Clean and modernized with wonderful and attentive staff. Note if you have a car make sure you make a reservation for parking at the time of hotel booking, space is a premium in the city. Great service including laundry delivered on time and ironed. Excellent location walkable to all points of interest and nice little restaurants just a block away.

It was very nice to stay here . Everything was excellent 👍👍👍👍

Front staff not helpful or friendly. Good breakfast and location was a little bit away from busy streets of Palermo.

Our room was clean and comfortable, though not fancy at all. Breakfast was a nice buffet, included in the room fee. The location was convenient, as we could walk to everything we wanted to see. The staff were helpful with recommendations to restaurants and such. The exterior of the building is rather drab, without clear signage indicating that it is indeed the hotel, and buildings across and on the street are covered in graffiti, so the first impression of the hotel is not good. It looks like a bad neighborhood. But it turned out to be fine….much of Palermo looks this way, with litter and graffiti, which is really sad.

The property was in a great location and convenient to everything. Walked everywhere and never a concern as it was in one of the best areas of Paris. Ate at the brassiere attached to the hotel several times as the food was great there.

Location was very good, 15 mins walk to the old town. Car park was in the basement. Staff was friendly. Only the rain shower was dripping even though we are using the hand held shower. Because if the tour group, for breakfast we have to book our timing

The cockroach

The property is really tired and dirty but it is in a nice area just outside the center and the staff is very nice.

The property was a great value in a great location. Within walking distance from the train station, shopping area with tons of restaurants and bars near by. Customer service at this hotel was exceptional, staff went above and beyond to assist us with any questions we had. We will definitely be back the next time we make a trip to Palermo

Veldig bra når jeg fikk det oppgraderte rommet

Very enjoyable stay. The location was good, walking distance to restaurants and the historic centre. The service in the hotel was excellent, staff made taxi & restaurant reservations very simple. We would go back and recommend to others.

Wifi signal did not even register in the room on a laptop and was so weak to be unusable on a mobile. Cleaning was poor and the toilet had wasted water running down the drain for 5 days. Tea and coffee were not replenished each day and cups and saucers not changed or washed.

room was basic, very good breakfast and nice common area

Internet didn’t work the entire time, room was dirty, old, and falling apart. Shower had no pressure, one of the employees was rude. Overall a terrible place to stay

The staff was very friendly and helpful.

Not a fancy hotel but cleanness was a thumbs up.

Disappointing 3 day stay. First room was not well cleaned. They did give us a different room after the first night. Overall the property needs to be updated as it is worn down. The Wi-Fi sucked in both rooms we stayed in. Using the parking garage on site was a pain and we opted for street parking after the first night.

Perfect location to explore the city, good non touristy restaurants around the hotel. The area is residential but steps from the touristy area. Our room was spacious, nothing upper scale but just right. The internet wasn’t reliable, lots of times wouldn’t work, specially late night or in the mornings. Staff is so friendly, helpful and accommodating, if you ask for recommendations they will share so many good tips! Monica at the front desk was dear to us, she gave us so many tips on what to do and all recommendations were spot on including day driving trips. We didn’t like the breakfast, not freshest ingredients and poor presentation, but the waitress was very nice. Parking worked out well, they don’t have a lot of spaces but had availability for us, even let us keep the space until late on check out date. We were not recognized as gold hotels.com gold members, so no perks. Overall we enjoyed our stay, and would recommend it.

Stylish hotel in central but quiet location. Staff were excellent - very friendly and any issues were addressed quickly and positively. Onsite parking a plus. A great choice for visiting the unique city of Palermo.

Excellent location and friendly staff. Decent breakfast. Good local hotel.

Staff and hotel very nice Beach was beautiful

Small rooms, bathroom with toilet without leg room

Lovely boutique hotel. Staff friendly and most helpful!!

Staff especially Bruno were most helpful. We were given a room for disabled people on arrival so we asked for a room with a bath to save any embarrassment. We got this after two days. Hotel is well situated in a quiet residential area within easy walking distance of the city centre. Ample restaurants within 5-10 minutes walk. .

The Wi-Fi at the hotel was poor. The Wi-Fi did not function for most of our stay and when we we were temporarily able to connect the connection was short lived. The staff tried to get it to function better by restarting the server but were unable to get it to function well.

Clean and convient perfect location for exploring the city

Great front desk staff, the ac in the room was fantastic, very good location.

No complaints!

A little worn eg threadbare carpet on stairs. WiFi signal weak in my room so was without for one day. Worth considering if you rely on WiFi. Breakfast satisfactory. Bathroom cramped. Area good for luxury shopping and although about 10 minutes from edge of old town, it is a little too far to pop back during the dat. Handy for airport bus. Pleasant and helpful staff on reception

We stayed in this hotel for 5 nights. Our biggest issue occurred on our second stay for 3 days. This hotel seems to book to large tour groups, which can make it noisy and crowded at times. When we were there, our air conditioning system would not work. The lady at the front desk informed me that the central heating/air system could only be heat OR air conditioning. And, since majority preferred heat, that is what it will remain set at. If I had known this, I would have NEVER booked this hotel. For over $300 a night, this is unacceptable. In order to try to stay cooler, we gave up our junior suite (without compensation) to stay in an area with less noise when the windows were open. Unfortunately, it was still too loud. Therefore, I lost 2 nights of good sleep because it was too hot in the room. The only other issue we had was that we told the housekeeper (in Italian) that we did not need anything and that the room did not need to be clean, but she came into the room anyway. The second time we told the housekeeper AND the front desk and she still went into the room. This hotel is a little bit run down and needs to be updated. The pictures online look really nice, but the hotel itself needs some updating.The location is a 20-25 minute walk from the main sites and most of the restaurants. After being there and travelling that distance multiple times in a day, I would have preferred a hotel closer.The breakfast was simply average.

Old building but well renovated. WiFi is not so stable. Far from Massimo Theater and other major sightseeing spots, so transportation by bus or if you are healthy enough on foot is essential. 24 hours open supermarket is walking distance and easy to buy drinks and snacks.

Close to restaurants and theatro Massimo and Politemea