Clean. Location.

Lack of access to staff. For the price it wasn’t worth it

The staff was amazing as well as the accommodations. Our first visit to Wallace and we had a great time. The breakfast at your restaurant was my favorite on the trip across the country so far!!!

It wasn’t a huge problem but the room got a little stuffy and warm for when we were sleeping.

Na

Cleaner around tub

Clean and comfortable. Staff very friendly and helpful.

Nothing

clean comfortable room with plenty of beds for our family of 4

definitely needs a remodel on the parts that haven’t been updated - needs working heat in all the rooms (not space heaters)

historic older building with some character. lounge/bar downstairs for lunch and breakfast and and old salon! it seems some people may rent apartments on more permanent basis and some are travelers?

smells a little musty however it is very clean. just the way older buildings smell.

Location was perfect, not all the beds were the same, we had 3 but ours was the most comfortable. The restaurant has great breakfast.

The toilet seat was broken. The bathroom fan didn't work. On the 3rd floor and no elevator.

Location.... not that you can really have a bad location in a town the size of a postage stamp. But as locations go its hard to beat. Its old and classically fun. Yes, they could drop a few $M on a real reno but they won't. But for what the hotel is and how old it is its fun... its an adventure... Hyatt's are boring anyways ;-) I actually found the rooms to very comfortable and clean. Yes, they have done a lipstick on a pig reno but they didi a good job of it. I actually liked it.

So the one issue I had what the piece of plexiglass that sorta sealed the window around the window air conditioner unit. One the ground floor my wife, had she been here, would have taken issue it with , the inability to block out light w/o blocking the a/c and the face that the room really wan't secure. I really didn't care. Cause I'm a guy. When you do that $2M remo - open up the lobby so when you come into the hotel the front desk is open to you, and they can greet you... not behind more doors like a bail bonds office, not that i've been in one:-)

Excellent location. Room was very large. Comfortable bed. Restaurant was excellent for breakfast.

No elevator Stairs we’re steep and confusing as to which one led to the correct room

It's located in a little historical town with some things to do during the day -- tours, shops, restaurants, a trailhead in walking distance. The staff were kind and the breakfast at their restaurant was delicious.

Someone tried to open my door three times (1st two times with a key, despite having a Do Not Disturb sign on the doorknob). When I left my room a couple hours later, the DND sign was missing. You'll want to shower very early in the morning if you'd like hot water.

quaint, location

a little noisy

it was on the way to seattle to stay one night.

wear sound all night ( probably from refrig.) , unable to sleep due to loud sound. probably hotels realize that they provide ear plugs.

Good breakfast restaurant. Convenient parking.

Hotel interior and my room in need of refurbishment. Leaking warm water faucet in bathroom.

Staff & location were outstanding.

We missed having hot water for showers in the morning. Best time to shower was 1:00 am.

Good breakfast in the restaurant. Back door entrance to the parking lot. Helpful and friendly staff, got good advices from them. Made tasty cupcakes for free.

Room was not made everyday.

Good location and we had a newly remodeled room. Staff was friendly and helpful.

Our room was on ground floor and the window in our room looked right out to the sidewalk where people walked by and the cooling unit was also in the window area and it was summer time and hot out, so we needed to have the AC on which meant you had to have the curtains open at least part way in order to use the Air conditioner, which meat anyone walking by could see in your room. NOT A good thing to me.