down aka dormant. Room was giant, water pressure good. Bed comfortable.

The Shilo filled our need for an overnight stop and has a recreation center which was great. We stayed a Sunday night and it was quiet which was good with us. I think it used to be more popular but with the restaurant and bar now closed it is not as busy as it used to be. Still good for a night's stop.

Restaurant was closed. When we booked the hotel it listed the restaurant. The heating system kept us awake all night.

The water in the adjacent room (probably a faulty toilet valve) ran continuously throughout the night. I informed the front desk but they never responded. It was very loud and disturbing.

place looks very nice on the outside and the lobby. but the rooms are dated the bed was not comfotable at all. the right side of the bed was indented from use. At check out i went to the desk no one was around i waited several minutes then Left. it was a one day trip, maybe next time ill stay some where else.

Their website promises a free breakfast but there was nothing. No hot drinks or anything to offer.

Restaurant is closed

Super friendly staff room was spacious and comfortable.

Very clean. Staff was very friendly and helpful.

We booked this property (with Expedia) after reviewing the hotel website. Our decision was solely based on the fact that it had a plus 8 rating and had an indoor pool and HOT TUB. After checking in, we discovered that the hot tub was out of commission. We asked if we could cancel our stay, as we passed up a hotel that was about $35 less expensive, including breakfast. The nice young man at the desk was apologetic but said there was nothing he could do. He did not have the authority to make decisions to reverse charges. I asked him to call the hotel manager but he refused. He did send him an email to request that he call me...but, as expected, I heard nothing. In summary, we spent more money but received less. I guess it's buyer beware...of false advertising. The desk clerk said, "Sir, you booked and received the room and everything else (amenities) are just a bonus. I replied that it was the amenity was the only reason that I booked the room. After 12 hours on the road we booked and paid for a hotel with a hot tub. At very least it should have been noted on their website that the tub was down. Extremely disappointed...a complete waist of the extra money that we paid to stay here...and be warned...the restaurant is not open either.

Stayed at Shilo per recommendation from family who live in the area. Staff was friendly and accommodating to our late arrival. We were only there long enough to sleep but I thought the hotel was well maintained. The beds were comfortable and the room spacious.

Was a good stay but sidewalks weren't cleared of ice and snow

My girl had a great time. This is our go to when we ant our time alone 😊

We like the shilo and have stayed here multiple times. It’s easy and clean and allows dogs. It has a pool and the staff is nice. It would be better with a restaurant and bar but hopefully they will get those back up and running soon.

Very enjoyable ! Everyone were attentive and friendly.Wonderful structure and kept very clean and nice , beds extremely comfortable. I recommend Shilo Inns to anyone ! Happy travels.

Very cleann

Very pleasant stay

It’s an average much older chain needs some updating and a little tlc. Bed was not super comfortable. Staff was very nice. How do you not have creamer for the coffee 😰

You misrepresented their room and we don’t have a food out couch.

Carpet in the room was filthy and smelled so bad. The mattered was very old I had to use my own blankets and cover my head. They didn’t comp me just told me I should have said something at midnight they would have moved us,,,, except I was told that was their best room. Very old facility dying

Would definitely stay here again!

The evening and the late night staff were really really nice and helpful

The listed advertised free breakfast, but there was no free breakfast served. The carpet was old and dirty, the bathroom had a strong smell of urine.