recently stayed at Vilnius Grand Resort and overall, I had a great experience. The resort is situated in a beautiful location and the facilities are top-notch. The standout feature for me was definitely the restaurant Le Passage, which offered delicious food and great service

However, there were a couple of drawbacks to my stay. Firstly, for a four-star hotel, I was disappointed to find that there was no minibar in the room. Additionally, there was no teapot with accessories which I found inconvenient. These are basic amenities that I would expect from a hotel of this caliber. Another issue was the bed which was quite hard and uncomfortable. This made it difficult for me to get a good night's sleep. Despite these shortcomings, I would still recommend Vilnius Grand Resort for its beautiful location, great facilities, and excellent restaurant. However, I do hope that the hotel management takes note of these issues and makes necessary improvements to ensure a comfortable stay for all guests.

Spacious room, comfortable bed. Possibility to order food until late. Vitality pool zone is cosy and relaxing, not so many people during our visit.

There wasn't warm enough in the room and bathroom.

large rooms

poor spa zone

Breakfast was nice, diner was lovely, pool are for kids was not bad

Dirty windows in ther room as well as parts of room itself, missing simple things as kettle-asked for it twice, in person, as phone was not able to reach the reception. Was given a bad eye from pool receptionist because I returned the bracelet the first day-it looks like you should somehow know that it is required in one pool area , but not the other. Was not able to drive with the baby stroller to the breakfast area as they removed the ramp for Christmas tree. Pool area is very far away, which is not heandy when you are going with a small baby in heands (area is also not reachable with the stroller…)

decent size room as I paid for the president suite at £400 for the night

was dirty and very little lighting for the room and very slow service if you pay £400 a night for the president suite the room should be immaculate and the service should be on point very disappointed with this hotel and staff very rude and racist as I was a Pakistani man from the U.K. where I had a Lithuanian friend who could speak and understand Lithuanian and he even heard what the staff were saying about me and making racist remarks in Lithuanian

nice room in the new part of the hotel good bed comfortabel and plenty of storage space

the spa for witch we paid extra was terrible (inculded in the room price) the very first experience is that they give you one towel, if you want extra towels you need to pay for it 5euro each, then after entering things are not working broken taps, fungi and the most interesting thing is that it is mandatory to use a towel in the sauna's but you have only one, so no towels for the lounge bed or after a shower, it looks like a money making scheme, witch leads to poor hygiene conditions because not everybody pays for extra towels, the regular pool is a lot cleaner so and you don't have to deal with unfriendly staff so save your money go and use the regular pool and sauna. i tried to make a complaint about this and it became clear that the hotel and the spa have different owners and don't take responsibility for what is happening there witch is a shame. mind you in the summer we where there as well and then there was no strange situation about towels or hygiene but at that time we did not go to the extra costing spa zone the pictures are just a small example it was very dirty and bad on many places in the spa and spapool area

As always this hotel is excellent! perfect SPA, huge room!

floor in the bathroom cold, but ok- it is winter :)

I think only breakfast was good.

Room.aqua pool.area. room cleaning service

Room was big, with huge bed. There was more than enough room for two adults and a child in the bed. Had private balcony, bathroom with bath. Could control temperature in room. Room was quiet and comfy.

Spa could have been bigger, but was ok for value. There was rusty sewage drains in small kids pool in spa that didn't look very attractive, and made feeling that everything as pretty old there. Room could need some refurbishment.

Deluxe rooms are very comfortable and cozy with all necessary equipment. The staff is helpful.

The food is a weakest part in this hotel. It has a lot of selections and restaurants but food is not special and tasty but still quiet expensive.