Staybridge Suites El Paso Airport, an IHG Hotel
About this hotel
Located in Ciudad Juarez, this lovely hotel for $140 per night is a great option for your next trip. A 10-minute drive from downtown El Paso, Texas, this hotel features an outdoor pool and free Wi-Fi.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Dishwasher
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Ciudad Juarez
Reviews
4.0/5.0
Good(42 Reviews)
100% verified reviews
8.0
The location
They siding gave us the room we reserved
10.0
Our flight arrived early and our room wasn’t ready, but the receptionist upgraded our room to compensate for the wait. I liked the full size bath amenities and equipped kitchen.
3.0
Great View of room 326 lights
The Ac was broken .very hott in the room .
The breakfast was not great choice of meat .
No pancakes
The room wasn't ready when arrived after 8 hr drive took extra 30 minutes
8.0
Location was good. The breakfast was good and they had a huge variety. The room we stayed in was clean.
The front desk told us the pool hours are from 8:00 - 8:00 and we saw some people swimming at around 10:00 pm... it wasn't fair because we had already showered and got ready for bed. If they are going to set hours for the pool, everyone should have to follow them.
10.0
Staff was so friendly.
We loved the spacious room. Breakfast and dinner were fantastic. Free use of laundry room was a huge bonus.
We loved everything
4.0
The executive suite was very large with a good table, couch, chairs, and desk. We could have had seats for 10 people in there and plenty of room for more. I liked the big bottles of shampoo, conditioner and bath gel in the shower (instead of little bottles that run out quickly and fall off the soap shelf). The bed was comfortable. The Breakfast was adequate with both hot and cold foods, about the middle range compared to other places we have stayed.
They had staffing problems. One night we ran out of toilet paper, we called down to the desk and no one answered. We went down, and no one was there. Finally we took some toilet paper from the public bathroom. They say you can call for anything you need, but based on our experience that means only during the day. What if it had been something worse? I can understand if they can't find employees, but shouldn't the manager or the owner fill in the gaps?
They also only clean each floor once a week which is probably due to staffing problems. I was OK with that, but they expect you to bag up your trash and take it down the hall each day. There was even a sign telling us not to put loose trash in the can, but instead to break down boxes and bag it all up. So no cleaning, bag up and haul your own trash according to their rules, and no supplies unless you are there while staff are on duty. My issue is that it felt like I was paying full price while missing services. We stayed at other suite hotels this vacation, also with staffing issues, who handled it much better.
There were several little things that lowered my rating as well. The power plugs at the desk were loose so that my plugs didn't always make a connection. I had to charge stuff at the kitchen counter. The couch needed some pillows to make it more comfortable to sit on. The chair in the bedroom had its seat cushion cover coming off due to a ripped seam. The bedroom had no light tied to its switch by the door. You should have at least one light tied to that switch so people don't have to fumble in the dark looking for a lamp or light switch that works. The same was true in the living room (a switch by the door that did nothing). There were no pots and pans for cooking (So, how useful is a full kitchen if you don't have anything to cook with?) I thought a hotel would have a more reliably functional space, and more in person help and services than an airbnb of a similar price.
9.0
Staff friendly good breakfast and dinner was served
Lots of issues with keys . Not opening room door or outside doors
7.0
Pool was closed
2.0
Hotel was great the reservation was not completed.
I did not get the rooms requested. I asked for 2 queens beds and I got 1 king bed
10.0
Room was exactly as we expected and needed.
N/A
10.0
Did not have breakfast but i loved the quietness and the comfort of feeling away from home..BUT alot better!!
9.0
I liked the room and the view my boyfriend had a great stay
The smell of cigarettes at times was very strong
FAQs
How much does this hotel cost compared to others in Ciudad Juarez?
The average price for a rental in Ciudad Juarez is $135 per night. This rental is $5 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Staybridge Suites El Paso Airport, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Staybridge Suites El Paso Airport, an IHG Hotel. Enjoy the water!
Is Staybridge Suites El Paso Airport, an IHG Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Staybridge Suites El Paso Airport, an IHG Hotel?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
Explore similar vacation rentals in Ciudad Juarez
Explore all rentals in Ciudad JuarezCiudad Juarez travel inspiration
Read our blogGuides
Ski Trip Packing List: What to Bring Skiing or Snowboarding
Trends
VacationRenter Holiday Travel Trends 2023
Featured Rentals
Architectural Vacation Rentals: Experience the Beauty of Unique Properties
Featured Rentals
Sustainable and Eco-Friendly Vacation Rentals Around the World
Featured Rentals
Our Favorite Vacation Rentals With Unique Experiences
Featured Rentals
Amazing Cabin Rentals Across the Globe
Featured Rentals
Have You Ever Wanted to Stay in a Dome Rental? Now You Can
Featured Rentals
Jaw Dropping Treehouse Rentals All Over the World