Knee maintenance

It was not very clean. The bed was a Queen size bed not a king. The air conditioning unit in the room was broken like parts broken. Looked like someone kicked it a few time it was lopsided. It worked to a certain degree. The sink/faucet in bathroom was so rusty that when you turn water on it came out the back and on the the counter. It smells like cigarette smoke in non-smoking room. I asked for them to switch my room and the manger told me that all the rooms were same. He did switch the room but they mad us check out and come back at check in time so we had to drive around find things to do for 4 hours. It was awful and i would never recommend this place to anyone. Weekend ruined. This is not a 3-star hotel. More like a negative 2-star motel. Horrible. I did not take any photo i forgot because i was very angry. Lol

Air conditioner did not work. Room was too warm and stuffy. No hair dryer in slot but I guess that made sense since the plug didn’t work. They seemed to be in the process of maintenance. The door was freshly painted and there was an c unit outside, probably being repaired.

Everything. Thanks.

Ac not working the best

There was cigarette burns in the comforter and the room smelled. There was a crazy lady running around the property with a bat.

Camera's coving head to toe even in the bathroom so I'd say stray away!!!

I had to pay an additional $50 once I arrived to check in ! For what I don’t understand! The room had no deadbolt lock so we used chairs to make sure the door stayed locked!

Check out was at 11am. It took 30 minutes to check out because there was one person working and before anyone could check out, they went and inspected the rooms. I had a meeting at 11:30 5 minutes away from the hotel and I was late to this appointment because I was not able to check out in time. They charged a $50.00 deposit after I pre-paid through Expedia and in order to get my deposit back I had to wait for them to inspect each room. The staff was very rude.

The guy give us the wrong room number. And unsafe environment.

Very dirty in direpair bad area make shift repairs unsafe asking for trouble. Home.less in driveway. Poor lighting broken down car at end of driveway. Door apperas fo habroken into. Security latch btoken. Luggage rach ready to fall off wall. Horrible property.shameful property.check in behind bullett proof glass.not condusive to generating trust.i did not feel safe at all showed me to anaother room. It was worse.i refused to stay in such a plce under cupboards were bugs. I demand my money back.

Overpriced for the property condition & quality

this was by far the worst hotel I've ever stayed in and all my years of using Orbitz. The room was filthy. Definitely old the tub had rusting and gunk all over. It would not recommend in fact I would like my money back.

We showed up between 12-1 and told me I could pay an early check in fee or wait till 3 so I waited cause they also charge 2.5 a day for room cleaning and a 50 dollar deposit witch I did not know about

Nothing

Checked in to additional charges that made no sense and couldn't be explained, the room is a different story, the toilette barely flushed, the tub already had a dirt ring in it...very disappointing and not wirth the money they charge.

Having to pay an additional $50 deposit.

They appear to be slowly rebuilding an older property. Our room was clean but much of it was old and in need of renewal.

You can tell it is an older property. I have stayed at three other americas best from mo to la. All had coffee makers in the room. When I called the front desk, he said he would bring one up. Nothing ever showed up. Disappointing. If this would have been my first one, I would have booked at anymore

We checked in and the front desk clerk assigned us a room that was already occupied. We walk into a room with people already in it. This was a very dangerous mistake. Luckily the people who were in the room were very understanding. Also, the tv did not work. The clerk told us that she would come to look at it but she never showed up. In addition, the place is a dump. This was a horrible experience. Unfortunately the booking was non-refundable so we had to stay the night. I would appreciate a full refund for this stay and I would suggest that this motel be removed from your search engine. So no one else has to experience the poor service that we received. Thank you.

Conditions were very poor.

There were cigarette burn holes in all bedding. Dead.bugs all in room. Stair well had old mattresses all over drink.cups.all.around.atair well and homeless and street walkers in parking lot. Not a place for family to.stau. We stayed not even a..hour and left.

The only thing I liked about this place was the girl at the front desk she was a sweetheart other than that this place should be condemned by the health department the door didn't close proper bathroom door was hanging off at the hinges floor was dirty sticky nasty this was the worst experience I have ever had at a motel the only thing this motels got going good for him is the girl that was working the front desk she was a sweetheart

Inexpensive hotel. Hole in bathroom door, shower head sprayed all over. Got back from late game and there were 4 males standing on the deck with music blaring. For a woman this was very uncomfortable.

Pictures on the website gave false information. Pictures showed a real clean room, which really wasn’t bad as far as clean. But definitely needs some TLC inside and out. Probably would not stay there again unless I was desperate.

Needs newer fridges. Fridge leaked. Other than that it was ok.

They charge you an extra fee to check in early even though the room is ready.

They gave someone else our room and walked in on us getting ready. Next morning called super early and wanted to argue about my card not going through. Made us check out early because they were super rude and disturbing. Could not just have a conversation with them as they didn’t care and only wanted to argue the whole time. Worst place ive ever stayed at.

Access to the property is difficult. The room was rather small, including the tiny bathroom. The staff was not very friendly. Most disappointing was the free breakfast...toast or waffles and juice or coffee. Too little options for most people.

This is one of those times when a deal is not a deal. Trash in bags in the hallways. The clerk required a $50 deposit. I have never given a deposit when checking into a hotel. I know what to expect for $65.

My mother was bit by some insect, possibly a bed bug or maybe a tick. Was hard to tell which it was. Staff did not care that bug was in bed and was bitten through out the night.

First off, they charged us a $50 deposit that we were not aware of. Next, the TV in the room did not work properly nor could you hear it and had the volume turned all the way up. The first night we were there the smoke alarm beeped all night long, the next day the guy did come and fix it. The refrigerator in their room the freezer part was iced over like it needed to be thawed years ago. The breakfast was simply waffles or waffles. And there was one table to sit down at. I was just visiting the area so I did not know that it was a bad area so I would never stay there again. The room was just okay, we had a non-smoking room but the comforter had a hole in it from a cigarette burn and the carpet was stained up. The plugins needed to be fixed, I guess you could say it served its purpose have a place to sleep while we were in town but the beds were hard.