Hilton Kansas City Country Club Plaza
About this hotel
Nestled in West Plaza, this charming hotel for $149 per night is a fantastic option for your next break. Located on Country Club Plaza and 10 minutes’ drive from the centre of Kansas City, Missouri, this hotel features both indoor and outdoor pools. Free Wi-Fi is available in all areas.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Map of West Plaza, MO
Reviews
3.9/5.0
Good(617 Reviews)
100% verified reviews8.0
The hotel itself is very nice, clean rooms, spacious rooms, easy access to the parking garage, over all pleasurable experience.
The customer service was extremely off putting on arrival. I would get attitude and rude short abrupt answers for simple nicely asked questions. They would give short answers with no explanation. Followed by awkward silence as i try to figure out why they are being rude. I work in customer service every day. I would get fired for talking to customers the way they spoke to me. 2 separate conversations both equally rude and off putting. We avoided the staff after that.
1.0
Pésimo desayuno y caro
El servicio
10.0
Que cobran el parqueo por noche ($26) debería tener derecho a un parking con la reserva de una habitación
1.0
Bed was comfy, I liked when u walked in the room, the tv had a personalized welcoming message.
For the price, I couldn’t believe how dirty the bathroom floor was.
The biggest thing I was very dissatisfied about was the breakfast, It cost me $50 and only thing available was potatoes, oatmeal, yogurt and fruit. No eggs no biscuits and gravy. Not even good coffee. The absolute worst breakfast, at the most expensive price.
10.0
Localização, tamanho do quarto e funcionários da recepção
A limpeza demorava e as vezes não ia
9.0
Love the remodeled room
Our bathroom door was broken
1.0
Location, Never got a chance to venture out since we were having issues with our room.
Our room was freezing cold upon arrival, we adjusted the heat to knock the chill out and it never warmed up, i contacted guest services they sent maintenance and they said the boiler light was out, we was informed to wait 15 mins and it would warm up and never did. We was moved Rooms and had the same issue, contacted guest services with same issue, was told the pilot light was out again.. we was in the cold with our children for 3 hours with NO heat!! Piled up with blankets to keep warm.
7.0
Clean & great location . Bed was very comfortable.
No hair dryer, toilet broke( would not flush), no bag for dry cleaning/ laundry,
8.0
Beautiful hotel and friendly staff. Loved the indoor/outdoor pool.
Needs some updates. Charging for parking and bottled water in the room.
8.0
Beautiful room which was spotlessly clean, the bed was super comfy & the air conditioning was great in the heat! Simone in the bar was very friendly & helpful
Pool was great but parasol umbrellas works have been great given the heat.
7.0
Nice room
Having to ask for towels multiple times a days
10.0
Suite with frig, couch, 2 tvs
Lovely shower
Workout room
N/A
10.0
The hotel location and cleanliness exceeded my expectations. The valet was exceptional and very easy to use. The check-in experience was quick and easy. I have absolutely no complaints!
6.0
The hotel was nice. The pool was great.
The air conditioning was broke. It was very hot that day and without airflow in the room it was extremely uncomfortable. Staff was told but nothing was done to accommodate us.
8.0
Came to KC for a few days with my spouse and 2 year old. We really enjoyed the big pool (outdoor and indoor) and even had it to ourselves one day. Breakfast buffet had lots of options that we all enjoyed - a variety of hot and cold/sweet and savory. Staff was friendly and attentive when we needed more towels or needed to empty our trash. Parking is in their own parking garage attached to the hotel. Bed was comfortable and room felt spacious (king studio suite). The location is close to the Crown Center and lots of walkable shopping (mostly clothing stores) nearby.
We booked and paid for a 1 bedroom king suite (with a separate room) but when we arrived, we were told this room type was sold out. This was a bummer as we very specifically planned this room type because of our two year old. They were professional about it and comped our parking, but it was kind of a let down because we wanted the extra space.
8.0
Room and view were great
Bathroom is a little small
7.0
The refreshing water in the lobby. Staff and valet were friendly and helpful.
The rooms could have been a little bigger and spacious. Felt a little crunch. But, the rooms were clean.
10.0
We had a great stay
They parking situation could have been better
8.0
I did like that it was fresh and remodeled,
The pictures online showed that there are doors that divide the 2 rooms. The actual room has no door, only a TV separates the 2 rooms. My teenage son had the pull out couch and me and my husband had the bed. We made it work but limited us quite a bit. The valet at night should wear a uniform
10.0
The room and most of the staff was excellent
The only issue I we had was with the hotel bar restaurant seater who acted like my fiancee and I want good enough to be there. He did not treat us as he did any body else very rude short and his demeanor towards us was uncalled for however the man working the bar made up for it and was very pleasant
10.0
The staff was awesome and the atmosphere was great
N/a
10.0
Looooved my room! It was big and gorgeous. I also really enjoyed the hotel bar — great bartender — and pool.
Hotel is near lots of good food, including amazing BBQ!
8.0
staff were friendly and helpful. Location is close to restaurants and shopping. Easy to get to stadiums and World of Fun.
Toilet overflowed, need I say more? breakfast was so so.
8.0
The hotel was nice and clean
The room said it would be door but it wasn't so I didn't like that part
9.0
Love the new renovations
The new shower was HORRIBLE! Slow, weak water flow!!
Get that fixed and I’ll be back!
3.0
Room was relentlessly cold despite all my efforts in fiddling with the thermostat; in-room breakfast was over an hour late; was noisy construction going on just below before 9 am; sink cold water tap was sometimes very hot (!?). . . Stayed there for some serious peace and quiet, got neither.
9.0
The room was in a wonderful location We could not hear the street. Dumpsters tainted the view from the window as the renovation was underway. But a nice view of the hilltop apartments.
There was very little space in the front of the hotel entrance was very tight. It was hard to get by if there were more than two or three cars. While having a small space encourages you to use the valet, it was difficult to pick up guests waiting at the door because it was not enough space to just drive through.
8.0
Cleanliness, room was quiet and relaxing, front desk staff friendly, like option of pools-indoor and outdoor, pet friendly is a BIG plus, bed duvets and pillows were nice
Nowhere to walk my dog, No menu available for restaurant or room service, garage area a bit unsightly, the mattress was a but uncomfortable maybe needs replaced( but bed linens were nice) no exhaust fan in bathroom
8.0
Good room service. Quiet. Nice pool.
No free parking. Valet parking and parking yourself are the same price. No view on 3rd floor. Had to pay $20 for a 10 year olds breakfast.
FAQs
How much does this hotel cost compared to others in West Plaza?
The average price for a rental in West Plaza is $365 per night. This rental is $216 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Kansas City Country Club Plaza. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Kansas City Country Club Plaza. Enjoy the water!
Is Hilton Kansas City Country Club Plaza pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hilton Kansas City Country Club Plaza?
We found 9 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and parking.
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