Hilton Garden Inn Toledo Downtown
About this hotel
Located in Toledo, this attractive hotel for $152 per night is a fantastic option for your next vacation. Featuring indoor skyway access to the Huntington Center Arena entertainment venue, this Toledo, Ohio hotel also boasts an on-site restaurant and spacious meeting facilities.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Toledo, OH
Reviews
4.2/5.0
Excellent(373 Reviews)
100% verified reviews
10.0
Comfortable beds
Price was very high on a Monday due to eclipse
9.0
Good location, clean, comfortable, close the place I have the meeting.
There is some light noice from surrounding somewhere, I can't identify where it is come from.
1.0
Great location, average room, terrible customer service.
I booked 1 night at this hotel through booking.com. When my husband and I arrived there was only one check-in clerk and a very long line to check in. When it was finally our turn, the clerk mistakenly charged us the full price of the hotel when she meant to put a hold on the card for incidentals (which should have been $50). I received a text message from my bank about the withdrawal for $241 (full price of the room) and immediately let the clerk know. She said that it should have only charged the $50 but that she would get it fixed and if it was still showing in the morning at check out, to let them know. Okay, no problem. At check out I had both charges for the room (the booking.com charge and the additional charge at check in) plus now the $50 for incidentals. I let the lady at the front desk know and asked if she could process a refund. She said I would have to wait for manager who wouldn’t be in until 10am. Okay, cool.. left my phone number and she assured me he would get a hold of me once he got in. I waited until 3pm and never received a phone call.. so I then called and asked for the manager, who did not pick up, and left him a voicemail. I waited another 3 hours and received no call back. So I called again and spoke with Cory. Cory again told me that the manager would call me, but I politely told him that I was not willing to wait to speak to the manager any longer. He told me they were busy right now and at this point was no longer being polite on the phone. I told him I was getting frustrated at this point and need to know a definite time of when the manager would be calling me back. He said he didn’t know they were busy but the manager was standing right next to him and would look into it. I told him I would hold but I’m not waiting for a call back again that likely would not happen. He placed me on hold for about 5 or so minutes then came back on the line and said the refund was processed.
Terrible customer service
10.0
They atmosphere! Location was close to everything, fast, Walmart, gas station, baseball field, art museum, and our event right inside of the hotel. Great staff also!
I didn't like the fact that you charge for a continental breakfast cost.
10.0
Location was great, the room was comfortable and everything was very clean
The selection of items in the refreshment area by the front desk
9.0
Easy walk to several shops. Great restaurants near by
Waking indoors.
1.0
Location
Room was very dirty towels were noticeable dirty shower had hair all in it room had pop cans in bathroom and redbulls from previous guest
3.0
Great location and view
The AC was awful told the receptionist but she blew me off
10.0
Location was perfect walking distance to everywhere we wanted to be. Hotel itself was beautiful, very clean, very comfortable, a good vibe through whole experience.
parking was a little confusing, but once we called and got directions it was very easy.
10.0
Convenient to the stadium and bear plenty of restaurants and bars. Great views of the city and the room have always been clean and staff is very friendly.
N/a
10.0
Comfy
All great
6.0
very comfortable king size bed
nice riverside view
Wi-Fi required joining some Hilton deluxe something - no one else requires that - very old-fashioned
shower door would not stay closed
5.0
The location. Close to many restaurants, breweries, and bars. Very walkable.
We were first given a room that wasn't cleaned yet. Had to go back down to the front desk and given another room with the comment "Try this one". Just odd that they didn't know a room was cleaned or not. Anyway, went to new assigned room and it was nice, but for $280 for one night it was just ok. Ceiling had a stain from apparent water damage. The thermostat would not go lower than 68°. Asked the front desk how we could lower the temp and told it was a smart thermostat and it could not be lowered. Then the lady at the desk proceeded to say " 68° is pretty cold guys". When I'm upset about something I don't need someone telling me how I should feel. Body temps are not all the same. I do tend to get hot when I sleep and it was stuffy w/o any air circulation in the room.
10.0
Hotel was exceptionally clean and well maintained.
Staff was less than friendly, but did do their job. Only breakfast available was in the restaurant located in the lobby. Also no room service.
10.0
it’s clean and dog friendly. there is a dog park right next door.
it’s hard to find the main entrance with the drop off area. I need to park my car there for one sec before getting the valet . but I drove around multiple times to find the entrance
8.0
Absolutely perfect location.
From the rooms you could hear both sides other rooms, and also people in hallways. Wish it was a little more sound prof, or better insulation. Other then that very satisfied with our stay and staff.
10.0
Everything's good
Breakfast was lacking they ran out of food. And you have to pay for it
7.0
clean
connecting doors to rooms next door we could hear everything the room next to us was doing
8.0
The view of the mudhens stadium was exceptional, along with view of downtown itself. Would definitely stay at this location again.
3.0
The hotel was nice and in a convenient location
The staff didn’t seem like they wanted to help you at all with anything the restaurant was dealing with staffing issues and had very limited resources. The shower in the room was at a trickle and wouldn’t go any further the heater in the room sounded like a big huge clunking noise every time it turned off and the fire alarm in the room kept flashing a green light every 10 to 15 seconds making it very hard to sleep in the room
10.0
location
nothing
10.0
clean, very accommodating. early check in was no problem.
The weather was very cold and windy. The check in desk is poorly located right across from the doors where the wind came right in and froze the poor front desk people.
10.0
easy access to downtown
no cleaning service on second day of stay
9.0
The room was very clean. The beds were very comfortable. Great shower pressure and nice view from the window. Did not hear other guests.
I didn’t like that I had to pay to park in the parking garage for the hotel. I wish there was a continental breakfast option besides the restaurant for being in a hurry.
5.0
Convenient to where I needed to be
I called the front desk to request wash cloths (2 for a room that sleeps 4 is not sufficient) and soap since there wasn’t any in the bottles (almost all were empty!)
Never received anything I asked for.
I also called the front desk at 12:30am bc the people in the connecting room were SO loud it was like we were in the same room. I heard everything thing they said including the massive amount of cursing and all that over the loud music…can you believe it. The front desk NEVER called that room to ask them to quiet down but luckily after over an hour they went to the 15th floor where there was more booze. They came back around 3 slamming doors and being obnoxious. It was frustrating that your staff never addressed the situation. I had three kids sleeping and had to make a 8 hour drive on my own the next day on very little sleep thanks to your disrespectful patrons and your staff’s inability to follow through and handle their guests and enforce policies.
FAQs
How much does this hotel cost compared to others in Toledo?
The average price for a rental in Toledo is $154 per night. This rental is $2 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Garden Inn Toledo Downtown. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hilton Garden Inn Toledo Downtown pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hilton Garden Inn Toledo Downtown?
We found 9 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, parking, and laundry.