Spacious room, facilities, cleanliness

location , area outside the room

clean, warm, very comfortable

just a bit far from Aachen, but we knew it

The room was warm, pleasant, super clean and quiet, with complimentary water and wine. And a very nice shower as well!

The glass door between the bathroom and the hall. People do need some privacy in the bathroom, even if they are in a couple :-)

- The property is super clean. - It’s quiet. - The bed was comfortable enough. - The shower is absolutely amazing! - Free parking. - Complimentary water and wine. - Friendly staff. - Good location to travel into Aachen, Cologne, and nature reserve Eifel. - Shops and restaurants nearby.

- The towels were not replaced when we requested room cleaning, even though we stayed there for 5 nights. The floor towel was taken away though, so we had to use another towel on the floor and therefore we ended up with one short. Because we hardly saw any staff we didn’t know how to fix it. - We arrived very late, so the gate to the car park was locked and we didn’t know where to park. We called them and they helped us very kindly. Apparently you get a key for the gate upon check in. Would have been easier if this was included in the information we received beforehand.

The kiosk sign in was awesome. The beds were super comfy. They are also located next to a bakery, and pizzeria! They have a share parking lot right around the corner. They also had complimentary wine and bubbly water. They were quick to respond via email as well.

Checked-in late so never saw staff but everything was very easy. Room was clean and the entire process was very simple. I would stay here again.

The property was new, clean, modern and well designed. There was bottled water and a small bottle of wine - both complimentary - which was a lovely gesture. The gentleman at reception was very helpful.

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Two single beds pushed together It is not a double bed.......