Hilton Grand Vacations Club Ocean Tower Waikoloa Village

Hilton Grand Vacations Club Ocean Tower Waikoloa Village Resort in Puako

About this resort

Nestled in Puako, this lovely resort for $425 per night is a great choice for your next break. Facing the seafront in Waikoloa, Ocean Tower by Hilton Grand Vacations has a garden and a terrace. The property is situated 1.9 km from Genesis Gallery. Guests can have a cocktail at the bar.

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Garden

Family friendly

Map of Puako, HI

Nearby attractions

Kahalu’u Beach Park

24.36 miles

Mauna Kea State Park - Halepōhaku Area

Hilton Grand Vacations Club Ocean Tower Waikoloa Village

3.5

Average(440 Reviews)

Resort in Puako, HI

3-Star Resort

Reasons to book

Includes essentialsGarden, Pool, Kitchen / Kitchenette and more

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$$$$

About this resort

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Garden

Family friendly

Map of Puako, HI

Nearby attractions

Kahalu’u Beach Park

24.36 miles

Mauna Kea State Park - Halepōhaku Area

Reviews

3.5/5.0

Average(440 Reviews)

100% verified reviews

10.0

May 2024

perfect place for a vacation

the seafront location

All very well

9.0

Apr 2024

Wonderful weather great location for activities and relaxation

I like the location. Great for Shoreline walks or path/sodewalks. Great range of activities at the resort and in the area.

1.0

Mar 2024

Will never stay again. Overpriced and no services in the Ocean Tower

Grounds were beautiful

too far to walk to anything. Food was generic. One restaurant a far walk away. No pool food or bar by Ocean Tower. The closest breakfast was a long walk and a basic egg omelette with potatoes was $27.00.

3.0

Sep 2023

Not worth the money

It’s too big

Different check in points

3.0

Sep 2023

Don’t waste your money!

beautiful, vast property with lots of room to walk

Check in was a nightmare; after long day, had to park and schlep bags approx 3/4 mile to check in at “ocean tower”. (those waiting didn’t make it before me-in fact long after I was in. i was given worst, smelly room on property. They were kind enough to give me new room. My flight left 9pm (after checkout)No employee could answer a question, be it shower or what to do with towel which required a key? Pools and hot tub lovely, but SO chlorinated, eyes sting! Pool nearest room was closed paid a TON of $$ for <20 hours, most of which I spent trying to navigate the maze/rude or at least unhelpful employees

9.0

Aug 2023

Good location, good staff, will come back again

Location is very nice.

It looks like booking.com has bad data transfer from itself to Hilton hotel chain that gave incorrect room information. I had to asked the front desk to manually changed it to room type I booked.

10.0

Aug 2023

I live the property but bad experience

On ut island

My rental car was damaged I was blamed

1.0

Jul 2023

Beautiful hotel with awful service and horrible cleanliness!!

Beautiful hotel, garden, museum walk

● Check in takes about 1 hour. Parking down the car, walking from the lot with luggages, taking a tram/ waits each stop 2-3 mins/ ● The receptionist did not find our booking reservation, neither others /Airbnb or Hiltons own reservations!/ Had to wait to find out! ● The sofa bed was not bedriddenfor my children. Told that at the front dest, the answer was: open the bed, will send the bedding. Delived the bedding in a bag in front of our door!!!! I Had to preaper the bed for my own!!!!! ●THE WORTH! THE SOFA BED WAS FULL OF MOLD!! THE BED LINEN BLOODY. HORRIBLE THE LACK OF CLEANLINESS!

3.0

Jul 2023

love the island would not recommend this hotel

love the pools. loved how big it was.

we had cockroaches in our room. had to sleep with the lights on. not very relaxing

4.0

Jul 2023

Disappointing

The rooms are very old. Cleaning not done timely inspire of multiple requests. There was an issue with the door key. Everytime I had to go all the way back to reception to replace it.

7.0

Jul 2023

Good

Coffee shop was awesome. Customer service was on top of it and helpful. Property was amazing.

Shower was kinda gross.

7.0

Jul 2023

Good

Property was beautiful, room very comfortable, front desk staff and concierge very helpful. Parking was plentiful, but expensive and far away from my bldg.

Ocean tower far from parking and expensive, Sometimes train and boat available to get between towers. When not available, unless waiting many minutes, the walk between Ocean tower and main was almost a mile.

2.0

Jun 2023

Room and service really poor.

Tram service , pool and Restaurant

When I got there they didn’t gave me ocean front which I book. They where telling me they didn’t receive my booking. Breakfast was free for two people which they didn’t gave. They say that was false advertising by booking.com

5.0

Jun 2023

Passable

Lots of things to do there with 3 properties on site.

10 min walk from the main lobby to Ocean Tower unless you wait for the tram. The rooms had bugs in them. They were in the process of getting exterminator service.

10.0

Jun 2023

great location

excellent location and property. worth staying and you can stay here for a week and won’t get bored. lot of amenities near by.

7.0

Jun 2023

beautiful location clean. Bad luck.

clean, beautiful landscaping

The monorail was very slow and hot, the a/c wasn’t working and the walk was long. We then stood for 15-20 minutes waiting to check in. The in room coffee maker didn’t work. The fire alarm went off around 8:50 pm in our building.

8.0

Jun 2023

We appreciated the help we received while checking in, enjoyed the snorkeling, dolphins and the food was good.

it was beautiful and so many activities to do there.

