We must have had the noisiest 3rooms in the hotel 137 -139 we could hear everything from the phillipines bar as if it was in our room which didn’t Finnish till 2am only then to be woken early in the morning by cleaning staff scraping furniture across the floor in the bar below I was astounded when I discovered the bar was charging 1.40 euros for a glass of ice absolutely outrageous I love lots of ice in my drinks and I asked if this was true to get charged for ice to be told it was only if people took it to their room not if they wanted it in their drinks It would definitely have made me think about booking the hotel again if I had been charged I would have drunk somewhere else The tea & coffee in room was not complimentary if you wanted it replenished daily it was at a cost of 12 euros absolutely outrageous The hotel was nice nothing special I have stayed at many nice hotels and have never had these silly greedy requests for things that should be totally free in a hotel of this class It really spoiled my view of the presidente hotel The food was lovely & staff were great & were tipped accordingly for their service to our party The gala lunch was amazing with everything we could have asked for The full English breakfast was spot on Overall a wonderful stay only spoiled by silly greedy requests for things that should be complimentary

Our rooms were ready, so we had an early check in. Rooms large with super comfy beds. Fabulous shower., restaurant and staff there were super, always on hand to take your finished plates. Food was very good but the Xmas lunch was fabulous, choice was amazing and delicious. Entertainment every day and downstairs had a club with different acts every day. Would definitely stay here again. Close to the beach and the entertainment bars.

Stayed for the first time for 4 nights. Hotel is central for the new town so near lots of other hotels and pubs so plenty of entertainment. Beautiful hotel. The pool area is lovely although difficult to see if it gets shade in the summer as it is December atm The food was average but plenty of choice so hopefully has something to suits most people. Would definitely recommend and stay again

5 night stay for a family get together all staying in the hotel . We really enjoyed our stay few small issues with the hotel that could have been avoided but overall a nice hotel food was good plenty choice and fresh . Bar prices very reasonable . The 2 issues asked for 2 extra pillows on first day was promised they be sent up stopped asking after day 3 .. the poop is heated in winter months but only to around 20 degrees asked if this could be upped was told no if your heating a pool it may as well be hotter if doing so ..

Lovely hotel.

Lovely hotel staff amenities food all excellent

I'm coeliac. I was on half board, there was always a selection.

Wonderful staff. Very clean. Fantastic food. Beautiful hotel. I had my mum in a wheelchair hotel was very wheelchair friendly made it very easy to take her anywhere in the hotel. All in all great holiday

Great hotel, brilliant location, really clean, Sunbeds around the pool are a little sparse and could do with more as people leave towels on beds all day and are never seen. Food is great, loads of choice everyday.

Staff, food & hotel excellent but would not stay again with a child - the staff were great but a large enough to make you feel uncomfortable handful of guests have an attitude that the hotel is 'adult only' especially in the pool. Children apparently should not be jumping in or splashing in the pool. OMG it's a pool - except to get wet!!!

Great hotel. Close but not too close to the late night bars. Staff very friendly. Pool heated. Plenty of sun loungers. Great food, inexpensive drinks in the dining room. Philippines 10 connected to the hotel was great for entertainment and easily accessible from the dining room, with discounted drinks for guests. Highly recommended.

It was a lovely hotel and very central and the food was amazing

Fabulous hotel, great location, so clean, employees can’t do enough for you, amazing

Very good, staff friendly and hotel Clean

Great place. Would love to come back next year. Not a criticism but would have been great if you provided pool towels. We didn't think to pack any. A towel station or a towel deposit would've been very helpful.

Great hotel, very clean with lovely food. Reception staff were very helpful with excellent customer service.

Great hotel, very clean, comfortable, plenty of sun beds, pool great Only 1 neg the security guard (Kontrol) around the pool was very rude

Repeat stay, excellent from arrival to leaving. All staff so helpful. Comfortable rooms, no neighbour noise. Love the rooms facing The Arcos Hotel, great sitting there just people watching prior or returning from your night out.

Food fantastic, service greatand apart from noisy on the outer rooms on the street side(it is Benidorm) thought the hotel was great and highly recommended it to others!

everything went spot on couldn't find fault with anything.

I wanted to try this hotel for ages but the price is usually way too expensive. Anyway decided to book for one night while in Benidorm and the rooms themselves are lovely, comfy bed, huge walk in shower which is really powerful and a really big balcony. My main gripe is that I was meant to have a pool view but instead I had a high overgrown tree blocking my view. But as it was for 1 night it didn’t bother me too much. Staff are friendly and overall I would recommend the hotel if you can get it for a reasonable price.

Excellent location, right at the centre of Benidorm. Great choice of menu with delicious food, pool, facilities & rooms clean & comfortable with friendly & helpful staff. Will definitely stay there next time we go to Benidorm.

Lovely hotel, friendly staff and good food highly recommend

Superb hotel will be back next year

Loved it ….excellent

Newly refurbished last year went back again. This year was very play still like new. Staff very helpful.

Always fabulous at The Presidente - stayed at loads of hotels in Benidorm and this is really the best. Clean, best food, comfy beds and great staff.

Good hotell and nice location, close to the beach and old town.

I have used this hotel quite a few times and cannot fault anything about it.

Excellent staff throughout. Very friendly and efficient.

Very modern clean hotel with heated pool. Good food options.

Superb hotel competitively priced, very clean, meals were excellent. Staff were incredible and couldn't be more helpful and always seemed happy. Great location right in the middle of things yet still quiet enough at night. The pool area was also very nice. We will be back in June and November as this is our new 'go to' hotel.