Ok

Hotel muy limpio persanal muy amable

Convenient check in

Muy bien en general, aunque la fachada es desconcertante porque no parece hotel. Pero está bien ubicado. Aunque le falta un poco de mobiliario (buró) entre las camas. Pero en general bien.

Lot of noise from music close to the hotel

Agradable

Service is good. Reasonable stuff. Good place and clean hotel.

We booked weeks in advance and after a long and hot trip to the hotel from Mexico City, all we wanted to do was check-in and relax. Unfortunately, that was not the case. When we arrived, the people at the front desk did not find out reservation and they were not very polite nor kind regarding a situation, which was not our fault. After a while, they found the reservation and we were able to check-in. The service really depends on the person at the front desk when you seek help. A couple of the staff were very friendly and kind, while others acted as if they were doing you a service by just talking to you. Despite the hit or miss service, we really liked our room as it was clean, spacious and the bed was very comfortable. A downfall is that the WiFi did not reach our room and if we wanted to use it, we had to stand by the door. If the service was improved, we would be able to give a higher rating but the attitude with which we were greeted by most of the front desk people negatively impacted our stay.