JW Marriott Kuala Lumpur

JW Marriott Kuala Lumpur Hotel in Kuala Lumpur City

About this hotel

Nestled in Kuala Lumpur City, this lovely hotel for $37 per night is a great choice for your next trip. Located along Bintang Walk in the Golden Triangle, JW Marriott Kuala Lumpur offers accommodations within the hustle and bustle of Kuala Lumpur's city centre.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Kuala Lumpur City

Nearby attractions

National Stadium Bukit Jalil

6.60 miles

JW Marriott Kuala Lumpur

4.3

Excellent(4,126 Reviews)

Hotel in Kuala Lumpur City

5-Star Hotel

Reasons to book

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this hotel

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Kuala Lumpur City

Nearby attractions

National Stadium Bukit Jalil

6.60 miles

Reviews

4.3/5.0

Excellent(4,126 Reviews)

100% verified reviews

6.0

May 2024

Good location

No comment

No comments

10.0

Apr 2024

enjoy the stay. thanks!

great location, friendly staffs, clean room, perfect bathroom!

pillow

10.0

Apr 2024

Will return

Location and room space

Nothing

10.0

Apr 2024

Hotel is in a superb location .

Superb location . Easy access to all the shopping malls. Very clean hotel . Very comfortable bed and pillows. Breakfast is excellent. We will be definitely stay in JW marriot for our next visit in Malaysia.

8.0

Apr 2024

حلوه

الموقع ممتاز جدا

القنوات التلفزيونيه قليله جدا جدا

9.0

Apr 2024

مكان ممتاز يستحق الزيارة

الموقع ممتاز في شارع العرب و بجانب جميع الخدمات و مقابل لمول بافيلون الفندق فخم و مرافقه ممتازة النادي الرياضي به كل المستلزمات المهمة و مفتوح على مدار ال 24 ساعة سعة الغرفة النظافة ممتازة الأسرة مريحة التكييف ممتاز النت جيد الحمام به شطاف يدوي و هو أمر بالغ الأهمية طاقم الفندق متعاون

إجراءات الدخول أخذت وقت طويل و طلبو وديعة 600 رينجيت ماليزي

8.0

Apr 2024

Excellent and well worth every penny of it although expensive.

Location - Right at the heart of Bukit Bintang and shopping heaven. Centrally located and transportation to any part of KL is a breeze. Room - Spacious and luxurious. All amenities were provided. Room service is good and top notch.

Room - On last night before checking out on the very next day, discovered Room 1712 had a leak just outside of the bathroom (i.e. Along the walkway, just in front of the mirror). Already informed the hotel personnel to look into it!

3.0

Apr 2024

Horrible experience. Save your money.

Location, room is clean. That’s it.

Service was absolutely appalling, especially given the brand that this hotel carries. Checked in at 2.30pm, understandably the room was not ready, so the check in officer said that she would call when the room is ready. It’s 4pm++, and no call was received. My bags are all with the concierge and I’m chasing for time to perform Zuhur prayers (which I thought I could do at the room). When I went to the counter to ask if the room was ready, they suddenly prepared the keys. When asked why I wasn’t contacted if the room was ready, the response was “perhaps you gave an inactive number”. Seriously? What an elementary excuse. When asked if my bags would be in the room, officer said yes but that was not the case. Bags came maybe 45 minutes after room key was given. Best part is yet to come. Next day, family and I went shopping at Pavilion and when we returned around afternoon, our room cards were deactivated ! Had to leave my poor mother in front of the hotel room while I get it sorted out. When asked why the room keys were deactivated, the response was “oh maybe you placed it near to your phone and the card demagnetised”. Sounds like an answer curated from ChatGPT. FYI, none of the cards were placed next to the phone. Last day when checking out, I was asked how was my stay. I explained my frustration as above. The officer was apologetic, and to compensate me, they waived my RM 10 flat fee parking ticket. Amazing, RM 10 ?! What a slap across the face. All in all, super disappointed with the service. Save your money and go Hyatt instead if you’re looking for a premium experience. But if you’re okay with subpar service, it’s a good hotel only due to the location.

9.0

Apr 2024

Great stay,

We booked a king room at the Marriot KL, but before we left for KL l had received call to say that there was no availability for this type of room and that if l would agree l could stay at their sister hotel the Ritz Carlton and they would throw in breakfast, l agreed, and could not have been any happier

nothing

10.0

Apr 2024

Хорошее месторасположение

Отличное место расположение! Хорошие номера! Вкусный, разнообразный завтрак!

7.0

Mar 2024

Pleasant except for the above comments and the rooms were on low floor.

Location of the hotel. The room is well lit and spacious. Aircon makes you feel like you are in a winter.

Towel is not clean. Standard of Toothbrush and toothpaste unbelievably appears like 3 star hotel. The coffee capsule appears to be dated. the iron is dated and not functional. the water kettle is dated and leaks/spills when pouring. The phone does not seem to be working. The TV (Samsung) remote control is too complicated to use.

10.0

Mar 2024

my stay at JW Marriott Hotel Kuala Lumpur exceeded my expectations.

The hotel’s downtown location allowed me to explore nearby shopping center, enjoy dinner, and have foods and drinks—all within walking distance. The service was top-notch, as always.

Smokers smoking outside the hotel’s main entrance.

4.0

Mar 2024

Some facility improvements needed, but staff' customer service is excellent..

The staffs were very professional and really helpful in fulfilling customer needs.

The room facilities can be better i.e bath tub is quite small, pillows are not comfortable to sleep, the food choice at shook need to be further improved.

10.0

Mar 2024

Perfect stay

Walking distance to pavilion.. many eateries around hotel.. city view from room.. breakfast was good in shook..had a good swim in the pool..

