Embassy Suites by Hilton Portland Maine
About this hotel
Located in Westbrook, this charming hotel for $141 per night is a great option for your next break. Located adjacent to the Portland International Jetport, 3.5 km from the Maine Mall and 8 km from the Old Port/Waterfront, this all-suite hotel in Portland, Maine offers accommodations and easy access to historic sites and outdoor recreations.
Amenities
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Westbrook, ME
Reviews
4.3/5.0
Excellent(955 Reviews)
100% verified reviews
10.0
The staff was very courteous and getting the shuttle to pick us up at another hotel that was atrocious and they gladly picked us up. Took us to Downtown Portland as well as the train station. The breakfast was excellent, the HH was excellent, the bartender Lauren was great, the shuttle drivers Ashley amd Richie were also great.
The only negative was the setup of the weight room , it was attached to the swimming pool entrance and too many kids would come through. But that wasn't staff fault it was whomever designed the renovations there at hotel
5.0
The room was clean and very well furnished.
Upon parking my fiancé almost stepped
on two Hypodermic needles that were left discarded on the ground in the adjacent parking spot. She was extremely concerned and upset by that, especially due to the amount of children at the hotel that could unknowingly pick up the contaminated needles.
10.0
In all the hotels that i went, it was the best staff that i have ever seen. They were very helpful and caring. Everytime i had questions, they were there for me. Also the room was clean, nice and the bed so comfortable. The breakfast is AMAZING , you have also a chef who can do what you want and i love the idea of free snacks in the afternoon and the free consommation of alcohol. It was nice that the parking was free too.
Everything was fine!! Even the location is good if you have a car but it may be a little bit difficult if you dont have one to go to touristic places if you are here as a tourist
9.0
The staff were wonderful! They were always friendly with smiles on their faces. The breakfast was wonderful. Housekeeping was wonderful. Overall just a great experience
There was only two thing that we didn't like and that would be the pillows. Those were awful. The second was a cosmetic thing and that was the bar in the shower. That is the worse place to place one. We kept hitting our elbow on it.
10.0
Check in was GREAT with Adam and Sunni—extremely friendly and gracious.
carpet
I had called 2-days previous, and a young man answered, and he couldn’t find my reservation. The reservation number was given to him will all other pertinent information. I felt like he didn’t really try to assist or take any extra steps to find my reservation.
10.0
Delicious breakfast.
Exceptionally clean, quiet room.
Noon checkouts as a norm.
9.0
Location close to everything
Nothing
10.0
Everything.
The tub shower was a little difficult to navigate.
7.0
Check in very easy, breakfast as always was great
Rooms not updated, carpet old and dirty
10.0
Clean and friendly staff. Continental breakfast was one of the best we’ve had.
Nothing, everything was great
10.0
I like the internet and the huge selection for breakfast. The staff was very polite and were always smiling. I'm a happy person so I really liked that.
The beds were to soft and I could feel springs or something that poked me in the sides. The pillows are to soft. The bathrooms a small very small for larger people like us. I also noticed the handicap bar in the shower really hurts when you hit your elbow on it. It needs to be relocated.
9.0
As with all Embassy Suites, the room was spacious and the breakfast was great. Super convenient to the airport when we flew in and when we flew out.
Slowest elevator in all of our hotels.
9.0
Right next to airport
That we had to leave at 4am before breakfast ;)
10.0
The hotel is just a few blocks from the airport which allowed us to walk over once we landed. The central location to the highway was ideal too. We never missed breakfast, it was always hot and fresh.
10.0
Clean
10.0
Room was very comfortable and clean
Also morning breakfast was great
10.0
Everything
3.0
Staff was very friendly.
Manager Jen had my car towed with in hours of being checked out had talked to other employees about my car said it was fine now trying to figure out how to get it back with a 1000 tow and storage fees. Showers in exercise area had dirty curtains. Shower control wasn't surcured to the wall. Pool water looked yellow.
6.0
The breakfast was prepared well and the staff was helpful and friendly, as staff in Maine have always been for my visits here.
The "king suite" was smaller than typical Embassy Suites hotels king suites, and it felt like you were cramped when you took a shower, used the restroom, hung your towel up, or looked for storage space for your bags. Definitely not a fan of the cramped "suite" size.
9.0
Very quiet, clean and convenient for airport pickup.
10.0
Breakfast was excellent a great selection, really liked the omelet bar, the staff was excellent
The bedding felt like a low quality bedding.
10.0
Amazing room, great staff, wonderful pool & gym, very clean and comfortable.
All was great
9.0
ample room
overpriced
10.0
Good location, room was spacious and clean, price was reasonable - breakfast was excellent.
All is as good.
10.0
The customer service was the best I’ve experienced in a long time. Adam was amazing. the room was more than I expected and breakfast was awesome!
9.0
very helpful and rooms was very roomy
checking rooms a little better for cleaning and pool was chilly
9.0
breakfast, rooms
10.0
Staff great, room awesome, breakfast amazing.
9.0
We liked the location, very good breakfast, wonderful service.
the only thing that is not good is the cleanliness of the room, the shower had shampoo and soap marks on the glass door and the furniture had a lot of accumulated dust.
5.0
very wonderful front desk employee, Adam, who was helpful and informative. comfortable room & lobby
one of the loudest hotels we’ve ever stayed at. the fridge sounded like it was going to take off, there was a constant buzzing, and construction started at 6:30am and was extremely loud. & that’s BEFORE the plane engine noises. not a comfortable night for trying to rest before a plane ride.
FAQs
How much does this hotel cost compared to others in Westbrook?
The average price for a rental in Westbrook is $385 per night. This rental is $244 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Embassy Suites by Hilton Portland Maine. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Embassy Suites by Hilton Portland Maine pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Embassy Suites by Hilton Portland Maine?
We found 11 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, internet / wifi, and fireplace.
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