Location was convenient for our needs.

The refrigerator in our room didn't work, the hot water was luke warm and the conditioner bottle in the bathroom was empty. The central air unit was making loud noises all night and The ice machine in the hallway was running all night. We had a horrible window view the room was #209 and we heard the elevator ringing sound constantly.

Everything was so great. The comfort beds and clean sheets

The location We will consider staying in the future too

Comfortable. Nice lobby and sitting area. Breakfast was good.

Shampoo was out. Would have liked a hot tub. The temperature wouldn't get warm enough. Flashing light from the smoke alarm made sleep interrupted.

Breakfast was dismal for this chain. You can see the cost cutting, not great when paying for a “4 star facility” It was on par with a 2-3 star location

The staff was great. Mikayla

The eggs were undercooked

Very clean and comfortable! I would recommend this hidden gem. Staff was very helpful and friendly. Amenities were great and free breakfast was better then expected!

This is our second time staying at Hampton Inn in Cazenovia and probably will not be our last (we book an annual overnight stay before college move in day at Colgate each Fall). We often stay at a Hampton Inn because you usually know what you are going to get. The staff were extremely friendly upon arrival and during breakfast. They put cookies and brownies out along with coffee/tea. Room and bathrooms were very clean. Pillows and bedding are very comfortable. We brought our dog with us as this hotel is a dog-friendly establishment. The fee is $50 flat for your pet. Location is convenient with a gas station and McDonald’s across the street. If you like walking, you can head straight down the main drag into “downtown” and walk right to the lake if you like to break a sweat. Will be back the next two years as the price of staying 20-30 minutes outside of Hamilton is worth the price.

Breakfast is Hampton Inn basic if you’ve stayed at another location. This location might consider adding one more hot item like hash browns or something in addition to the eggs and sausage. Also the regular coffee in the lobby is on the weak side. The decaf was actually a stronger brew.

I love everything about this hotel!! Beautiful location, extremely clean, comfy beds, amazing free breakfast and always the kindest, professional, friendly staff!!!

There was not one issue!!