Horrible experience! We waited in a car on the near by corner in getting neighborhood for 3 hours and host NEVER answered. We had to find a new place to stay at 7 pm at night. And I had to call Vrbo a few time to get refunded.

Gennaro was very nice to communicate with, but he unknowingly double-booked our room for first night of our stay. So, things were off to a shaky start. The amount of stairs to climb in order to reach the property was unannounced, so we had to lug our baggage up seven flights. There was only one working toilet as the other had a broken seat. There was also only one shower as the other just didn’t work. Halfway up to the property, there was a security gate you have to get through and the provided key only works from the outside, so you have to put your hand through the gate and unlock it from the outside. I would like to point out that there were no consumables (paper towels, toilet tissue, etc.). We would not recommend it in the future at its current state and if the room has the chance of being double-booked.