Quality Inn Oak Ridge
About this hotel
Hotel in Oak Ridge with free breakfast and 24-hour business center This hotel features a 24-hour business center, coffee/tea in a common area, and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk. Quality Inn Oak Ridge offers 79 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. This Oak Ridge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily. Recreational amenities at the hotel include a seasonal outdoor pool.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Oak Ridge, TN
Hotel in Oak Ridge, TN
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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Reviews
3.8/5.0
Good(728 Reviews)
5.0
Desk staff friendly, efficient, and helpful. I was very disappointed you service was scheduled for three days after check in, because we stayed four days. Our room had two towels, two wash clothes, roll and half tissue to last until service… three days. I received more towels and clean bed sheets from desk clerk in the evening. I changed bed covers myself after two days. Trash over flowed, I changed trash basket myself. Bought more tissue paper myself.
4.0
It was worth the last minute need for a room. I would use this booking again
10.0
The lobby and rooms look great but the parking lot scared me.
10.0
Great room, great staff, super affordable!
2.0
The room was clean & comfortable. The bathroom tub was stained (?rust stain). Water pressure was great. Neither the microwave nor the refrigerator worked. The microwave wouldn’t even come on & the refrigerator did not cool at all. There due to weather & very grateful for a place to stay near my work.
2.0
Very industrialized- colors are like a hospital **overpriced**
FABULOUS HOT WATER!!
The bed was spacious but too firm.
Decently quiet.
6.0
Room was ok. The hallway had a very strong air freshener that was very over powering. Also the entry/exit doors at the end of the hallways didnt work with room key. They were held open by rocks 24/7 so anyone could have walked into hotel at anytime. There was a dead rat in the landscape rocks right by the parking lot entry door. I will not stay here again
4.0
They were not upfront about the pet fee, I told them before and at check in we had a pet, but it apparently was not included in what I paid at check in, then charged my credit card multiple times days later without notice.
Outside covered in litter, a big dead rat by the side door, parking lot was sticky, pool uncovered and green. Room was relatively clean but maintenance was lacking- Tub didn't drain, towel hook falling off the wall, paint on things like light bulbs and tub, I could go on...
10.0
Everyone was very nice our room was always cleaned in a timely manor would stay here again if in the area
8.0
Great staff, only issue was the air fresher they used in the lobby and halls smelt like granny's perfume, way to strong. Would recommend hotel
6.0
There were multiple things broken or in disrepair in the room. the frame around the mirror was loose and in danger of falling off, the toilet was loose and rattled, shook every time I used it, the shear curtains were in sheds, stains on the sheets light out above the sink. This was room 105.
5.0
Great
3.0
Nothing unique,
Very small bathroom
4.0
The TV didn't work
4.0
Just one problem -- it was listed as having a gym / fitness center, but I found out after I arrived that it been converted to a laundry room. If I had been alone, I would have then switched to another hotel with a gym; but the others with me did not want to make any last-minute change. So I was very disappointed not to have a gym as advertised.
Other than that, everything was great!
5.0
Staff was extremely nice and room was clean and quiet
3.0
The hotel was adequate for one night's stay and in a convenient location. Beds were comfortable, and the room seemed clean. BUT the heat/AC unit in the room was incredibly noisy, cycling on and off all night with groans and whines as it wound up to speed each time. I will give kudos to the lady taking care of the breakfast area in the morning. We came down to eat near the end of their service time, and she made sure there was fresh juice for us. Breakfast choices were good, and (great surprise!) they had real half & half for the coffee and not just artificial creamer.
5.0
Great front desk staff and clean rooms
1.0
Woke up to the entire room flooded from the refrigerator and the front desks response was “we won’t charge you any damage fees.” I checked in at 9:30pm after driving 13 hours. I did not even use the refrigerator. Just terrible.
4.0
It was a great place to stay for our Vols trip! The price was fair, and we were within distance of many excursions. Will come back again!
5.0
The property was generally clean though the floors in the room could have used a mopping. The orange juice in the continental breakfast was almost pure water. Someone told me the apple juice was the same.
1.0
Giving this hotel one star is unfair because it should get zero. The room was dirty with urine on the floor and on the toilet seat. I brought the manager who cleaned it and apologized and said that some of the cleaning crew are older family members of the owners who do not see very well. The soap dish had not been cleaned and had a used piece of soap in it. The bed had not been fully made. Outside my room in the hallway there were people who were obviously drunk and yelling late in the evening. The parking lot did not appear like a safe place for anyone with several men who were not guests loitering in cars and just "hanging out" there for hours. Dirty and unsafe. All this for $202 for one night. Just unacceptable.
5.0
It was kept clean
5.0
I am a one hundred percent service connected disabled Veteran. My hotel had my parking by the front door, and my room was right by the elevator. The room was spotless. I was thrilled to find not only an iron, but also an ironing board. Even though I move very slowly, after having 37 broken bones, with massive neurological damage, the hotel saw to it that I still received some nutrition before I left the state to continue my research. I would highly recommend your Oak Ridge facility for all sojourners. Thank you for helping arrange my visit.
