Arriving late at night to this so called 4* hotel, I was convinced we must have got the address wrong. It’s a closed metal gate only accessible by ringing a buzzer through to reception. When the (dirty) gate is unlocked, it leads through to a courtyard reminiscent of Glasgow tenement building from the 60’s. Guests must then climb two flights of marble stairs to get to the hotel front door. After this it gets much much better. Nice clean hotel with very friendly & welcoming staff. There is construction work going on during the daytime, elsewhere in the hotel, so it’s very noisy with drilling & hammering etc. with an open window, there is also a lot of traffic noise. The main advantage of the hotel is its very central location, with walking distance to all the main tourist attractions and railway stations for Pompei and Herculaneum etc

The room was clean and the staff were nice. After this, the property exterior was old, shabby and dirty. The area is filthy and not sure of the safety. Would never stay here again.

It was a great stay. The stairs up were challenging but the people and breakfast made up for it

24 hour staff with English. Very helpful and available

The breakfast was very generous and tasty! Easy location in Centro Storico Napoli.

Iltesoro states they have parking. I specifically called ahead of time to confirm they have parking. Was told that they don't have parking on premises but will advise once I where to park for 30euro. Arrived at 10.30pm just to find out that night administrator doesn't know anything about parking and can't help. Spent next half hour driving around neighborhood to find that parking. Otherwise good stay. Breakfast was good. Expedia, please remove that this hotel has parking.

Very spacious rooms! Solid location.

Good location, fair breakfast. The entrence and place name could be somwwhat improved, although since the place is still under construction, some of it can be understood.