Spacious rooms and meticulously clean. Could do with some better lighting in main bedroom but it was minor. Staff very good but Victor was exceptional he goes over and above for the guests to ensure their stay is the best.

ideally situated

the decor is very dark, needs lightening up

Bathroom linen. Poor shower fixing. Just one bottle of water for two people 2 nights.

Very good breakfast and beds. Good service and nice staff

The pool was not so clean but it was in the middle of march. However we used it anyway.

lovely calm feel to this hotel which makes it relaxing immediately. staff are delightful- especially Hector and Stella who were so helpful and welcoming. despite not being busy had a great atmosphere

nothing- the weather wasn’t great but cannot blame the hotel!

Good waitress

Aircon works weak Freezing room Empty mini bar Not functioning hair drier Of age equipment Massages not respected time (too short) and not wery relaxing environment (walk through restaurant with bathrobes, small massage room and cold plus one can hear neigbours easily) Food was mediocre (meat completely fried, what a shame) 15€ for a bottle of water... No words

Nice location, lovely garden.

Overall this was an underwhelming and overpriced experience and best avoided. The staff were disinterested and service was certainly not four star. In fact, it was hard to find staff at all. The hotel is gloomy, the decor bland and does not feel cosy or welcoming. Our room was not heated for our arrival, which would have been a simple touch. The room itself was very ordinary and we expected more for the price. There was no coffee maker and just one black teabag. The minibar was empty. I booked a Queen room with a large doubled bed, but got two separate beds. The spa actually costs an additional 60 euros for an hour for a couple, so it's hardly a spa hotel. The restaurant was recommended, but when you pay 32 Euros for a main course you expect to get a few vegetables and potatoes as sides. Not so, one tiny slice of courgette and 2 slivers of sweet potato. A rip off. The creme brullee was runny. Breakfast was very ordinary for the price, poor service, no bowls, cooked food in a warmer that had been there for some time so were luke warm and rubbery. Not enough variety and the restaurant was cold and not very appealing to be in at all. I emailed the manager and got absolutely no response. This was meant to be a romantic treat, but was in fact an expensive let down. Stay somewhere else.

Everything

The pool wasn’t heated

Spa was extremely expensive. Bathroom products were not available or of poor quality.

Nice bed. Biggest I have ever slept in. Did not use any facilities. Car parking was good and the hotel looks good from outside. The pool looked nice but as it was November we did not use it.

Once inside the reception it was quite dimly lit. The wi fi was rubbish. The vegetation on the balcony needed to be cut back. The shower was in need of refurbishment. Pillows were feather and reception had problems finding a non allergenic one.

very beautiful hotel

some rooms required renovation. But beauty of territory compensate it

This stay was perfect - the staff are so welcoming and friendly and always go above and beyond to help with anything they can. The hotel is beautiful - clean everywhere, and we loved the facilities! The pool has a little bridge and is a really nice area with loads of seating. Breakfast is served in the restaurant / terrace area and we enjoyed sitting outside to eat it. Lunch and dinner is also served in the restaurant/terrace, and the options were brill - loved the paella.

Absolutely amazing! as beautiful as in the photos and more

everything was perfect

Nice Room!

was charged by Booking.com and by hotel reception staff incompetent as I told the receptionist I’d paid but she insisted I hadn’t I checked my credit card and I’ve been charged by both.

Lovely relaxing hotel with amazingly friendly staff, so helpful.

Didn’t try it, but the restaurant did not seem inviting.

quiet

poor bathroom, poor aircon

Superb staff, nothing was too much trouble.

Could have done a little more to get guests to meet in the pool / bar area with entertainment.

the Pool is amazing and so was our bedroom

IT IS NOT ADULTS ONLY we left due to the amount of kids. also the staff didn’t act as an 4 stars hotel. they didn’t book us dinner reservation and the places they reccomended to have dinner at where closed… the acuarian receptionist was great though.

the property is in a beautiful setting. it is comfortable and very relaxing. the food in the restaurant is amazing and the staff are very friendly and attentive. A hidden gem in Moraira.

nothing