Residence Inn Ontario Airport
About this hotel
Nestled in Ontario, this lovely hotel for $141 per night is a great choice for your next break. Residence Inn Ontario Airport, adjacent to the airport, offers a heated outdoor pool and a hot tub. Its apartment-style suites feature fully equipped kitchens, sofa beds and free Wi-Fi.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Fireplace
Parking
Laundry
Dishwasher
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Ontario, CA
Reviews
3.8/5.0
Good(190 Reviews)
100% verified reviews
7.0
Proximity to convention center can’t be beat. Has EV charging. Was pleasantly surprised because some of the recent reviews have been quite poor but I enjoyed my stay. Decently clean, lots of space, friendly staff, and good continental breakfast.
Could be a little bit cleaner. Not noticeably dirty just didn’t feel that clean. And since it’s on the older side, I could hear the people upstairs walking around. One out of the two EV stations down.
10.0
Location was great as was staff
Sketchy people in the area
1.0
Nothing, horrible staff. We were robbed and the staff didn’t help at all. Apparently they don’t even have security cameras
If I could give this place 0 stars I would. My friends and I stayed here for the new year weekend for a rave and we stayed here because it was right next to the shuttle stop that the festival offered. After the first night, we came back around 4 am and realized all our luggage, wallets and car keys were gone. We had been robbed. We immediately went to the front office and the lady didn’t even seem surprised. We contacted the authorities and afterwards went back to the front office to ask for their manager information and see if we could access their footage. Apparently they have NO SECURITY CAMERAS on campus. Like what?! The lady at the front told me this isn’t the first incident. Then after finishing his report, the cop told us that this has been his 3 rd call to this hotel for the same issue. We decided to check out after the first night and the security that started his shift told us that they have been trying to fight management about adding security since this has been happening a lot. From social media, we found out we weren’t the only ones this happened to that night at this very hotel. Stay far away!
6.0
Honestly it’s under staffed unfortunately one person working the breakfast couldn’t keep up
The bathroom sink was not running smoothly
4.0
Boring. Not what it could be. The same stuff.
The TV in the living room didn't have a remote. Had to call for help with that. The toilet in the main bedroom wasn't bolted down to the floor. The toilet in the upstairs restroom was clogged up from the beginning of our stay. The sofa bed that my son sleep on had springs popping out of the mattress. And there was stains on the mattress. When my daughter asked for more towels the receptionist was really rude. This place needs to be inspected. Also the spa was closed.
8.0
All the staff we interacted with were very nice and pleasant.
I was sad the jacuzzi was under repair
But the pool was nice. The breakfast buffet was good but way too crowed so i ate there only once. We were going to the convention center for a venue so the location was perfect…. Right across the steet!
The property is abit dated so the front door was sometimes difficult to open and the plumbing fixtures were also worn and had snall issues but overall a great stay for us… the battery in the smoke akarm started beeping to indicate a liw battery and maintence had it replaced in a matter of minutes after i reported it.
4.0
I had a nice TV
Many missing kitchen components. I had to buy some kitchen items cause the front desk said they could not replace anything. Missing lids, spoons forks, can opener etc.
Could rarely get hold of the front desk.
Noisy upstairs. I think they were running back and forth on the floor at 4am for about an hour.
The chair to the business desk was broken and so had to sit very low. Will avoid that place again.
3.0
staff wasn't friendly, complained about missing items in my room and they were never replaced when they said they would be and lastly they billed me ontop of what booking.com did, so was charged twice on the same reservation - wouldn't come back or recommend.
everything
7.0
The rooms
The amount of cars parked in the parking lot without passes on the windshields
6.0
close to Ontario convention Center 👍
cleaning fee charged but no one clean everyday.
7.0
Free hot breakfast , large Penthouse room, full kitchens , staff really nice too. AC unit worked great.
Needs renovations, updates, carpet removed. Carpet was dirty. First room, lamp did not work and room was musty. 2nd room, light over kitchen sink did not work, D/W leaked a lot and kitchen sink as well. Ceiling fan filthy :(
5.0
There is two rooms and a pull out sofa
Pool not heated as advertised...Jacuzzi not working
8.0
The TV in the big room didn't work.
3.0
Nice size and layout.
Old, tired room. Sofa-bed cushions had holes. Stools were coming apart. Hair on floor. Rips in curtains. Smelled like cigarettes.
4.0
The room was downstairs
I booked a room for 3 people and we only received 2 towels. When we arrived there was trash on the floor outside our door. And since I booked for 3 one person used the couch bed but there were no blankets left for them. And I was surprised I had to pay for parking on top of the room.
6.0
The facilities were good for a family trip and the price for their penthouse (2-bedroom suite) was a steal.
The inside of the penthouse was not very clean. The furniture was ran down with what seemed to be food spots on it , the penthouse was not ready at check in and the carpets in the penthouse seriously need to be cleaned. Also there are not enough sheets or towels to accommodate the entire hotel.
10.0
Good but could use more space?
Location and decor.
6.0
breakfast
the internet wasn’t working so we couldn’t watch tv. the tv had so many glitches
the closet sliding door was broken so I didn’t want to touch the closet . the jacuzzi was out order. they should let people know that some amenities aren’t available before we make a booking
5.0
I loved the breakfast.
The heat took forever to turn on. I left and came back, and it was still cold.
10.0
Complimentary breakfast was amazing
I feel like they shouldn't charge for parking $17 not cool
10.0
It’s was a great experience…
5.0
Generally good. Previous stays had cantaloupe which was missing this time even though season was same.
Room was far from clean upon arrival. Carpet was not vacuumed recently (dead Miller moths ) and solid surfaces (tile) had brown residue. Had to ask for clean towels several times during our stay.
8.0
it was very nice room
age of furniture
2.0
The size of the room. The kitchen was a plus. The front staff were really nice.
The over up keep and maintenance was not good. Charging for parking is unacceptable.
FAQs
How much does this hotel cost compared to others in Ontario?
The average price for a rental in Ontario is $258 per night. This rental is $117 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Residence Inn Ontario Airport. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Residence Inn Ontario Airport. Enjoy the water!
Is Residence Inn Ontario Airport pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Residence Inn Ontario Airport?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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