5.0
Ashley was such a great host at welcoming us in. I called her told her we wld be late she said no worries ur room will be ready and available at your arrival no matter how late y'all get in. She did exactly that at our arrival. Keys ready and paperwork printed out and all I did was sign and headed off to our room. Great place with all types of eating and shopping near by. Hotel was spotless and well kept. You will not be disappointed.
2.0
Front desk personnel were great. However, after checking my on line reservation thru Expedia/ hotels.com I did request a handicap room and it shows that on my confirmation. I was told at the desk that was not requested and none were available.
The room was clean, quiet and bed and pillows very comfortable.
However, the frame around the mirror was very loose and and falling off the wall and the marble backsplash to the sink was completely detached and fell over when bumped.
5.0
Every staff member was polite and helpful.
The property had plenty of parking.
It is located in a safe area, and was well lit.
My room was clean with lots of amenties, including an outdoor pool.
I was very pleased with the Quality Inn at Oakridge, TN.
2.0
Sometime in the past year or years, the hotel switched some of the rooms from smoking to non-smoking. I would know since I have stayed here for the past 8 years. I was unlucky enough to get one of these rooms, I asked to be switched to a different room because of the smell and was told no. The general condition of the place really hasn't improved recently either. I will more than likely look for different options next time.
2.0
Clean room. Comfy bed. Needed a diifferent type chair for just sitting around in. Super friendly staff. Would stay again.
5.0
This place has had a recent refurbished, our room was clean, nice amenities, nice, common breakfast area, and overall I would write this very well! Staff at the check-in was very good! Check out, however, was the only place I would give us a one star. Richard was at the front desk and checked us out. He asked me if I would like a receipt, I said, yes. When he proceeded to print it, he said that he could not give me a receipt as I had not paid the hotel. He had noted that it was paid through a third-party, Expedia. His face expression and tone of his voice was very not approving. It was as though I short changed the hotel when I went to use Expedia. I commented that he didn’t sound very pleasant and wasn’t happy. No answer. Richard needs to realize that upper management has decided Expedia is a good resource to book more rooms in their facility And he needs to take a better look at his attitude. They came across like he wasn’t happy with his job, nor was he happy with me as a customer. What a shame that I could have a nice experience altar end when I’m checking out with a irritable person. there are a lot of other nice places to stay in Oak Ridge, you might want to consider another option.
3.0
Comfortable and clean.
1.0
This was one of the nastiest hotels I have ever stayed at. We had to br transfered to a room across the hall because there were used wash cloths all over our room. The whole third floor smells musty like cigarettes, and that day is also smelled like "a thousand rotting animal corpses" according to my 9 year old. We kept the window open our entire stay. The toilet had urine spots on it and floor was noticeably grimy under my feet. A swiffer goes a long way in wood floors. The desk people were not at all kind and the night desk people were rarely there. The last day their air was nroken in the lobby and it was so hot that i had to sit during the ckeck out process that i had to sit down which they were not happy about. Even though no one else was in the lobby. Also house keeping tried to come into our room despite the do not disturb sign. The pool was relatively clean the first day but filthy the next. I will not stay here again.
3.0
Property was clean, evening attendant was friendly and helpful. The breakfast selection was nice and diverse. The only downside was the pillows on the bed were not that comfortable.
1.0
Gross
4.0
I was staying here to attend business matters, needing a place that was convenient, safe, comfortable, quiet and affordable. In most respects this property was that. Handicap parking was sufficient and convenient.
The interior is clean and in good condition. The front desk attendant was pleasant and helpful. Online photos are dated.
The non-smoking first floor room I was initially given reeked of tobacco smoke. When reported, a room was quickly found for me on the third floor. Housekeeping was not as competent as expected.
The second room looked good, clean and comfortable. Its wi-fi was insecure, accessible without sign-in, but worked with my VPN. The wet area lacked towel racks and the room faucet lacked a flow restrictor and splashed water over the sink, counter, towels and guests unless gingerly operated. The student desk chair with hard surface floor are a fall hazard.
The "business center" within the lobby was worse than average. There was a computer and a printer - claimed full time by someone using clothing and other items to discourage use, even when they weren't present, by guests.
No business traveler should rely on the availability, privacy or security of a hotel business center. If hotels understood the needs of a business traveler, they wouldn't have "business centers" located in front lobbies or their PCs on non-partitioned, insecure hotel wi-fi network. If you can't work efficiently with a phone, bring a secure tablet or laptop.
4.0
Had a pleasant stay
4.0
Staff very friendly. Housekeeping is only done if asked. Recent remodeled, but i think they were taken advantage because the work was shoddy. The upgrades will not hold up.
5.0
Very pleasant stay and the staff were excellent.
2.0
They did not respect my reservation, they gave me what they wanted, thy said they would fix it with Expedia even though I had the reservation paid
2.0
I’m not sure who they hired to update the hotel, but they should get their money back! The paint job is awful, not to mention they used the new flooring as also the baseboards. When the AC turned on the whole room smelled like burnt plastic mixed with mold. The mattress had cigarette burns and gross yellow stains.
FAQs
How much does this hotel cost compared to others in Oak Ridge?
The average price for a rental in Oak Ridge is $211 per night. This rental is $104 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Quality Inn Oak Ridge. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Quality Inn Oak Ridge. Enjoy the water!
Is Quality Inn Oak Ridge pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Quality Inn Oak Ridge?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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