Good experience

Had to change rooms 2 times, that says it all. First 2 were smelly, dirty, and at 3am when I arrived to hotel it was not pleasant to deal with. The 3rd room I had to accept since I was tired. That room wasn’t great either. Slept a few hours and left the hotel. Will never be back.

The stay was good , staff was nice and we had no issues .

The TV didn't work the free breakfast was horrible the pool was very cold for an indoor pool and the pool towels were not much bigger then hand towels the bath towels were not much bigger. The room was clean and the bed was comfortable

Very nice hotel, clean, quiet, clean pool, convenient to the Cooler ice rink, and Walmart and restaurants both fast food and sit down restaurants. The only thing that was not good quality was the coffee and breakfast. There was however a Waffle House within walking distance.

He could not pull up my reservation and I had to stay somewhere else

Property is well located, plenty of parking, upkeep is average. Breakfast is below average. Friendly and helpful staff.

The staff was amazing. Easy check-in and out. Room service was on top of cleaning and towels. Morning breakfast was stocked and well laid out for convenience.

The woman at the desk was short with me. Also, my key cards were not working. I will never stay here again

Amazingly comfortable stay and very polite staff.

Room was clean and staff was super friendly and helpful. Will stay here again.

This was a great place to stay. It was comfortable, staff was friendly, and at a good location

Nice

Liked the room… nice, quiet, comfortable. However, didn’t like the breakfast area… it was just too small. Also, didn’t have enough selections for breakfast. Need more waffle makers (and pancake makers) since there was a line of like 10 people waiting to use it in a tiny room. Need to have more fruits selections than just mandarin oranges or tangerines. There were only 4 choc chip muffins left. Was able to only get a cup of coffee because they ran out and didn’t refill.

The manager, Mr. Patel, was very friendly and helpful.

It was very clean

Staff was kind, very helpful and always available. Lampshade had been hastily repaired and fell when the lamp was moved. Otherwise the room and hotel were clean and comfortable.

The stay was not too bad being in Alpharetta made it great with all the things to do. When we first checked in the first room was not very clean. Dusty air filter on AC as well as lamps. We had to kill a couple of roaches, and upon my request for another room the front desk attendant wanted me to prove to him I had killed some, so I did. He insinuated I smelt like drugs and shouldn’t smoke in hotel room. As a follower of Islam it was quite disheartening. Then we were moved to a second rooms which was much better.

The staff member who did the check in was very friendly and nice. Our room was clean and we had a good stay. We would likely to come back.

Just disappointed

The room type I reserved had a jacuzzi. I saw it in photo gallery on the Expedia website, but I forgot all about it. My excitement grew once I saw it when I entered the room. I definitely had a smile on my face and enjoyed every minute of it!

Good and clean place with convenient time and location to get to other venues nearby

They didn’t check to see that I did pay charge my card 2 times

DO NOT STAY HERE! I read all the great reviews about how great it was and everything. Head the warning. Do not stay here. We got there and of course did my bed bug check. Didn’t find any which was good. I pulled the sofa bed out so I could make it for my son. Disgusting! I used my own sheet and blanket because they don’t give you any for that. I put a sheet and blanket in the king bed as well. Office chair was disgusting and sticky. Walls were dirty. So I went to the lobby to ask for cleaning supplies to clean my room, I was denied. Asked for another pillow for the sofa bed. I was told no, that I needed to use the pillows that were on the bed. (4pillows for 2 adults and a child) I had to beg for one dang pillow. The door doesn’t shut all the way unless locked. ROACHES all over! Contacted the front about the cleanliness again and was told they were over booked and couldn’t move us. EXTREMELY LOUD at night in the hallway and our upstairs “neighbors” because they are long term stay. They didn’t care. DO NOT STAY HERE! Pay a little more for a nicer hotel! THIS AINT IT HERE! Don’t stay here!

Absolutely wonderful stay at this hotel. My room was perfect and clean!!!!

very clean and well kept rooms

Offered free breakfast all day. Had was cereal.

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Wasn’t able to stay! Hotel attendant kept running my card wrong and said it was declined! I told him he had the wrong zip code but he just kept saying it was declined! Called my bank had them on speaker phone and they was telling him to change zip code and he refused! I left went next door to holiday inn and had NO issues card worked fine! Later that night I noticed 3 charges from them on that same card!! Amazing so I called my bank and cancelled the card and filed a fraud claim!!

Clean and staff were great

The room was filthy. I was very disappointed and left before my husband even arrived without staying the night.

The bed was amazing !