Unit number of the townhouse was not shared before checkin. My international guests were waiting on the road for half an hour until the owner responded. AC didnt cool the upper floor and master bedroom was very hot. There were very little basic toiletries in each washroom. Lastly, on the first day it was very very hard to get a response from the owner. I tried calling them like 10 times. We also tried calling VRBO for support and I spent 2hrs in total waiting and my call with an agent dropped 3 times after which I gave up. We had a wedding in the house and i had to waste my precious time to get in touch with the owner and VRBO with no luck. Me and my guests were not happy with the whole experience. VRBO support sucks.

Unit number of the townhouse was not shared before checkin. My international guests were waiting on the road for half an hour until the owner responded. AC didnt cool the upper floor and master bedroom was very hot. There were very little basic toiletries in each washroom. Lastly, on the first day it was very very hard to get a response from the owner. I tried calling them like 10 times. We also tried calling VRBO for support and I spent 2hrs in total waiting and my call with an agent dropped 3 times after which I gave up. We had a wedding in the house and i had to waste my precious time to get in touch with the owner and VRBO with no luck. Me and my guests were not happy with the whole experience. VRBO support sucks.

Very dusty, verg stained carpeting, garage smells horrifying, no shower curtain in one washroom, cheap, minimum soap, towels, bed sheets. one bedroom door was broken, ran out of toilet paper rolls. Host was hard to communicate with but seemingly tried their best. lots of mould in shower, basement toilet is slanted to one side. lots and lots of stairs! this is a 4 bedroom place, the 5th bed does not exist unless you get creative. sheets were stained with a lollipop and a white substance. would not stay here again, has made me re think ever booking through a home rental app again.

The stay was very comfortable and in a prime location. Had everything we needed and the communication with the owner was good and prompt. Would stay here again in the future.