The hotel and service was first class, definitely recommend and the food was amazing

Ryotei Rangetsu was excellent! The staff were friendly and accommodating. The property was clean, spacious, and the onsen easily accesible and well kept. The location is also excellent. Right outside of the Main Street, on the river, but quiet. I would stay here again in a heartbeat!

The staffs are very friendly, the food is very good. After we check out, the staff contacted us about an item being left in our room. At the end, the staff delivered the item to our hotel in downtown Kyoto. This shows their hospitality and care to their customers. 100% would revisit.

Warm and helpful staff who shows Japanese hospitality. Great location. Shops and restaurants are just at the corner. Facing the river and hills, great view. Spacious, clean and comfortabletradition Japanese style room. Delicious meals. Nice hot spring bath facilities.

The dinner and breakfast are amazing. Staff are super friendly. The location is perfect as it's close to tourist shops as well as the bamboo forrest. But yet it is quiet and peaceful.

Very friendly staff

Beautiful views. Amazing service. Authentic feel. Luxury but traditional. Def will go again.

We stayed one night at this place while touring round Japan. We decided to splash out as we wanted to stay at a traditional ryokan. Both breakfast and dinner,was superb and was served by the maid in your room which made it extra special. Bath tub in room was epic and the spa area was perfect to relax. As a gay couple we had no problems as staff were very friendly. Location was perfect as overlooked a big loch and was right next to a great coffee shop and the beautiful arishyama town. Definitely recommend.

The staff do everything possible to make you as comfortable as possible and to accommodate to your needs. Extremely polite and professional staff.

Absolutely stunning hotel. The location is right on the water and rooms have a beautiful view. The baths (gender separated and fully nude) were very relaxing. Our room came with a soaking tub, which we loved. Breakfast was very interesting, like nothing we've eaten before--dinner as well. I would highly recommend a night or two at Ryotei Rangetsu.

This place was AMAZING. The service was top notch, & I couldn’t have asked for anything more. Everyone was very helpful & attentive.

central location, lots of restaurants nearby? walkable distance to train stations, quiet and spacious rooms

Best hotel we have ever stayed in, the service was beyond exceptional, place is so clean and nice. And their food is awesome too, totally recommend this place!

The facility is supremely clean and the service is top notch. Truly amazing experience!

Will definitely stay again. Outdoor bath is very special.

too early to come to our room to tidy up the bed and breakfast

My husband and I both liked our stay at this Ryokon but felt that it was over priced

Garden faces the river while having your own private onsen with view of the sunset. Room is excellent with separate entrance and living dining room and bedroom opening up to the moss garden. Great staff attitude and service and excellent private dining in the comfort of your room. Location is great and just a short walk to shops and restaurants along the river walk

I was looking to give myself a treat after backpacking for a couple of weeks. Having the experience of trying a Japanese style room was amazing. The staff is incredibly friendly and helpful. The rooms are amazing! Will definitely come back

The ryokan is located right beside a river. Very beautiful landscape and view. If you plan to spend a day or so in Arashiyama, this hotel is a great choice. Delicate Japanese style garden and room, comfortable futons and hot tub. The staff was very friendly and polite. The in-room breakfast was great, even better tasting than the cuisine we had in an expensive restaurant nearby the hotel.

The ryokan is located right beside a river. Very beautiful landscape and view. If you plan to spend a day or so in Arashiyama, this hotel is a great choice.Delicate Japanese style garden and room, comfortable futons and hot tub.The staff was very friendly and polite. The in-room breakfast was great, even better tasting than the cuisine we had in an expensive restaurant nearby the hotel.

It was really good experience. The staff are very polite and friendly. I would definitely come back for next time

Excellent hotel, clean, large rooms, very artfully arranged, fresh flowers. Staff will bend over backwards for you. Delicious breakfast. There was a strange noise coming from the wall in the morning, only negative.

