Hyatt Place Santiago\/Vitacura
About this hotel
Located in Las Condes, this attractive hotel for $158 per night is a fantastic choice for your next trip. Comfortable hotel near Parque Arauco Mall An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite. Hyatt Place Santiago/Vitacura offers 160 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 46-inch LED televisions come with premium cable channels. Bathrooms include rainfall showerheads, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily. Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
TV
Map of Las Condes
Reviews
4.4/5.0
Excellent(991 Reviews)
3.0
Negatives: 1) Fox News but no CBS, NBC, or MSNBC???; 2) During a 5 day stay there was hot water in the shower only twice (out of 10 showers) — this was truly unbelievable for a high end hotel! Positives: 1) Staff were excellent in general; 2) Room was spacious, well- equipped and clean.
4.0
Hotel was perfectly fine. The shower was pretty poor, but that was the only complaint. Good value for money really.
5.0
Very cosy, comfortable and spacious rooms. The hotel is located is an upmarket area just across the mall. Breakfast is lovely with multiple hot and cold selections. We had a very good stay.
5.0
Our family enjoyed our stay at HyattPlace Santiago. The rooms were clean and comfy (especially the bed!) and the our view of the city with mountains in the distance something lovely to wake up to each morning. The service was great. Staff were attentive and friendly overall, but we especially appreciated the help from one of the housekeeping staff who, when one of our family members got sick during our stay, helped make the room more comfortable, brought extra tissues, and helped direct us to closest pharmacy. Also when I had trouble with my room’s air conditioning not cooling the way I thought it should, the front desk had maintenance arrive to the room in under 5 mins and it was fixed and set up correctly with in 10 minutes! Finally, our family enjoyed relaxing on the lovely roof patio with a a few snacks and drinks for a few hours after checkout as we awaited our pickup for evening flight back to the USA.
4.0
Hotel is amazing but the breakfast is lacking for hot items.
The usual spread of breads, fruit, meat / cheese platter with cereal and various milks. When it comes to hot items it lacks options with only eggs, potatoes, sauage or bacon which rotates. Beware the sauage is not fresh and is very hard to eat.
One can order fried eggs and Omlets but aside there aren't many options or local items that the locals would eat for breakfast. Thankfully the breakfast has a coffee machine as the drip coffee is weak.
Breakfast aside the hotel lacks English speaking staff with the front desk hardly understanding English.
Room cleaning is also odd they don't understand to replace the free coffee when cleaning rooms and replace the two mugs either. When you call for the coffee replacement they don't understand anything even the front desk till one repeats it very slowly main times.
The hotel is good but needs to hire fluent English speaking staff at least at the front desk and one who works the breakfast area.
Finally, redo the breakfast offering to include more hot items and add local breakfast items as well.
10.0
Excellent
10.0
Late arrival easy with helpful staff.
10.0
Loved your staff especially housekeeping Sara-she was always so helpful. We were there 7 nights and 8 days.
We are telling all of our friends about your lovely hotel!
Thank you!
10.0
Good beds/pillows in a dark, spacey and quite room. Restaurant doesn’t have many options for dinner, but the food is good. Breakfast buffet is top. Swimming pool and gym are not big, but more then enough. Nice and friendly personnel but their English is limited (as my Spanish).
4.0
Hotel in a beautiful neighborhood. Room is clean and big. Staff was disappointed….. they dont speak English and also don’t try to…. One of the staff during breakfast when I asked for an apple told me that: we are in Chile here we speak Spanish.
It didn’t seem like a Hyatt hotel.
I would not stay there again.
8.0
The property is very good, staff are friendly and helpful. Breakfast is substandard. Choices are limited in general and if you are vegan, almost nothing decent is available. For a property of this caliber, more can be expected.
10.0
Very good.
4.0
Very comfortable, good level of luxury without having to pay for 5 stars.
5.0
Great Hotel Highly Recommended. Walking distance from top restaurants, parks and malls.
5.0
We had a fabulous room with eveythjng we needed within steps.. the staff was so courteous and helpful as well as extremely friendly as we weren’t great with the language.
Highly recommend this hotel
2.0
Good nice hotel, but the staff was not friendly
3.0
very comfortable place with good quality food, friendly employees and available staff.