Since located in city centre, traffic if bad.. advisable to take grab from hotel as its hard to get parking outside..

10.0

Mar 2024

Was perfect

Very satisfactory

Nothing

9.0

Mar 2024

يستحق التجربة

الموقع ممتاز معاملة ممتازه سرعة بالاستجابة لطلب عدم التاخير في مل شي امان الموضفين نسيت فلوسي بالبنطلون وكان مبلغ كبير فقدت لفلوس بعد ثلاث ساعات تقريبا اتصلت الرسبشن شرحت الوضع بسرعه توجهوا للمصبغة وعطوني فلوسي علا حطتها ويتاسفون وانا الغلطان

مرافقة اتسكر بسرعه

9.0

Mar 2024

Great location and high standard facilities

Great location and facilities at a high standard

Check-in was slow. At First got me worried as they could not find my reservation.

5.0

Feb 2024

I had better.

Had better in 4 star hotels

Room was small over priced My laundry they ripped my shirt and made it look old.

8.0

Jan 2024

Номера и так стоят хороших денег - не нужно доп сборы, либо предупреждайте за ранее. Также стоит упомянуть о месте распо

Качество номера

Стоимость - необоснованные 16% сверх к стоимости номера. На ресепшен даже не сказали время завтрака (при заселении) + включили непонятно за что 16% стоимости к номеру. Постоянные пробки возле отеля - если хочешь взять такси, то либо обойди отель вокруг, либо ищи в пробке машину, а потом минут 20-40 пробуй на ней выехать за пределы этой улицы.

9.0

Jan 2024

Great location

Great location in KLCC if you're there for shopping. Walking distance from multiple shopping malls and events.

Noisy neighbors at night, both from the hallway and the connecting room. The doors could do with better noise insulation

10.0

Jan 2024

Would definitely go back

Everything

Nothing

8.0

Jan 2024

Lovely place will defenitely revisit

Location and breakfast was very good

Beds and pillow are not very comfortable

9.0

Dec 2023

Would stay again.

Located centrally and convenience at your doorstep. Facilities were clean and room was very worth the price.

Check in took a little long and there are pretty long queues at breakfast.

10.0

Dec 2023

At the end of a long and tiring day, it’s like coming home at JW Marriot.

The hotel is close to all the malls, restaurants, clubs ideal location. Staff were very helpful, thank you to Hasib for welcoming us and being patient with our arrival. Cleaner folded our clothes as well as the usual room servicing cleaning while we were out, thank you. Will be back again in no time ⭐️

Traffic when going/leaving bukit bintang, grab may take a while depending on time

5.0

Dec 2023

So so hotel.

location. swimming pool.

Out of order Minibar refrigerator. No business center. Over-crowded entrance.

10.0

Dec 2023

Good stay ever

Everything is good

Nothing

8.0

Dec 2023

But I still choose Marriott again because it’s very convenient

Location

Heavy traffic

10.0

Dec 2023

Pleasant

Hotel staff was very nice ,accommodating and respectful especially munir his exceptional

Needed Netflix or app on TV for that price at least

8.0

Dec 2023

Spacious room

The bed was comfortable, and the room was spacious. 2 large bottles of water were given every day. Lots variety for breakfast. Location right in front of the Pavilion mall

There is no window with natural light

1.0

Dec 2023

10.0

Dec 2023

Excellent location and value for money

Everything

10.0

Dec 2023

“The best hotel for businessmen.”

“What I loved most about the hotel was the excellent respect from the staff, cleanliness, and the fantastic reception. They also provided great service for anything you inquire about.”

nothing

10.0

Nov 2023

Excellent

Location

Traffic Jam

8.0

Nov 2023

super goed hotel

Locatie is uitstekend. Personeel zeer vriendelijk en behulpzaam. Portier Balram is een absolute topper!!

Het zwembad met poolbar was ok, maar het kan beter.

10.0

Nov 2023

Perfect stay!

I love everything about my stay. Our dinner and breakfast was awesome. The room also is fully equipped with necessities. Definitely gonna repeat my stay :)

8.0

Nov 2023

It was ok

Nice room and bed

Check in experience was a bit of a bun fight, breakfast was also similar

9.0

Oct 2023

Bon séjour et conciergerie au top

Le lounge

Absence de places assisses au niveau de la réception Pas de salon

8.0

Oct 2023

Location can’t be beat. But their customer service agents need to step up.

The breakfast selection itself was good but the place was very dark.

The customer service agents had very poor communication skills. When I checked into my room I realized I didn’t have a dressing table stool like my daughter did in the connecting room so I requested for one to be sent. It took at least 5 phone calls back and forth for them to understand what I wanted. But then they sent an additional office chair for the bedroom instead! Another 5 or 6 phone calls back and forth until I almost gave up and asked to speak to the manager. In the end, the next day, I got my dressing table chair. It was not a good start to our stay.

FAQs

How much does this hotel cost compared to others in Kuala Lumpur City?

The average price for a rental in Kuala Lumpur City is $59 per night. This rental is $22 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at JW Marriott Kuala Lumpur. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at JW Marriott Kuala Lumpur. Enjoy the water!

Is JW Marriott Kuala Lumpur pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at JW Marriott Kuala Lumpur?

We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.

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4.1

Excellent(117 Reviews)

JW Marriott Kuala Lumpur

About this hotel

Amenities

Map of Kuala Lumpur City

Nearby attractions

JW Marriott Kuala Lumpur

Hotel in Kuala Lumpur City

Reasons to book

About this hotel

Amenities

Map of Kuala Lumpur City

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Kuala Lumpur City?

Is parking included with this hotel?

Is there a pool at this hotel?

Is JW Marriott Kuala Lumpur pet friendly?

What amenities are available at JW Marriott Kuala Lumpur?

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