Superb service and outstanding food quality that I had experienced two days ago, it was way beyond our expectation in light of customer-focused service, seasonal food quality and historical location. For instance, we were assigned with a lady butler to serve in-room dinner and breakfast, prepare our beds after dinner and arrange bath before our arrival. The hotel manager and the lady butler helped us to call taxi and also waited at the hotel entrance for farewell until our taxi left the premise. This room is also facilitated with private bathroom and external bath, it was really special to us though we didn't try the external bath during our stay coz it was around 7 degree there. In addition, the maximum privacy can also be offered as I barely met other guests around. Finally, there are many tourist attractions such as bamboo forrest around this hotel within 10-15 min walk, it is definitely an excellent ryokan hotel for couples and families.

Was an amazing first experience at a ryokan. Very traditional feels but the staff, food, and room made you feel like a noble being well taken cared of and formal. Be warned that the formality may not work out for everyone and is best for customers that can fully respect that. No loud noises. Children must be respectful as this is a quiet inn. Meals are scheduled and must be on time as staff take great care of preparing your meals in dazzling trays and service. DO NOT MISS BREAKFAST, it was the BEST part of our trip in Kyoto. You CANNOT find any traditional service with such great quality as you would see "complimentary" with your stay!!! The dinner service I feel may have been prepared by a different chef, the taste and care was leagues below the breakfast offering. It's also expensive and 9 courses, it was difficult to finish because the tastes were very different to Western palettes. Futon style beds were surprisingly comfortable and onsen was a treat. Location is far from Kyoto central which is a wonderful place to visit for sight seeing and nightlife. Super safe to walk at night. Arashiyama is a very quite "suburban" neighborhood that closes fairly early (6PM wind down) that makes it great for locals but disappointing for tourists who want to make the most of their trip. But during the day it's a great place with food and Bamboo Forest as well as several sight seeing points walking distance away.

Was an amazing first experience at a ryokan. Very traditional feels but the staff, food, and room made you feel like a noble being well taken cared of and formal. Be warned that the formality may not work out for everyone and is best for customers that can fully respect that. No loud noises. Children must be respectful as this is a quiet inn. Meals are scheduled and must be on time as staff take great care of preparing your meals in dazzling trays and service. DO NOT MISS BREAKFAST, it was the BEST part of our trip in Kyoto. You CANNOT find any traditional service with such great quality as you would see complimentary with your stay!!! The dinner service I feel may have been prepared by a different chef, the taste and care was leagues below the breakfast offering. Its also expensive and 9 courses, it was difficult to finish because the tastes were very different to Western palettes. Futon style beds were surprisingly comfortable and onsen was a treat.Location is far from Kyoto central which is a wonderful place to visit for sight seeing and nightlife. Super safe to walk at night. Arashiyama is a very quite suburban neighborhood that closes fairly early (6PM wind down) that makes it great for locals but disappointing for tourists who want to make the most of their trip. But during the day its a great place with food and Bamboo Forest as well as several sight seeing points walking distance away.

Small hotel by the riverside in Japanese style. Service is excellent, staff very helpful. Room is clean and quiet.

it is a very very nice hotel. The service is well done. The staff are excellent. i will go again next time. it is a nice trip to live in this hotel

Excellent service, delicious food, happy stay! I stayed in Ryotei Rangetsu with my family member for 2 nights in mid-November. We have enjoyed 4 tasty meals in the room (breakfast+dinner) which were presented beautifully. The staff was kind and helpful. Moreover, there is onsen in the hotel. It couldn't be more relaxed to bath in onsen. Overall, we enjoy our stay in Ryotei Rangetsu and will definitely recommend this hotel to others.

The most elegant, unique place we have ever stayed. The attention paid to us by the staff was astounding. The food was amazing with full Kaiseki meals served either in your room, or a private dining room. It is a five-star experience in Japanese hospitality and cuisine. The bedrooms are simple in the Japanese style, but with all of the mod-cons. The bathroom was amazing, with doors that opened to the outdoors. it is expensive, but restorative and unique, and we found it to be worth every penny.

I dont have any bad things to say about this place. Everything is perfect! The service was outstanding. When we enter the hotel, they told us to take off our shoes and then the entire place is shoe prohibited. You can imagine not clean it is! Only thing is I regret that I only stayed 1 night, should have stayed for longer

The service is excellent than we expected. Good location just beside the river. Staff are very friendly and can speak some English.