The fact it had a microwave and fridge

I didn't get the room I booked, it seemed a requirement for staff to slam shut every door as they passed through. So, as I worked nights I had virtually no sleep, wasted of time pulling the curtains not blackout. ,I was there four 5 days with no room service at all bins not emptied

Location and cleanliness, newly refurbished room Kettle and microwave tea coffee and milk in room Staff friendly and welcoming

No security chain on door inside room, bedside lamp would be handy

Clean, comfortable, quiet. Easy walk to city centre. Spacious room. Comfy bed. Excellent value for the price.

Trivial things....no bedside lamp, hot water took a while to run through.

Nice to have a fridge, microwave and sink in the room. Good value for money. Accommodating with early parking and you can leave your car there until 10pm the day you check out

Cobwebs Creaky bed

Good location. Free car park which you can use the day after your stay.

Room smelt damp, mattress really hard, Mildew in shower. Asked for bath and received reply saying I would but room only had shower. Doors bang really loudly.