Alles war hervorragend. Zimmer ohne Aufpreis upgrad. Ausstattung und Sauberkeit höchster Standart. Essen top. Personal sehr zuvorkommend. Eines der besten Hotel wo wir je waren. Wir werden wieder kommen und es jedem weiterempfehlen.

Nichts zu beanstanden. Es war rundum perfekt.

Room 213 is unbelievable

Nothing

Staff, pools & views were fantastic Appeasing me whilst I try & learn italian :)

Meals at dinner were too small considering the prices

Amazing.

The hotel was beautiful, with amazing views across Lake Garda. You really couldn't wish for a better location in terms of the surroundings. But what made the stay extra special for us were the staff. Without question the best service I have received anywhere I have visited. Too often, I have stayed at hotels where the staff are too formal, which creates an uncomfortable atmosphere. Here, the staff are super-professional and efficient, but also relaxed, easy going, and really keen to talk to guests. We got to know some of the staff members over the 4 days we were there, and more than anything, they left the biggest impression. Thank you to all of you for making our stay so exceptional. I hope you are all there when we return again in the future. In terms of facilities, the hotel has covered everything. Decent gym, great spa and relaxation area, 2 excellent pools and a nice bar area with a terrace that looks out over the lake. Wow! The rooms are really lovely, ultra-clean, modern and very comfortable. We made good use of the electric bicycle hire and spent a lot of time exploring the area. Torri Del Benaco isn't far away. It's a fun, downhill bike ride, or a walk, which didn't take us long. The hotel can arrange taxis etc if needed, but we chose to find our own way. We visited a few of the local towns and villages in the area and we found Torri to be the nicest. It was slightly quieter than the other places we visited, and with lots of great restaurants and cafes. Everywhere was incredibly clean and well-kept, which we are not used to living in the UK! We ate in the hotel's restaurant on the first night, and although the food was excellent, there wasn't very much of it. We left feeling quite hungry. As the main target market is likely to be Italian, German and British, it is worth knowing that all 3 of these nations love their food! Tiny portions might look pretty on the plate, but they aren't very satisfying to eat.

The only slightly negative feedback would be regarding the food portion sizes in the restaurant, which were very small. However, as the hotel is brand new, things like this will be very easy to iron out quickly. Otherwise, there was nothing we didn't like about the hotel. It's a wonderful place to visit and spend a few days, and we will look forward to returning one day in the future.