Hampton Inn & Suites Chicago/Saint Charles
About this hotel
Situated in the charming Fox River Valley in the western suburbs of Chicago, this hotel in Saint Charles, Illinois offers comfortable guestrooms near a variety of area attractions.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Wheelchair accessible
Gym / Fitness Center
Map of Saint Charles, IL
Hotel in Saint Charles, IL
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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Reviews
4.2/5.0
Excellent(155 Reviews)
100% verified reviews
10.0
Friendly and helpfull staff and manager, very clean rooms, great breakfast.
10.0
Our flight was delayed 3 hrs. Once we landed in midway our rental car took over 2 hrs to get. Contacted Hampton inn regarding all the delays. They were very accommodating and assured me that they would make our few hours a great experience. The front desk customer service lady at 230am was very friendly and helpful. She’ had great customer service! Thank you Hampton inn for the few hours that made us feel at home!
I wish i had a longer stay.
3.0
Location clean
Breakfast was the worst I have ever had at a Hampton inn. Fresh fruit was all I could eat and it was brown bananas and soft apples. Egg product - not real eggs-potato’s fried in oil and meat product. Oatmeal was undercooked mushy water. Please bring this up to a decent Standard. And that some people are in need of a healthy food option.
10.0
The staff were super friendly and very helpful. We especially loved Leo who was very helpful and took us to a couple of places in the hotel van.
Everything was within walking distance and having a laundry on the premises was super helpful as well.
The coffee and hot water were often cold so I had to take my cup and heat it in the microwave in my room.
9.0
Clean rooms and friendly staff.
9.0
I liked everything, the service was just amazing, the facilities were wonderful and the breakfast was just the best I had in a hotel for so long.
One day the WiFi got disconnected, but the very next day it was working.
10.0
like It
nope everything is perfect
8.0
Location, the amenities, accessibilities, staff were friendly and accommodating.
Room cleaning was only done once within the 5 days of stay. I was scared that the room would smell of food. We tried our best to clean up after eating but some crumbs or grains would remain after picking up. If I was provided with a broom and a dustpan, I would feel better.
9.0
Very comfortable hotel. Staff was extremely pleasant. Shuttle to wedding venue was a great benefit.
9.0
Excellent staff! Very comfortable beds!
The room was a bit small in width, distance from beds to TV stand.
10.0
Location was excellent
7.0
I liked how clean it was and the customer service was amazing. The breakfast was good too.
I didn't like that this location had beds that were not comfortable. Your other locations have outstanding mattresses and this one was super firm. I also didn't like that this location did not have a jacuzzi.
1.0
Nothing
I called 3 times before our arrival date asking if my husband could park his transfer truck and trailer there. If there would be enough room. 3 times I was told yes, in the back of the building. The night before we were supposed to arrive my husband called again making absolutely sure and was told no. There was not enough room. So we had to hurry and find somewhere to stay. We were really disappointed and upset that 3 times we were told there was parking for his truck and trailer then the night before we were to arrive, were told there wasn't.
8.0
pillows and bathroom
nothing
5.0
The staff was very friendly and nice
as soon as I walked into our room, I knew that this was a pet friendly rooms. We were not notified that and I have allergies. I couldn’t breathe all night.
9.0
Close to the venue
My room was a long way from one end or the other.
9.0
It was great.
Need to provide sugar free sugar for diabetics, please, please, please.
Wi-Fi connection was a pain in the you know what.
We were in room 330. Could never connect my IPad or husbands IPad to the “free” Wi-Fi. Could not connect my phone even with multiple tries. Called the front desk, the clerk told me to do just what I had tried. Went to the front desk. The clerk tried 5 or 6 different times and could not get it to connect. He finally put in the hotel’s connection and password and my phone connected. Every time I left the hotel and came back, I had to put in my last name and room number again. Why do you make it so difficult. I doubt other people have had as much trouble as me or your staff would know about the problem. Was very frustrating.
8.0
My room was very comfortable and clean. Very fast check in which I love. Good if basic breakfast. Friendly people. Easy parking.
Refrigerator was VERY noisy. I had to move a cabinet and unplug it.
8.0
the lobby and shared spaces are nice
very small tub/shower
10.0
it was convenient for our shopping trip, clean, comfortable, & had a nice breakfast.
9.0
I did not have the breakfast - location was great- place was very clean - very nice - quiet
only complaint is I could not get on the wi-fi
3.0
The refrigerator made a knocking sound all night. I told the girl at the desk, she said she would tell the maintenance man. we didn’t sleep well. the room was dusty. I would expect better for a $400 room
9.0
conveniently located and clean
7.0
Nice location
Asked front desk to turn the blaring music out in the courtyard (outside) where no one was sitting. They said no.
8.0
pool
FAQs
How much does this hotel cost compared to others in Saint Charles?
The average price for a rental in Saint Charles is $199 per night. This rental is $101 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hampton Inn & Suites Chicago/Saint Charles. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hampton Inn & Suites Chicago/Saint Charles. Enjoy the water!
Is Hampton Inn & Suites Chicago/Saint Charles pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hampton Inn & Suites Chicago/Saint Charles?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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