Holiday Inn Express & Suites Alcoa (Knoxville Airport), an IHG Hotel
About this hotel
Located in Maryville, this lovely hotel for $183 per night is a fantastic option for your next trip. Hotel in Alcoa with free breakfast and free airport shuttle Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite. Holiday Inn Express & Suites Alcoa (Knoxville Airport), an IHG Hotel offers 81 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
TV
Map of Maryville
Reviews
4.3/5.0
Excellent(551 Reviews)
2.0
Ex elle t staff and service.
10.0
Cleanest hotel I have stayed in a very long time!
Staff is awesome snowed in here while attending a conference. The staff went out of their way to insure everyone had adequate food and drinks as all the local restaurants and store had closed.
The pool was a little cold but refreshing. I
2.0
Staff at the front desk were rude & more worried about talking/flirting with men than helping visitors. Rooms were dirty & the hotel had inaccurate description of amenities online. They DID NOT offer shuttles to the airport even though it stated online. Heated AND TV did not work in our room. Would not recommend
8.0
The room was clean, efficient, and conveniently located to the airport. Sadly my niece needed gluten free and the eggs looked unappetizing so we had to go out for breakfast.
10.0
Great place to stay - so convenient to the airport.
10.0
Staff was pleasant wherever you were. Convenient location for family.
5.0
Our family’s go to place when visiting family in Knoxville!
4.0
Overall good stay other than noisy people next room
3.0
Excellent check in and evening staff! Very friendly and knowledgeable! Excellent accommodations and breakfast was great!
5.0
We arrived early for check-in and the staff was very nice with getting our room ready. Very friendly staff.
4.0
Comfortable bed and clean property close to the airport. All we needed for a one night stay
4.0
The hotel was clean and had comfortable beds. The staff was helpful when we needed a ride to the airport and when our tv had some difficulties working. Every day they put fresh towels which was nice. Overall good place to stay.
1.0
It took over 20 minutes to check in because they couldn’t find our reservation. There were spiders in the room. We had no Kleenex in the Kleenex container and no body wash in the shower. Unfortunately, I was already in the shower and wet when I learned this. There were no bars of soap for an option. The bed was so hard it felt like concrete and so Hugh off the floor I had to use a step stool. The pillows were either so soft they seemed to disintegrate or hard as a rock. It was a lot of money for a horrible night’s sleep
4.0
Convenient location
3.0
Staff was very helpful and accommodating. Our room was nice, but the bed was a bit lumpy.
5.0
Breakfast was great
4.0
Very cold temperature in lobby
Quiet hotel
Staff was nice & accommodating
Check in was easy
3.0
We stayed here for the Tennessee Family Weekend. Location was convenient, accommodations were comfortable and clean, and there were plenty of restaurants close by. I would stay here again.
5.0
Yhe staff were friendly and went out of there way to help.
10.0
The staff was very professional and honest, i received a call letting me know i left my IPAD in the room. this was very special to receive a call regarding my ipad this says a lot about the staff and the hotel with who they hire.
Thanks, a lot
Ms. Ford
5.0
Great facility, helpful and friendly staff, and great morning breakfast.
This is my go-to hotel when I travel in the area.
5.0
Cxx
2.0
Out
1.0
Room was not ready at 3:00 checkin. Rug in room was filthy. One bed was so lumpy couldn’t be slept in. A/C either too hot or cold. Room was next to dining area. When asked to change rooms they would not allow. Toilet clogged and overflowed and they handed us the plunger to take care of it. Will never stay in a Holiday Inn again
2.0
I've had a number of problems. Should not take 20 minutes to check in, should not take 20 minutes to stare at my licence or debit card. Card key didn't work Everytime I left room. I was double charged and double booked so I had another guest show up in my room when I was in there. Front desk lacks Alot of knowledge and hospitality.
However... This hotel was very clean and very convenient to the airport and restaurants.
1.0
The toilet is way way too low. We checked in with someone on crutches and it is almost impossible for them to use the bathroom. We are so far from the elevator. The guest next door has left their dog to bark until late at night and then left the dog alone early in the morning!
5.0
Comfortable beds, good shower and water pressure, roll away crib provided for baby, breakfast was decent and convenient. Will be staying there again when we go to visit family.
4.0
Rooms are a little small, but had a great stay! Staff was super breakfast and coffee were great!
4.0
Good breakfast
3.0
Everything was clean, people were nice and all was good!
3.0
It has been really good. Thank you
5.0
The staff was exceptional. The breakfast was tremendous. The room was CLEAN. We will use this specific hotel again.
3.0
The hotel was overwhelmed the weekend we stayed. Apparently it was the weekend for UT Graduation and they were not properly staffed. We were the 5 days and our room was tied up only twice. We had to go to desk to get our own towels and our keys locked out every night. They also ran out of things such as coffee cups, so they stopped making morning coffee. The manager should have gone out and purchased what the hotel needed. Most of the staff was accommodating, but clearly overwhelmed.
4.0
Great location by airport. Walking trail close
2.0
Mattress worn out . Hairs on the sheets . Carpets filthy . Tried to put me in a room with a blind that wouldn’t close. Bathroom floor sticky .
2.0
Check in was interesting. The girl on the front desk barely spoke. It even a hello when we walked in. No smile. There are options if you don’t like your job! Maybe a warehouse would work for her. That way she can get out of the customer service industry.
After we left she proceeded to talk on her cell phone.
3.0
Amazing beds, amazing shower too.
1.0
Check in was at 3 and we didn't get into our room until 4:30. The hostess checked in 5 other families that walked in after we arrived. While we sat in the lobby. Used towle left in our bathroom. Matress had a huge divot in it. Like the size of a beach ball. We didn't lift the sheets to examine. It almost seemed as if someone had cut out a chunk of the matress.
2.0
Breakfast was awesome! Room was not ready when we originally checked in because they were short staffed. Asked us to come back in an hour, we did and it was ready.
5.0
Very quiet and clean!
FAQs
How much does this hotel cost compared to others in Maryville?
The average price for a rental in Maryville is $189 per night. This rental is $6 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express & Suites Alcoa (Knoxville Airport), an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express & Suites Alcoa (Knoxville Airport), an IHG Hotel. Enjoy the water!
Is Holiday Inn Express & Suites Alcoa (Knoxville Airport), an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express & Suites Alcoa (Knoxville Airport), an IHG Hotel?
We found 6 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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