For being a non-smoking room the bedspread had a burn whole in it, clean room did not smell of smoke , beds were not bad. Would stay again if coming through Richmond, KY again.

The room was clean and comfortable. The towel and shower bars in bathroom needed some work. The screws were pulling away from the wall.

It was an average room for the price The pool was closed because of the roof caving in...but was not advised until I asked what time the pool was open until.. very disappointed as we were all looking forward to a nice swim...

Very quiet and accessible for dining and shopping

The man at check in was very friendly and the room was very clean.

Staff was excellent and friendly. Front desk checked the room prior to sending us up! Housekeeping checked with us to make sure we had what we needed and told us to let them know if we ended up needing something. Room really nice and clean.pool was good. However, I'm older and needed a chair to get up out of. Lounges were all they had

Clean, easy access and parking

Hot tub in room

Very conveniently located off the freeway and near restaurants, gas stations, and right in front of a Walmart. I felt safe as a solo traveler and the front desk gentleman was very kind and helpful.

In general we found the accommodations average. The hallways and stairs were quite dirty. Our room was fairly clean, however when we opened our fridge there was a cockroach in it which was a little upsetting. When we left in the morning we saw another cockroach cross our path in the hallway. Reported it to the front desk and he said he would check it out - no apology. Probably won't stay here again.

The elevator was not working had to use stairs to second floor. Being handicapped as not easy. Should have been informed before we got here.

Only problem was elevator didn’t work but things happen !! Everything else was just fine

Staff was great, clean room 202 properly looked good.

Slept really well staff was very helpful and courteous. Will stay here again!

The hotel is in pretty bad shape in some ways. The second floor stairs were met with a bag of spilled construction material (looked like a bag of loose concrete), and a giant hole in the ceiling with a consistent leak. The elevator also had a leak, they just put a ‘wet floor’ sign over the puddle, which took up half the space in the elevator. The walls are paper thin, the TV in our room was low quality in sound and picture. No modern charging plugs next to the bed, only standard 3 prong outlets which only one of two worked next to the beds. The air conditioner worked well, fridge and microwave (always a nice amenity) also worked well and were useful. Some of the rooms on our floor had doors with entire knob and lock systems missing so you could see directly into the room. The staff were fantastic, we checked in during one gentleman’s shift and our stay carried over into another gentleman’s shift for the evening. Both were very friendly and helpful. The hotel did not have a cigarette odor, and the bedding and towels seemed clean, we’d probably stay again for a cheaper price, but it definitely seems like a manager or whoever is in charge of the day to day is missing some major details in what’s acceptable as far as appearance goes.

Entire hotel nasty beds are as a rock.

We had to switch rooms because there was roaches in the room. The fridge didn’t work and the tv didn’t work to well. There was also a guy following my kids around trying to talk to them. He had a dog.

Me and my boyfriend Injoy the jetted tub we love it.for are anniversary on the November 3 it is 7 years now

Just stayed one night heading to Gatlinburg TN for vacation. Check in was easy and guy was friendly. Rooms are clean and comfortable. Not a big deal to us but very very little for breakfast....

Room was clean and no odors. Check in was smooth and fast. Everyone was pleasant and helpful. Breakfast was ok, but what could I expect for a reasonable priced hotel. I would definitely stay here again

Breakfast could have had more food selections. Needed a larger area to accommodate later arrivals that wanted to eat. Otherwise, it suited my needs.

Nice room, good bed, very clean!!

there was ants in our room

Good basic economical accommodations. Clean rooms, staff pleasant. Rooms are not particularly sound proof, so it was louder than desirable, but that was a function of the other guests more than anything else. Nothing fancy, but good value for the price.

This is definitely a low budget hotel. Dingy, definitely not fresh in any way. Not worth the cost by any means. This is a $50 hotel at best.

Staff very friendly, helpful. Room was good.

Stayed here a few years ago on our road trip down south. Thought we’d go again since last time was great. This time is was so much worse. The place really went downhill. The room was filthy. Sheets had fleas and dog hair on them. There was no remote for tv or a shower curtain in our room! Floors made our socks black which shows how gross the room was. If it wasn’t so late and we needed a place to stay for a night, we would have left. We slept as best we could and washed everything that touched that room asap to make sure we weren’t bringing along critters!! Never again. I’ll pay the extra next time and stay somewhere better. So gross and sketchy.

Great staff

Good service ❤️

Only stayed 1 night on our way to somewhere else. Was very pleased with the place. Clean and staff was very friendly.

Great area with friendly folks!

I was pleased with this hotel. Spacious clean rooms. Faith the lady at the front desk was very welcoming.