Best Western Knoxville Airport\/Alcoa
About this hotel
Hotel in Alcoa with free breakfast and free airport shuttle A fitness center, a 24-hour business center, and a business center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Best Western Knoxville Airport/Alcoa offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries. This Alcoa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily. Recreational amenities at the hotel include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Gym / Fitness Center
Map of Alcoa, TN
Hotel in Alcoa, TN
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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Reviews
4.2/5.0
Excellent(721 Reviews)
2.0
Noone working the front desk. It took over 15 minutes before an employee walked in to check us in. Extremely loud people in the room next to us at 2:30am. Called front desk. Noise continued. No alternate room or accommodations offered.
5.0
very clean
5.0
Check-in was easy. Room was clean and space was comfortable. Beds and pillows were also comfortable. Our flight out of Knoxville was delayed and staff graciously allowed us an extra hour's stay and offered a shuttle to the airport. Only very small complaint was that the water pressure was inconsistent. Would definitely choose this location again!
3.0
Very comfortable, nice staff
2.0
To be fair we weren't there very long. The stray was ok. Staff was friendly. The hotel is a little dated. Cigarette burns in the 70s couch. Mattress could use an upgrade. Walls very thin could hear a lot of noise next door and in the hall. Our neighbors apparently had some sleep sounds going on and we heard running water most of the night. Overall this was fine for the one night we were there but I wouldn't want to have a prolonged stay.
3.0
Arrived a couple hours early and was given my room immediately. The woman working the counter was extremely helpful and pleasant. The next morning, when she was still there, her demeanor hadn't changed. My room was clean and comfortable. I was in need of a few essentials and the front desk was right on top of getting some to me. If I'm ever in town again, and need a place to stay, I know where I will be.
10.0
Excellent service, prompt shuttle rides to the airport. Great stay
3.0
From the moment I booked the staff was great. To the shuttle driver that was driving in the most miserable weather here in Knoxville, and Alicia, who is behind the counter was awesome. Anytime I had a question. Alicia was right there. Answering my question. The best western should be so grateful to have employees like her.
4.0
This hotel definitely needs some repair work - there was a hole in the wall in my room and overall it was just outdated looking.
10.0
Best experience
2.0
Bathroom light flickered horribly
4.0
Nc
3.0
I liked the convenience of the location. The parking was ok and well lit. However, There were a couple cars full of people there every night for 4 nights that were just hanging out in the back parking lot that made me very uncomfortable.
When you purchase a room that sleeps 6 people, there should be a bigger coffee pot in the room to accommodate 6 people not that little one serving thing that was in there!
What needs allot of improvement is the ventilation in the bathroom in 207 where we stayed. There was black mold on the ceiling in the bathroom because there was no working exhaust fan to get rid of excess moisture.
Also, there were about 10 lady bugs in the room.
3.0
Very close to airport, has a shuttle, on busy road - can be hard to get out with high traffic, rooms are basic, seem updated but not done well - cheap, pillows on bed were ridiculously small - like a small couch pillow & not comfortable
3.0
Nice clean hotel 10/10
3.0
Staff was nice, however the elevator needed to be mopped, the area where the ice machine was gross, my feet were literally sticking on the floor. Was not the cleanest hotel I've stayed at. Room was okay but I could see spots on the chair that could have easily been cleaned up. Beds were comfy and ac and heat worked great.
5.0
Nice & clean. On the breakfast they can add scramble eggs.
1.0
The hotel looks like a half way thru renovation. The bathroom door is dropped and need to give it a hard push to close. The light also make loud noise.
The WiFi does not work. The pool is closed. TV is in low definition that doesn’t bother me as much. Yet for paying more than $200/ night, I expect a better quality.
The location is great as it is minutes to TYS. The receptionist greet us promptly.
2.0
Service was great.
Found a small cockroach in the entrance of the room.
Otherwise it looked clean.
5.0
Great stay
5.0
Staff was great and the beds were comfortable!
1.0
Dirty shower with used soap and hair. Large gaps between walls and ac with huge number of spiderwebs. Dirty phone in room didn’t work. Fire alarm taped to ceiling. Light in bathroom didn’t work. Dirty. Breakfast was old food and good luck if you don’t eat meat.
5.0
Easy and fast checkin. Clean rooms and friendly staff.
10.0
staying here overnight to catch an early flight. quite nice so far
4.0
A good place to stay & close to the airport!
4.0
Staff was nice and the room was clean but breakfast was limited, not bad just limited.
5.0
Bed is comfortable and the breakfast was excellent. The faucet is loose and gets water on the counter, and the drain barely drains. Overall a nice property for 1 night, last minute stay.
2.0
Every interaction I had with the front desk employees were great! They were very helpful and friendly. The room was comfortable except for what we found in the microwave...
The downside is that the room was not clean. A previous occupant left two sausages in the microwave and the cleaning person missed it along with other small pieces of garbage found in all of the corners of the room.
5.0
Was a nice room and looked clean only issue is bathroom had no fan vent in bathroom and not much hot water pressure in shower but enough for a simple shower.
5.0
Close to airport, clean, comfortable rooms.
8.0
Didn't expect much, so I got what I expected.
4.0
Check in was very nice, great value
5.0
the staff was professional and made connections to the patrons. The common areas were clean as was my room.
2.0
Pillows are the worst Pillows, they are so uncomfortable. I think they came from the dollar store. I could hardly sleep because my neck hurt so bad from the rubber pillows. Breakfast is pretty gross, frozen egg patty, orange juice was disgusting, bagels were pre frozen.
2.0
Room smelled.
5.0
Very nice place. The check in receptionist was incredible. Gave directions and local shortcuts that were so helpful.
1.0
Room smelled, no hair dryer, dirty
5.0
The over-night front desk woman was very sweet and informative, I also shared a few giggles with the shuttle driver who was also a kind woman. Property is clean, room was fresh and clean. I guess my only complaint was how much humidity there was in my room even with the A/C unit blasting. Minor nuisance, no harm done.
4.0
Good clean hotel.
2.0
The WiFi was not working in the room. When we asked the staff, they said it's like that on the 3rd floor and nothing can be done about it. When I turned the heater on for a minute, there was a strong smell which set off the fire alarms. Also, breakfast was not good for vegetarians.
FAQs
How much does this hotel cost compared to others in Alcoa?
The average price for a rental in Alcoa is $175 per night. This rental is $43 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Knoxville Airport\/Alcoa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Knoxville Airport\/Alcoa. Enjoy the water!
Is Best Western Knoxville Airport\/Alcoa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Knoxville Airport\/Alcoa?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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