5.0
very convenience and clean hotel
3.0
Staff were very helpful. Good breakfast offerings. Location was good.
5.0
King Bed and blackout curtains, nice size room, quiet .
5.0
Breakfast was very good. Room was very nice.
5.0
Hyatt Vitacura is always a wonderful experience !!
Great staff guided by
5.0
Hyatt Santiago Vitacura is a great hotel- the room was very spacious and had amazing views of Los Andes. The staff was very friendly and responded to many of our questions providing recommendations about the area and clarifying any questions we had.The hotel is in a great area (safe and modern). We used Uber for transportation and worked well
3.0
Very clean , and the location is great !
3.0
Property is very well located, far from heavy noise and close to everything, even walking distance to some shopping malls. We've had some issues with air conditioning and water temperature that leaded to a room change, sadly with 2 days of delay. Also on a holiday, breakfast was too crowded and missing staff which leaded to certain failures and lack of food. But staff was always willing to help and solve hotel issues.
5.0
The hotel itself is clean, quiet and very friendly staff. A very good breakfast bar is included with eggs, bacon, fruits, pastries, etc. The hotel is right next door to a multi-level shopping mall with Starbucks, several restaurants (Thai food, pizza, burger/beer joint, sushi, and Peruvian sit-down restaurant). There's also a grocery store there. Everything is very clean, bright, new, and as nice as can be. The hotel is also close to downtown, great to catch Ubers or tour buses.
4.0
Gret location. Hot water didn't work correctly
3.0
A very good hotel. Best yet that I've stayed in for travelling around Santiago.
Mountain View rooms are high recommended. 8th floor for me and view was excellent.
Room came with corner sofa.
Breakfast was decent spread.
Ive stayed in some expensive hotels in Santiago, but for quality and location, I would choose this over the more expensive ones.
The view from top floor is amazing. Only downside is pools are like large baths. Not big if you like your 'length swimming'.
Gym was OK.
5.0
.
5.0
Great facilities, nice location, friendly staff and service. Especially rich but free breakfast and free parking
3.0
Their check out is a big mess ... they refund you the deposit and everything they charge o. Your card only to recharge ot all at ones. Their credit card machine was broke. So i had to pay for everything cash and still waiting for a refund.
2.0
Yhe location was good and the parking was adequate.
5.0
Great service!
3.0
Nice hotel, well located. Nice breakfast.
5.0
Great people, very nice and polite. Great service.
3.0
I came in for a 6-day business trip.
first day in quarantine - the staff was very helpful with room service and urgent things I needed as my luggage did not arrive.
Good WiFi and breakfast.
fantastic roof terrace overlooking the city and mountains.
The location is good - good and safe area, with a few restarauts and a supermarket 100m from the hotel.
1.5
El desayuno es a la habitación y solo comienzan a repartir a las 8 AM, todos los días, bats are poco compatible con actividades diarias de lunes a viernes. Además, no cumplen con el horario solicitado y comprometido.
Room service de fuera del horario de funcionamiento del restaurant ( gmhasta las 20:15) es muy reducido, uno o dos sandwich, un tipo de pizza y horneados dulces.
Los puntos altos, la pieza es amplia y cómoda, la cama es de buena calidad, la calefacción funciona bien. Si hace falta una mesita que permita comer el desayuno con comodidad, solo hay una especie de puff bastante inestable.
El hotel tiene potencial pero los servicios en época de pandemia están muy reducidos y de baja calidad, lejos de lo que uno acostumbra al visitar un Hyatt.
5.0
Excellent place, very well located and beautiful place
5.0
Love the staff. Everyone really helpful. Loved the locationa and my kids enjoyed the pool.
5.0
Very good hotel, excellent staff - very helpful. I'm glad we stayed here.
FAQs
How much does this hotel cost compared to others in Las Condes?
The average price for a rental in Las Condes is $105 per night. This rental is $53 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hyatt Place Santiago\/Vitacura. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hyatt Place Santiago\/Vitacura. Enjoy the water!
Is Hyatt Place Santiago\/Vitacura pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hyatt Place Santiago\/Vitacura?
We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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