Clean & comfortable. Lovely modern bathroom. Convenient location a reasonable walk from West Jesmond Metro station. Liked that it was keypad entry (although we did meet a member of staff on the premises)

Nothing! We needed accommodation, you provided what we needed. Perfectly adequate for us.

Ease of checking in once I understood the instructions. Email with instructions was quite long so hard to find the relevant information. Location for GNR was good Quiet location

The bedroom door was very stiff to open - door catches on the carpet and would be very difficult to open in a fire. The floors are very thin so could hear people moving above. I was next to the stairs and the door from stairs to the rooms banged very loudly. Lack of car parking

Booking. Com did not give any code to get in luckily Michael who works there let us in and sorted out all and made are stay very welcome thank you very much to Michael not booking.com

The room was clean, the bathroom very clean and modern .It was nice and warm.It was ketell for making coffee or tea too.