We weren’t sure where to check in and the Valet worker was not friendly, very abrupt and rude. we couldn’t figure out train and the rooms were a very lengthy walk away.

10.0

Jun 2023

Exceptional

ocean view room

room service was only 3 days out of our 14 day stay.

5.0

Jun 2023

The resort was beautiful! Ocean tower was far away from the main entrance.

The resort as a whole was beautiful!

We had to walk so far from the main entrance to our section of the resort. There was a tram, which was nice, but it only took us two thirds of the way to our hotel. There’s more, but that was the main thing.

9.0

May 2023

Superb

I went through booking.com and wish I could have gone with some kamaaina.rates Also wanted more info on a kitchenette room so I could bring my whole family to enjoy your hospitality and beautiful hotel .Mahalo's

I didn't know you had to let housekeepers know about cleaning our room. And our coffee machine wasn't working properly 😑

6.0

May 2023

Pleasant

Location, nice facilities.

Room was not cleaned while we were there, had to pay $44/day for parking as guests, no complementary coffee in lobby (had to go to coffee shop), everything at the resort was so overpriced. Asked an employee whose job was to help book tours for advice and he was drunk and/or high and extremely not helpful. It took a long time to get from main entrance to our building

8.0

May 2023

A resort you don’t want to even leave!

The whole resort area between all the Hilton’s was incredible! We had absolutely no idea that it was connected to two other hotels that you could have wander between and without even leaving the hotel we swam with turtles and watched dolphins every day!! There is a massive lagoon private beach area which turtles and other seaside come into and you can snorkel, kayak, canoe, and much more with every day and further down a dolphin enclosure that does shows and encounters every day. This alone made the experience for us and made the money very worthwhile. The room and bathroom were very big and had an “island feel” and the balcony and view was beautiful. The staff were great, always happy to help and the shuttle service and tram to get to our hotel was also very handy as the whole area is so big to walk. We absolutely loved it here, didn’t even want to leave the hotel!

Our only issue with the hotel was that we honestly didn’t want to leave but we had to at night because there was nothing to do after about 5pm. There was only about 2 restaurants and then 1 bar that were open after 5pm and they were generally quite expensive or set menus so we had to go elsewhere. The location is beautiful and on the warmest part of the island but it’s also quite secluded so there was 2 small shopping centres down the road but they were still either a 20 minute walk one way or a $5 shuttle/Uber to get to and even then, not heaps of options for food. If you had a hire car would be fine because you could drive the 25 minutes to Kona if you wanted to but without one we felt a bit stranded. I just think such a beautiful resort should have more bar areas and casual food places open later because no one wanted to leave but we had to!

10.0

May 2023

Great staff, very accommodating!

It was beautiful

Linens and towels smelled as if they hadn’t been dried properly before setting up. May want to use Clorox.

5.0

Mar 2023

won’t go there again

not much

our room location and cost of self parking expensive

1.0

Feb 2023

Horrible

Luau was nice. Room was disgusting and outdated. All facilities bars restaurants water slides were closed in our section. Tram was broke so had to walk a mile to the room

Everything!

6.0

Feb 2023

good for young families

Things for grandkids

too much walking due to broken tram.

3.0

Jan 2023

TERRIBLE

It was in Hawaii

Pretty much everything. Room was OLD and in poor condition, carpet worn, appointsment poor, A/C DID NOT WORK WELL. phone didint work often, Basically the room felt like a motel 6

3.0

Jan 2023

Won't come back sad it used to be nice

Valet parking for handicap was nice

The tram speakers awful the boats very seldom ran and had one part time no schedule and on one cares to include the opps manager the food was overpriced and drinks were way overpriced overall shabby

7.0

Jan 2023

It cost more than it was worth, never wasting my money there again.

pools and room were clean

my room smelled like paint, the breakfast Buffett was overpriced and not very good at that. they don’t have enough lounge chairs by the pool unless you are willing to pay the extra charge to pay for a cabana. parking should be free if I parked my own car.

9.0

Jan 2023

very pleasant Disneyland type of atmosphere. The kids would love it.

well done, and entertaining with beautiful beaches and snorkeling nearby

difficult to open the door to the outside The windows need to be cleaned

FAQs

How much does this resort cost compared to others in Puako?

The average price for a rental in Puako is $590 per night. This rental is $165 less expensive than the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Hilton Grand Vacations Club Ocean Tower Waikoloa Village. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Hilton Grand Vacations Club Ocean Tower Waikoloa Village. Enjoy the water!

Is Hilton Grand Vacations Club Ocean Tower Waikoloa Village pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hilton Grand Vacations Club Ocean Tower Waikoloa Village?

We found 13 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, smoking allowed, and parking.

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4.1

Excellent(15 Reviews)

Hilton Grand Vacations Club Ocean Tower Waikoloa Village

About this resort

Amenities

Map of Puako, HI

Nearby attractions

Hilton Grand Vacations Club Ocean Tower Waikoloa Village

Resort in Puako, HI

Reasons to book

About this resort

Amenities

Map of Puako, HI

Nearby attractions

Reviews

FAQs

How much does this resort cost compared to others in Puako?

Is parking included with this resort?

Is there a pool at this resort?

Is Hilton Grand Vacations Club Ocean Tower Waikoloa Village pet friendly?

What amenities are available at Hilton Grand Vacations Club Ocean Tower Waikoloa Village?

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