Not used

Carpet stained in bedroom

Location excellent. Service very poor.

The evening receptionist was surly and unhelpful. My daughter was initially told she was too late to request a cot for her 8 month old, then that she could have one but she would have to take it the room and assemble herself, we were happy to do this but her manner was unacceptable. When she requested sheets the receptionist said she was too busy and had phones to answer - they were not noticeably ringing. The restaurant, bar and lounge were closed. When my daughter asked to use the high chair she found under the stairs to give her baby some tea she was first told no, then to do it in the lobby and finally grudgingly allowed to put it in the lounge. On arrival at breakfast I was asked my drink preference and asked for tea - 30 minutes later it had not arrived. I appreciate the hospitality industry has recruitment issues but the hotel should make it clear on the website that full facilities are not available and consider a reduction in rates to reflect this.

nice location

I don’t think I have ever been refused dinner in a hotel I am staying in due to not booking in advance. I would say the waiting staff need to be a little more friendly in their demeanour.

love Carteret and the views from the property are fabulous.

the restaurant service wasn’t fantastic, although the food was very good. had to ask for water and ask for coffee and digestives at the end of the meal. Also trying to get the bill at the end of the evening, we had to wait whilst three waiters talked to the only other couple in the restaurant for 15 mins.

The View from room our

At the time of booking, we should have been told that the in house restaurant and bar are closed on Monday's and Tuesday. For us your staff recomended a small restaurant opposite, which was excellent value

The room doors were very noisy

Not taken at 20 euros per person

Staff were misleading room was extremely noisy

View of the harbor

Little to no parking, the limited parking was taken up by Parisians, I had to park my car about 1 kilometer away and walk to the hotel.

Food was excellent

The staff was very helping, there is no proper car park, so we rent a spot in the garage. We ate at the restaurant, it was very good. The room was big and clean with view on the street.