Domes Zeen Chania, a Luxury Collection Resort, Crete

Domes Zeen Chania, a Luxury Collection Resort, Crete Hotel in Chania

About this hotel

Nestled in Chania, this attractive hotel for $171 per night is a fantastic choice for your next break. Set in Kato Daratso, 1.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Beachfront / Waterfront

Gym / Fitness Center

Garden

Family friendly

Map of Chania

Nearby attractions

Eleftherios Venizelos House

2.51 miles

Old Venetian Harbour of Rethymno

28.78 miles

Greek National Football Team Museum

1.53 miles

Military Museum of Chromonastiri

31.75 miles

Domes Zeen Chania, a Luxury Collection Resort, Crete

4.5

Excellent(297 Reviews)

Hotel in Chania

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for pets

Includes essentialsGarden, Pool, Pets allowed and more

$$$$

About this hotel

Nestled in Chania, this attractive hotel for $171 per night is a fantastic choice for your next break. Set in Kato Daratso, 1.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Beachfront / Waterfront

Gym / Fitness Center

Garden

Family friendly

Map of Chania

Nearby attractions

Eleftherios Venizelos House

2.51 miles

Old Venetian Harbour of Rethymno

28.78 miles

Greek National Football Team Museum

1.53 miles

Military Museum of Chromonastiri

31.75 miles

Reviews

4.5/5.0

Excellent(297 Reviews)

100% verified reviews

10.0

Sep 2023

It was excellent. Need to improve dining options in terms of variety.

Amazing layout.

Limited menu / food options even in the in house restaurant on site

9.0

Aug 2023

Lovely place

The design is perfect. Everything is very high quality. The beach was amazing, staff was friendly and the rooms spacious.

There was no indoor gym, which in the heat of summer in Crete wasn’t very comfortable, and there weren’t any machines.

10.0

Aug 2023

Had a gorgeous few days here with exceptionally attentive and friendly staff. Did not want to leave.

So comfortable and stylish. Loved having our own pavilion with garden area and mini pool. Very spacious, clean and relaxing.

10.0

Aug 2023

Exceptional

Very beautiful property in chania, lots of greens and flowers, very nice design and minimalistic loved the concrete buildings, rooms are very well designed. Pool is warm and beach is nice and sandy. Good service from beach. Staff is really polite and welcoming check-in service is perfect

10.0

Aug 2023

excellent hotel that lived up to its luxury title

beautiful design , spotlessly clean , large comfortable pool area , food options , staff

6.0

Aug 2023

Wonderful hotel and location. Poor management and fake staff attitude, we will not return.

* Location and Design: Beautiful beach, resort design, and villas. * few staff members were genuinely nice and professional, showing personal effort and a positive experience which is commendable especially Apostelis the luggage handling gentleman.

* Check-in Experience: In hospitality, first impressions either make or break the guest experience, and in this case, it was a significant drawback. Late check-in at 3:00 PM, even though the room was not ready after full payment three weeks prior. We were told by the check-in staff that 3:00 pm is posted on their website, indicating that it’s our problem. Upselling for late checkout and airport transport felt unwelcoming while we waiting for our room to be ready. First impressions are crucial for a 5-star hotel, and that was not present in this experience. * Shuttle Service: Shuttle bus only offered on the 5th day, costing 10 EUR one way without return service. Private taxis are available at the same price. * Airport Transfer: The arranged transportation by the hotel (20-seater van for a family of 4) to the airport cost 70€, while arrival to the hotel cost 30€. Despite a taxi protest that day affecting the cost, the hotel staff failed to inform me about the situation and the price. Instead, they simply stated they ordered a “mini van” for our family, which turned out to be a tour bus. The inconsistency in pricing and communication was concerning, although the driver’s professionalism and friendliness were commendable. * Service Standards: Poor operation management and staff training for a 5-star hotel. Inconsistent service across various areas, including random room cleaning times and inconsistent beach house service. It indicates lack of experience and poor overall operational management. * Dining Experience: Limited food menu with only one vegan restaurant. No raki or treats after meals, unlike other places on the island. The main restaurant is vegetarian only. * Room Quality: Subpar electric and lighting, with issues such as lights going off when using the kettle. Ceiling fan remotes are synchronized with adjacent rooms, causing unexpected activations. * Customer Treatment: Repeated questioning about room numbers, attempts to make guests pay unnecessarily, and re

10.0

Aug 2023

Top resort near chania

The design and landscape.. the professional service and smiling faces everywhere, special thanks to Sofia who took our experience to another level by welcoming us with nice cake for my son’s graduation occasion

Limited gulfcars to take you all the way up to the entrance.. need to be fit and athletic to climb the stairs which wasn’t a problem when the sun is down

10.0

Jul 2023

An incredible holiday in a lovely setting with amazing food - we hope to return next year

We loved this holiday / our room was lovely and our kids loved the plunge pool. The food at breakfast and both restaurants for other meals were incredible. The staff were very friendly and accommodating and we really hope we can return!

The hotel was just a bit far (35-40 mins) to walk in the heat with kids into town but taxis were easy to get and cost 10€ each way.

10.0

May 2023

Exceptional

The staff were amazing. Everyone was very friendly and helpful with anything that we needed or wanted. We were very happy with our room in particular as it was located in an ideal area and more private than others we passed by. Everything was very clean. The entire property was very quiet and secluded but just a short drive to the old port. Food was great too.

