The location and breakfast.

The restaurant…Lucas Rooftop. Not able to accommodate guests for dinner unless a reservation was made much earlier. Not many other restaurants in walking distance. Parking was always a problem

Nothing

I recently had the unfortunate experience of staying at the Carvi Beach Hotel, and I must say that my stay was far from satisfactory. There were several aspects of my stay that left me quite disappointed and concerned. Firstly, upon entering the hotel, I was greeted by an unpleasant smell in the reception area, which seemed to be due to issues related to personal hygiene. This initial impression was certainly not the warm welcome I was hoping for. Additionally, the beach bar, a key attraction that influenced my decision to book at this hotel, was closed for two days during my stay. This was a significant letdown as I had looked forward to enjoying the beachside ambiance and refreshments. The air conditioning system in my room was another source of frustration. Not only was it noisy, but it also seemed to be in poor working condition, making it difficult to get a good night's sleep. The level of customer service and respect was also quite concerning. On multiple occasions, I had to knock on the staff door to seek assistance since there was no one at the reception desk. Shockingly, I was shouted at by the staff for doing so, which I found to be unprofessional and disrespectful. Security was also an issue during my stay. The safe in my room had low batteries, and it took an astonishing 12 hours for the batteries to be changed after I requested it. Furthermore, the safe wasn't even secured to the wall, raising concerns about the safety of my belongings. Equally alarming was the lack of proper security for the room's balcony area. The door had no lock and only a flimsy latch, which left me feeling vulnerable and uneasy about the safety of my room. The quality and cleanliness of the pool were far from satisfactory. The pool water seemed to be of poor quality, and it was evident that the cleaning was inadequate, which certainly detracted from the overall experience. Even my room choice (308, east side) wasn't spared from issues.

Amazing location and views!

Could use some updates but lack of updates is reflected in price. Parking is a challenge!

Great location and the food on the restaurant was exceptional. The pool and view from the rooftop was lovely.

The shower.

Breakfast at the hotel was super and in a room with a fantastic view! Beach was very accessible and lovely. Walk along the cliffs to the point with the lighthouse was really great! Swimming pool on upper story was enjoyable, and the young lady who runs the snack bar there makes the best tuna sandwiches!

Hotel apparently is getting a little old and showing it and is now in a location next to a large building that has never been finished and is deserted. Cleaning staff was great and friendly. Front desk staff needs some customer relations training as well as in providing directions to restaurants and local activities.

Excellent location. Beach was located at the end of the street. Breakfast area had a lovely view across the water. Pool was nice, didn't have an issue getting a sun lounge, however the pool is locked until 9am.

When we checked in we found out we had a below ground level (level -1) room. This level had a foul damp/fishy smell that would hit you as soon as you excited the stairs/lift. We had family members staying on level 3 which had no issue with smell (they paid the same rate and booked after us). We asked to move to another floor and mentioned the smell and were told it "was probably the cleaning products" which it definitely wasn't. We were told we could not be moved as the hotel was fully booked. Other dislikes: - had to pay a £10 euro bond per beach towel requested. Used beach towels could not be swapped for clean ones. - gym locked until 8am. - reception staff not overly friendly - room was very basic, but was clean and had a good sized courtyard with table and chairs and a clothes drying rack.

Very good breakfast, however bad choice of music in the breakfast area. Good location by a nice beach. Walking distance to town with many choices for food, shopping. Lovely walking path along the cliffs just in front of hotel.

Lack of parking made us not use our rental car in the extreme heat as we feared we would not get a parking spot upon returning. Hotel on an Extremely busy street with tons of people and cars (all though not noisy) from morning to night. Dinner in restaurant was very expensive and food not good. The view is nice however. One member of reception staff quite unfriendly.

Lovely hotel with great rooms.

The rooms seem slightly more dated than the photos but were clean and comfortable. Would recommend the hotel.

The location, helpful staff, excellent rooftop restaurant

Location, clean, staff.

Nothing

Breakfast served only between 8-10am. We have to leave before 8am, leaving without breakfast

Very cute. Loved the location. So close to everything. Beach and views were amazing. Restaurant was great. Pictures real.

Location excellent. Food and kitchen service excellent.

Staff has a attitude. TV transmission not working for the entire stay. Reported to reception. Gentleman response at reception. " Things at your house also break" And it will; not be fixed until Monday. I paid for a service at the hotel not at my house.Response was inappropriate and unprofessional. When I booked in two staff members at reception had a good old conversation.and I had to wait till they finished their conversation before they even considered looking up to attend to me.

amazing location overlooking beach at end of street. spectacular views from world class restaurant. beautiful breakfast in same rooftop restaurant. staff provided impeccable service. hiking trail across street.

nothing

close to beach, comfy bed, good breakfast

We could hear people in the hallway and elevator from our room and vise versa. If you miss towel person you couldn’t get another one was a bummer.

This hotel is a great value for the money. We were very comfortable in our room. The breakfast was tasty and plentiful.

Our view was not noteworthy, but the patio was nice.

great location

the music that played until late from the restaurant. and despite asking in advance for gluten free breakfast I got two pieces of bread that were roasted in the normal toaster plus they charge for towels, a jug, even cutlery

The location is superb as it is so close to the Dona Ana beach. The restaurant has an amazing view and the food and service were good. Our junior suite was very comfortable with an outside area to sit and admire the view.

Hotel is a bit tired looking.

Sunrise walk along the cliff

Felt like you had to get up early for breakfast, before the greedy guests clean out the buffet

close to the beach and easy walk in to town, plenty of restaurants nearby, staff were friendly and hotel offered a great choice of food, rooms were clean and bed was comfortable

The staff at reception was very kind and helpful. The location was outstanding, in close proximity to walking trails and beautiful beaches. Our favorite was the restaurant staff and our waiter Pavlo. The food and service were wonderful, but Pavlo really made our trip the best! The staff were largely multilingual, so language was not an issue. The people were all so kind, and would try to help you with whatever you needed. We were not aware that numbers are only needed for GPS, but one of the reception managers came out to help us, I am sorry I did not remember her name.

Tissues in the Bathroom would be nice and there was an air conditioning unit but no heat (I understand you probably don't need it much), It was a little cold early in the evening. There isn't really anyplace to set anything in the bathroom, so a little table or shelf would be nice. The room had everything we needed and was clean. The bed was comfortable. It was a little cold for the balcony, but we loved the view.

Nice location , great breakfast on top roof restaurant. :)

location and staff are amazing.

Staff were very helpful Easy check in Included breakfast was excellent Great spot if you are there for the scenery