It was nice people were nice

N/A

Melissa Melissa was very. Very helpful. Rebooking our room. Nice communication trying to help. Room was really clean and spacious really like that

Bathroom faucet. Needs to be fixed.

Nothing

There were cockroaches. Yes, multiple ones in the bathroom. They moved us to another room on the other floor, but that rooms sink was leaking on to towel rack underneath. Moved us again we stayed in that room where the floors were dirty. We were promised a discount for in convinces but never received it.

The staff was super sweet. Breakfast was nice. Facility was good!

Bathroom needs a bench to be more compatible for guests with disabilities -had difficulty with bathtub; bathroom floor was slippery throughout the stay; top ceiling wall over the bathtub looks like beginning of mold problem. Staff was excellent, friendly, helpful, accommodated our needs,especially front desk; checkin/check out was smooth; maintenance person was very helpful.

Bathroom as stated.

Bed was clean and the staff was nice

The room smelled like mildew. A roach ran across the bathroom floor. The toilet barely flushed and ran continuously.

No curtains on windows which made the parking lot light shine in my room all night. No cold water

We did not have breakfast.

N/A

No black out curtains. Could here the traffic

No black out curtains

The breakfast

Bell cart won’t work the wheels were broken it was very difficult to transport my suitcase to room because bell cart won’t work. cockroaches on bathroom and by the microwave. -cockroach on bathroom -Noise from cars outside windows insulation not lack-Bellman cart won’t work the tires so it’s heavy to maneuver very heavy. -Room too stuffed with out of place furniture cockroach on bathroom -Noise from cars outside windows insulation not lack-Bellman cart won’t work the tires so it’s heavy to maneuver very heavy. Room too stuffed with out of place furniture Elevator work sometimes

I liked the location and the first front desk associate I encountered was very helpful

I didn’t like how dank and moist my room was. It was very uncomfortable to sleep in. We were out in a room with a double burner and it didn’t even work so it was pointless.

I like that the staff was pleasant.

I didn't like the fact they try to charge my card before I was even there to check-in yet.

Housekeeper was very friendly.

The ice machine in our floor was not working.

Did not have the breakfast at the hotel.

Once we arrived the lobby had a nasty smell and the elevator wasn’t in good working condition. The room we were in the floors wasn’t sweep good. The room didn’t look clean.

They got Roaches

They got Roaches

Clean and convenient location

mattress uncomfortable, no room darling curtains, water stains in ceiling

Checked into my room. Bed had bed bugs . I had to leave and pay for another hotel at a different hotel. Twice as much and no one could refund me and pay for some of this inconvenience

Bed bugs had to move to another hotel and pay twice as much with no refund.

That after all the issues to a handicap room, the manager gave us $25. Off.

Carpets dirty. Too many pieces of furniture for a handicap person to move around. The place where the refrigerator goes was separate in the refrigerator was out in the hole there was just too much there The chair to the desk was broke My husband almost fell backwards. The handicap shower handle that helps bring the spray down towards you broke off in my in his hand. There was two light bulbs that were not working in the bathroom so you couldn't hardly put on makeup or shave.

location

several cock roaches found crawling around.

very comfortable place to stay. clean and the staff was great. I enjoyed the breakfast glad is back.

at this time no negative remarks.

Breakfast is always good at Country Inns!!!!pool Area very nice!!

Upon checkin we requested that we use two different credit cards, as we were traveling together and sharing costs. Both credit cards were given, but only mine was charged the full amount. It was unable to be reversed. Room was clean and comfortable. One suggestion would be a grab bar in shower area. Perhaps this will be done as the hotel in undergoing renovations, and