Excellent location,relaxed staff .

Well situated for Plaza Mayor and centre of town.

We used it for our pilot's and its a handy airport hotel

We booked the hotel for 1 night just to have a good shower and sleep. and when we arrived there was no water for 3 hours. very frustrating. overall it was ok. but pretty basic. what was annoying - the smoke detector was right above the bed in the room and kept turning red every 15 second so we didnt sleep well

Great hotel and location.

This was just an overnight stopover, and as such the accommodation was more than adequate: plenty of space in the bathroom for laying out personal items, big, comfortable beds with fresh clean linen, a spacious and airy room. Covid 19 precautions taekn very seriously, and a nice touch was a complimentary pack of masks and tube of hand sanitiser in the room. Very convenient location just off the Plaza Mayor. Due to a misunderstanding, probably due to 2 layers of masks and a screen , we copped a parking ticket just up the road from the hotel, so make sure to check on the parking arrangements before getting settled into your room....

Our visit to this hotel was cancelled by the hotel due to the Corona virus. We had been looking forward to our stay and were very disappointed but understood the necessity for the hotel’s action.

Nice place, the only detail is the temperature in the room, it was too high and A/C was not available.

Nice hotel with breakfast included in the price. Rather impersonal though with conference rooms on 7th floor being the only public spaces. No bar or lounge but it is right in the centre of Ciudad Real and lots of cafes and restaurants only a short distance. Reception staff were lovely and very helpful as were the staff in the breakfast room. The bed was one of the best I have slept in but the room was dull with window up high and facing a brick wall.

The stay was quite fine, but the hotel charged me 53 euros to do a small amount of my laundry. I believe this is an exhorbitant price especially when the prices for doing laundry are not posted. They give you a price list for "LAUNDRY AND IRONING" but no prices for simply "LAUNDRY" although it has a box to check on the laundry bag for "LAUNDRY ONLY", That is a bizarre thing for them to subject customers to. So that is what I will complain about so that I can receive a refund of my 53 euros,

The stay was quite fine, but the hotel charged me 53 euros to do a small amount of my laundry. I believe this is an exhorbitant price especially when the prices for doing laundry are not posted. They give you a price list for LAUNDRY AND IRONING but no prices for simply LAUNDRY although it has a box to check on the laundry bag for LAUNDRY ONLY, That is a bizarre thing for them to subject customers to. So that is what I will complain about so that I can receive a refund of my 53 euros,

The hotel was fine, adequate, well-placed for our needs. The room was okay, and good value for money, but fairly basic (no view, only one chair, etc.). You get what you pay for, so no major complaints on that score. Parking could be a bit of a problem.

100m from Mercadona which is a medium size grocery store with good prices and variety of fruits, some local restaurants and bars are proximal. It does NOT have gym or any recreational facility. VERY limited Chanel lineup, 6 local channels, Bloomberg and other business networks are only English channels, rest is Spanish.

I had a good experience, but nothing exceptional, but for the price it worked.

Great place to stay- very central to the main plaza in Cuidad Real

I had a room next to the lift (somebody has to) and it was noisy but bearable. The shower cubicle (no bath) was of bad design, to use it normally would flood the room, making the floor very slippery and dangerous. The shower head faced the shower curtain which was not big enough for the job. Putting the shower head on one of the side walls would probably fix the problem. I would've appreciated spare blankets in the room, as I was very cold at night. The reception team went the extra mile to find out train times for a trip I wanted to do; they were brilliant. The cleaning team did an excellent job keeping my room fresh and clean.

Hotel very clean and comfortable, food delicious and service impeccable. I would be happy to stay here again.