Location is perfect, very central, close to everything, some nice cafes nearby.

Very outdated hotel ( but says newly refurbished on booking.com), poor customer service, nothing works in the room. Our air conditioner remote control was "taken by the guest that was staying before us", so somebody just came in and turned it on when we complained it's not working and taken remote with them leaving us unable to adjust the temperature in the room. We complained about it, asked to change the room, but staff not interested. Room was dark, lights in bathroom not working, no shower curtain. On Booking.com it says that all rooms have got a view to either mountains or the lake, but our view was only to the wall two steps away from our window. Also they offer free parking, but that just means you need to find parking on the streets around hotel which is impossible in the high season!