Convenient location for a get together. Only downside was the quality of the breakfast

Nice hotel, pleasant room, decent size with comfortable bed. Heating was very noisy though and had to turn off as couldn't sleep with it on. Was warm enough in bed but a little cold when getting out of bed or in bathroom. Food selection was good and breakfast was OK. Staff were great and very helpful

Nice stay, clean rooms nice breakfast.

Great

I have already reviewed this stay. Were issued the incorrect wifi password. Breakfast was great

Clean and convenient

Overall, it was a good experience. We were only staying for one night, a short stopover, on our way down south. The vegan sausage was not very good at all; chewy, with very little taste, to be honest. The hotel can add hash browns & mushrooms, to create a balance in vegetarian options…

Never seen such miserable people in my life. Room cleaner face on in the morning - can’t even say Good morning same goes to reception staff all day. Room’s definitely dusty - otherwise good. Choose at breakfast is poor compared to other Holiday In Expresses. They could go and observe other settings.

Booked this stay for me and my partner. We booked a standard room (with one bed) only to find when we arrived at the property that we had been downgraded to a twin room (two single beds) because the Holiday Inn Head Office Christmas party was staying in the hotel and had taken all of the other double bedrooms! We were also told we shouldn't push the beds together so we spent the night in our own single bed. Mortifying.

A good, relaxing night. Breakfast efficient and welcome

Whilst staying for a business trip our van was broken into. Staff were aware this is happening regularly and parked us in the exact space for this to happen! No signage up as a warning and not very helpful following this!

Easy and simple process signing in and lovely room with a great breakfast. Ample parking right next to the M6. Perfect

On arrival the staff were nice. When we got to our room and unpacked the second bed wasn’t made. We then on our way out to tea asked for the sofa bed to be made but they couldn’t do it so we had to go back to our room and pack our stuff and move to a twin room. When the second bed is up you are unable to use the table and the chair as there isn’t any room which is a pain as you have to then sit on the bed which was very uncomfortable and one of the worst hotel beds I’ve ever slept in. The staff were polite and friendly. Cleaning team very approachable and accommodating.

Overall clean and comfortable. The breakfast was ok but i think the could add some ham and cheese, those are basic.

We had a really nice time, room very comfatable, staff very helpful. Quieter than expected bein near the motorway.

The room was fine, exactly what we expected and had everything we needed. Weirdly soundproof from the outside as the motorway was next to us, but not as soundproof from the inside as you could hear the kids in the room above us running around constantly - something to think about if you’re a light sleeper. Location was perfect, right on the motorway junction, made everything accessible and there was another hotel close by with a great bar for sports. Breakfast was “included” but it’s probably one of the worst breakfast experiences I’ve had at any hotel. Firstly there was literally not 1 seat available when we turned up, then when we eventually got seated, the food felt like it had been out all morning. Bland and rubbery. Realistically they need some sort of timetable, where people book a time for breakfast using their room numbers. You can’t have a breakfast area that is a free for all and doesn’t cater for the size of the hotel. This would also make it easier to plan the amount of food needed at certain times so the quality can be a little better.

Lovely friendly team members

You get what you pay for. The stay was okay and did the job. Showers are a bit dingy- could see the grime and lime scale

Property a little dated but excellent service from staff.

Easy, convenient location, polite staff and clean and tidy room

overall everything was good

A very comfortable stay again.

Had a good stay loved the breakfast and the staff was very nice.

Breakfast is below average

Hotel was clean and had everything I needed, restaurant was good although crammed on Sunday morning. Breakfast was good and staff friendly. I’d certainly stay again.

Did not sleep well. People shouting and screaming in the corridor after midnight. Tried to report it but the phone was not connecting to reception. Spent the entire next day knackered. Apart from that was OK

Me and a friend stayed for 2 nights , it was a pleasant stay the staff were very welcoming , friendly and helpful . The hotel was clean and tidy , and not far to Birmingham centre would recommend and would stay again thank you xxx

The hotel is lovely and clean, breakfast was included which was buffet style,good choice in food,staff were lovely and helpful the only downside was its very hard to get into the surrounding area ie villa park for concert because of all the traffic said that ghe hotel was only 20mins away but took an hour to get there .

Stopped here a few times ideal location rooms lovely and clean breakfast was good and staff polite and friendly

On arrival the front desk staff where very helpful and pleasant and they made it easy to book in very straight forward and even the car park system was straightforward,so overall a very pleasant experience and clean and tidy

Very convenient for motorway

Convenient location, easy to get too