Decor was unique appropriate to El Calafate. The hotel was a few blocks from the main street where most restaurants and shops were located. Generally speaking, a very nice property and well maintained.

Great staff

The service was unique! The staff at the front desk are super helpful and friendly. The hotel is in downtown and is located at a safe corner, walking distance from the mall. Also there’s a restaurant right in front that closes at 1 am so it’s a perfect option to dine after a late night flight!

I was a little hesitant to book this hotel due past reviews and honestly I was greatly surprised by the staff front desk team went extra mile to give proper recommendations and they made everything for my group to feel ‘on vacation mood’. It’s true the location is up hill but the lake view is priceless. Breakfast was a 10 with many portions to choose what better fit your diet. Highly recommended!

I would have given the hotel a perfect 5 but there were a few inconsistency problems at check out and with the box lunch we ordered. Nice breakfast and rooms and overall facilities. Easy and wonderful checkin, limited bar selection. Great mini fridge in room. No face towels or hand lotion. Could use better pillows. Really though the best place we stayed in for our 3 week Argentina tour. Hotel is located at the top of a hill 3 walk able blocks to the main street. Very quiet and clean. Seems very new and well kept.

It was all perfect during our stay. Staff is incredibly friendly and helpful. Hotel is conveniently located, just a 12 minute walk to the city center.

We stayed at the suite, the room was great and the property was wonderful.

Very noisy probably would not pick this again

The view is stunning

Not a 4 **** hotel. No room service Very poor maintained.

Great views and comfort!

This hotel was great and the upgraded room was absolutely spectacular. My only gripe was the misleading VIP perk regarding “1 free spa service for 2 per stay”. They told me this only was pool and sauna use, which doesn’t really make it a perk considering everyone staying at the hotel gets use of this…very misleading and should be changed. Otherwise, the breakfast was great and our stay was extremely pleasant.

I enjoyed my stay at the Esplendor, Nice lodge looking hotel, lobby is beautiful as well as bar area. Room is nice, spacious with beautiful views. Staff (Manuel) is really a nice guy and very helpful. Quiet area and 8 mn walk to Centro el calafate (very safe,). The negative is the sauna that is turn off, you have to ask to go an hour before so it is get to the right temperature (I assume this is for economic reason, I am ok with that), the pool was warm one day and cold the other. Breakfast is ok (I am not a big eater).

The wifi didn’t work

I am a hotels gold member and they did not upgrade our room despite availability. They said it was $80 a night and they hoped to sell the room so they couldn’t offer the complimentary upgrade. The stay was otherwise fine but avoid this hotel if there are other options.

Amazing boutique hotel. Beautiful decor. Great rooms. Great service. Sits on a small hilltop with easy access to the downtown area of El Calafate.. Do not hesitate to book its wonderful !!!!!

Adequate facilities, problems with keys every day. Seemed understaffed

Pésimas políticas de cancelación, mi vuelo fue cancelado por aerolíneas Argentinas y no me devolvieron lo pagado

Really lovely hotel with excellent staff. Room was very well appointed and clean. The only drawback is the location. Have to climb a few blocks up and the sidewalks are terrible.

We stayed in a suite and it was amazing. The service was fantastic and so was the food.

Esplendor is an amazing hotel on top of a privileged hill with views of the incredible lake and landscape of Calafate. The restaurant was delicious and all the staff go out of their way to make your stay as pleasant as posible. Highly Recommended!

Amazing hotel, extremely good breakfast and great room with a wonderful view on the mountains. We loved staying at this property so much, that we extended our stay by one night.

Clean, comfortable place with excellent restaurant.Friendly staff and great views.Recommend coffee either in room or lobby.

Very generous with the late check out. Very relax staff in the good way make us feel very comfortable

very nice hotel comfortable great service they aim to please

room was too small and close to elevator. It was very noisy particularly at night when there was a lot of traffic on elevators and conversations in the hallway.

Extremely friendly and helpful staff

Very helpful staff. Nice building with incredible views.

Cant fault this hotel for anything. Would highly recommend

The location is great. Easy to walk to town, breathtaking views from the room and staff is very friendly. Maybe because we stayed before the high season started they seemed understaffed (I.e. we accidentally broke a wine glass in the room and cleaned up best we could. When we asked for housekeeping to bring a vacuumed or something to make sure we got all the pieces we couldn’t get someone till the next day. We asked at 5 pm). The hotel offers spa services. My hubby and I each got a massage and I had a facial. Don’t expect the treatment you get in the US, the facial is more like a face massage, it was a hot towel wrap and some creams. There was no steam, no extraction, no wealth of creams on my face when I walked out the door. But it was relaxing. We both enjoyed the massages, but they don’t have a waiting areas (I sat on a step outside the massage room waiting for my turn). I got undressed while the masseuse was changing the sheets from my husbands massage...in the same room with me. That was a bit odd. All I’m saying is there could have been a bit more privacy and better explanation of services. Overall, both hubby and I did feel relaxed after our treatments and that is the goal. The complimentary breakfast is robust, a mix of American and European feel....meats, cheeses, fruits, eggs, fresh squeezed juices, cereal, yogurt and some gluten free options. The staff at the hotel, all very kind, courteous and helpful.

Everything is good. The hotel is a little bit far from downtown (13 mins walk according to google map). Parking is a little bit limited (10 spots) however you can street parking if needed since the hotel is on a relatively quiet street. But other than those everything else is perfect.

Excellent stay in El Calafate. Friendly and professional service. Breakfast really up to our expectations. Highly recommended.