Holiday Inn Express Hotel & Suites Cleveland - Richfield, an IHG Hotel
About this hotel
Hotel in Richfield with free breakfast and fitness center Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite. Holiday Inn Express Hotel & Suites Cleveland - Richfield, an IHG Hotel offers 67 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the hotel include an indoor pool and a fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Gym / Fitness Center
Map of Brecksville
Hotel in Brecksville
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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Reviews
3.9/5.0
Good(841 Reviews)
5.0
The breakfast was great, the room was super clean. The staff was all very helpful and friendly.
3.0
Check-in was a long wait and told us they had no water but had water shortly after checking in. Walls are THIN could here the kids/parents next door all hrs of the day. Our window blinds wouldn't go all the way down so it was early morning wakes ups with all of the light coming in. The 1st night hot tub was great and really warm, 2nd night it was absolutely freezing. Breakfast was great both mornings and well stocked.
4.0
Room was clean and nice, staff was friendly, breakfast was good but the hot tub was cold and sauna not even turned on. Overall was fine.
5.0
Arrived around 10:30PM, no one was at the front desk, rang the bell and had to wait a while to be checked in. Except of that, everything else was good, the room was very clean, and the air conditioner was super quiet, nice! Liked the breakfast, a lot of choices!
3.0
Room was in need of a few repairs. Door did not fit properly and you could see the hallway light, window screen half off, baseboard in bathroom had pieces off, cover under light (for cords etc.) was hanging off, some mildew in the shower, breakfast eggs and meat were cold.
5.0
It was a very nice stay Easy to get in and out of, very clean and the breakfast was very good.
10.0
Excellent value for money. Very clean, good breakfast and helpful staff. Highly recommended.
10.0
It was convenient to where i needed to be early the next day.
10.0
Breakfast was fully stocked and area was kept very clean. Front desk staff was helpful - amenities were good
6.0
When staying at Holiday Inn properties I expect better. What I found the most disappointing was the dirty carpet from the 2nd floor elevator to the hallway where the rooms begin, and the broken TV mount. The property “is under remodel”, but I have to say this property is just not kept up well, the bathroom wasn’t cleaned thoroughly by the last housekeeper. The area around the hotel is inconvenient. If you want to try and get delivery, it’ll be a challenge, and the only close by place is the Wendy’s next door attached to a gas station. The Wendy’s is also a disappointment, dirty floors and self service area with soda machine/ straws/etc. we stayed because the snow was coming down heavy after hitting the Brandywine resort. Usually I have a good experience when booking with Holiday Inn, but this property needs an overhaul.
2.0
Check-In was a bit frustrating. The guy in front of me had been sent to a room that hadn't been cleaned and was asked to wait while the staff figured it out. Another employee was leaving and complained that her replacement was an hour late getting there to relieve her. I had to return to the front desk three times because my room keys did not work.
The breakfast was nice though.
8.0
Overall good location. Heating unit in room was very loud.
4.0
It took a long time to get checked in and once checked in, the bathroom and the room in general did not seem too clean. And I did not get a restful sleep because of the other loud customers stomping and banging doors at 2in thr morning. I won't cone back to this hotel
5.0
Very friendly staff. Clean room, comfy bed
1.0
We were assigned a dirty used room. They then wanted to downgrade our room. We finally got to the second room but our keys didn't work so back to the front we had to go. The WiFi wouldn't work. We had to call the desk for bedding for the pull out. When we finally got that they didn't even include a pillow.
2.0
Hotel need work; it’s somewhat shabby. But the man at the front desk was very helpful and the room was clean and quiet.
4.0
Employees were very friendly and helpful.
5.0
Excellent accommodations
5.0
very nice
2.0
Room had been smoked in
4.0
Hotel was nice and clean. Area didn’t provide much for dining. Our room shower drained very slowly. Price was great for proximity to National Park.
4.0
We thought this was a great hotel for the price. Room was clean and hotel was quiet. Breakfast was good and very convenient. The location is great if you are planning to go north (ie Cleveland) or south (ie Canton). Staff friendly and a lot of dining options nearby.
1.0
Dirty bathroom. Expensive! Had to wait for our room to be ready and we were there at 4:45!!!! Very unfriendly host.
2.0
our rooms weren't available until nearly an hour after check in time. The staff did nothing to make us comfortable during that time. The thermostat on the wall didn't seem to be working.
5.0
N/a
5.0
The hotel property outside is clean. The inside lobby area and the rooms are clean. There is an optuin to get extra toiletries like shaving cream, soap ect..which is nice. I would definitely stay again.
3.0
Liked about proximity to highway! Place needs some remodeling like adding shower door to the shower area, confining water in the shower rather than making a little pond in the middle of bathroom, making sure the toilet is flushing before having guest!
4.0
Hotel nice and clean and looked newly renovated. Night staff was a bit unhelpful when it came to needing extra sheets and blankets for the pull out....but all the other staff were sweet and kind. The area was in the middle of no where and we arrived late and had to drive 20 min to find an open fast food place.(we arrived at 11 pm)
5.0
The staff was very helpful and friendly
3.0
It’s a little tired. Could use new carpet, higher toilets.
5.0
Well maintained, nice and clean, breakfast included. Had Dove shampoos, conditioners and body wash, mini fridge, microwave and coffee machine. All conveniences needed for a stay plus a list of close by restaurants and delivery services. WORTH IT
5.0
Exceeded my expectations!
3.0
The entire staff was very welcoming. Things were very clean and breakfast was exceptional. We would definitely stay again if in the area.
5.0
The room was terrific. I went with my parents and they loved the stay. The breakfast was good.
Would recommend people for the stay.
1.0
Luke warm water in the shower, dirty bathroom
3.0
the fridge still had someone else's food and drinks in
2.0
Hallways were not well lit, worn carpets, odd odor, not well supplied (lacked hair dryer and facial tissues -empty facial tissue box had dust).
4.0
parking lot is being worked on so hard to get in and out to the road.
4.0
Basic but clean and very friendly staff. Good breakfast and location to Cleveland area and national park. There was one front desk person who tried to charge more for the diet cokes we had been buying from the cooler in front all weekend. When I asked he turned pink and appeared caught. We were paying in cash each time so maybe this was a little way of getting tipped? Anyway, besides that, very much enjoyed stay and staff.
3.0
We enjoyed the facilities while visiting the nearby waterfalls at Cuyahoga Nat'l Park. Nic etrip and there were no hitches
FAQs
How much does this hotel cost compared to others in Brecksville?
The average price for a rental in Brecksville is $162 per night. This rental is $8 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Hotel & Suites Cleveland - Richfield, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express Hotel & Suites Cleveland - Richfield, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express Hotel & Suites Cleveland - Richfield, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Hotel & Suites Cleveland - Richfield, an IHG Hotel?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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