Excellent flat for 2 of us. (not for 3, which we had booked for)Great facilities. Great location.

Bad customer service when bedding and towel not left for our daughter. The management company could not arrange anything on our 1st night. Next day, a towel was left, but no bedding for her. Slow response to Whatsapps . No teatowel, very little toilet paper. Directions to the flat were poor. They need to state the shop it is next to, on the street.

Great place, no hassle

Nothing. Dear Sir’s or Madam’s I already sent Booking.com a similar complaint I spent 2+ hours during a very cold wet evening trying to locate and access the property. The address given is rubbish. I called and text the owner 6 or 7 times requesting help to find and access. Left voicemail each time. Owner never answered or called back. I knocked on 4 doors and no one could help me. Freezing cold I had to leave and get a hotel nearby. I am fuming. Regards, Ian

Nothing.