If we had to find fault with anything it would be that the food menus could be a bit more varied /more choices but everything we ate was very good.

8.0

May 2023

nice facilities

Nice property with very comfortable setting for families. The staff is attentive and they are trying to make your vacation as smooth as possible. I enjoy the privacy of the room and the little backyard with a pool. very nice design and perfect for young kids. The hotel is about 20 mins from Chania airport and 1hr driving to the most famous beaches Elafonis Balos and Falasarnna beach. There are supermarkets with walking distance and a 35 mins walk can bring you to the Crete old town. I will definitely come again.

just minor two things: 1. The dinner is charged with 5 eur for water. I don't mind paying that but one time we weren't served with any water. The other time we were only given 1/3 of a bottle. I'd say if you charge that, just give guests the full bottle worth. 2, The booking.com charge indicates the price is tax-included however I was charegd again when checking out for city tax per person per night. still contacting the hotel to figure out.

5.0

May 2023

Passable

rooms, gym, attitude. Breakfast, pool and facilities.

first night service at the restaurant. Staff forgot about the order. On a leaving night 2.30 AM (!) to get to the airport, all arranged a night before. Despite previous reminders: no-one shows up to help.

10.0

May 2023

A luxury experience, suitable for families

Amazing hotel, the architecture, the staff, the breakfast !! a real luxury experience, reasonably priced, especially during low season! A bit outside of Chania though, better to have a car, or to be willing to pay for taxi. Staff is incredible with children,

Nothing

10.0

Oct 2022

We can’t wait to go back next summer!

everything!

none

10.0

Oct 2022

excellent hotel, food & staff exceptional

staff @ location

rooms were a bit dark

9.0

Oct 2022

exceptional staff

exceptional staff: they remembered preferences after one encounter and always greeted you with smiles. if you expressed a particular like , say a food you particularly enjoyed, it was available the next meal. Food was outstandingly good. Nice wine list repping local product.

wasn’t as relaxing as anticipated due to large number of kids. We had envisioned a quieter stay. I want to emphasize all kids were well behaved and the resort does present itself as family friendly. Room lighting in bath not particularly good for tasks like applying makeup.

8.0

Oct 2022

A comfortable, beachside hotel with excellent food and outstanding service.

The food at Domes Chania was excellent for all meals, but Dinner was outstanding. The wines list was comprehensive with some superb local and Greek wines, backed up by knowledgeable staff who knew what they were talking about and always had a recommendation. The staff, without exception, were all friendly, courteous and helpful, offering excellent service.

We had a few days of poor weather and there are few facilities indoors, other than the kids club. The dining areas are quite reliant on using outdoor space and the weather closed these for a few days, making the indoor area quite busy as the hotel was full. This was addressed creatively by the Hotel Management by opening up the small but unused Ennio restaurant for couples without children. From speaking to the hotel managers, I understand that plans are in place to address the wider issues of dealing with inclement weather. For example, the gym has a roof but is open to the elements at the sides. Therefore, it was effectively closed for 4 days. However, I am very aware that this was Domes Chania’s first full season. The Hotel Management were regularly seeking feedback, so I am confident they have definitely learned some lessons for future years.

10.0

Oct 2022

Better than 5 star! Best hotel I have stayed at!

This hotel was absolutely beautiful, there is nothing I could fault! We will be back in the future, thank you so much for a lovely stay :)

The cocktails... other than that everything was perfect!

10.0

Sep 2022

highly recommended to everyone who’s looking for a calming. luxurious stay.

the service!! worth it all. thinking about the smallest details. The room was big comfortable and clean. the facilities and food was amazing and really- one of the best places we’ve stayed in.

9.0

Aug 2022

Very pleasant stay, very professional and family friendly staff. Great and comfortable property.

Breakfast was excellent.

Access to the property uneasy and not well specified on the road.

10.0

Aug 2022

Amazing staff, great value for money.

The staff was amazing, they went a long way making sure we have the perfect vacation. facilities were amazing, the view and the beach. really I feel it’s a great value for money and we will surly return there again. This the best vacation I had in years!!

nothing I didn’t like

9.0

Aug 2022

Superb

Fitness and spa is very basic The staff is very kind but not so efiicient

FAQs

How much does this hotel cost compared to others in Chania?

The average price for a rental in Chania is $118 per night. This rental is $53 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Domes Zeen Chania, a Luxury Collection Resort, Crete. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Domes Zeen Chania, a Luxury Collection Resort, Crete. Enjoy the water!

Is Domes Zeen Chania, a Luxury Collection Resort, Crete pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Domes Zeen Chania, a Luxury Collection Resort, Crete?

We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.

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$$$$

Domes Zeen Chania, a Luxury Collection Resort, Crete

About this hotel

Amenities

Map of Chania

Nearby attractions

Domes Zeen Chania, a Luxury Collection Resort, Crete

Hotel in Chania

Reasons to book

About this hotel

Amenities

Map of Chania

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Chania?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Domes Zeen Chania, a Luxury Collection Resort, Crete pet friendly?

What amenities are available at Domes Zeen Chania, a Luxury Collection Resort, Crete?

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