Grand Mirage Resort & Thalasso Bali
About this resort
Nestled in Kuta Selatan, this charming resort for $71 per night is a fantastic option for your next trip. Grand Mirage Resort & Thalasso Bali is situated on the tip of Tanjung Benoa’s Nusa Dua Beach. It has an award-winning restaurant, pool with swim-up bar, and water sports facilities. Free WiFi is provided.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Beachfront / Waterfront
Gym / Fitness Center
Garden
Family friendly
Map of Kuta Selatan
Reviews
4.0/5.0
Good(794 Reviews)
100% verified reviews
9.0
The hotel is just too good for family who have little kids(My niece is 12 years old, but she still loves here!), it has 2 pools and you can also use the building next.
After going out from your room,you can feel heat straight! Because the hall area is so hot, I don't feel the hotel turns on aircondition.
10.0
awesome pools, they have invinity pool as well, my room has best view, pools and beach front
only outdoor cafe heat, but they have many other restaurants with AC for selection
10.0
Everything were amazing! Especially thank u so much for the service and hard-working staff!
Nothing, all good!
6.0
Czystość, miły personel
Dwa osobne hotele, o których nie ma mowy w opisie hotelu. Oczywiście nasz pokój był w tym drugim, 100m od głownego ładnego hotelu za który myśkałam, że zapłaciłam. W tym drugim hotelu dla rodzin, niestety, ale zero kids club activities (jedna była przy basenie płatna dodatkowo, a byliśmy tam 7 dni). Hotel położony w gorszej części Nusa Dua. Lepszym regionem jest lokalizacja przy hotelu Melia Bali.
10.0
Facilities fantastic for children
Locks on doors could be higher so toddlers/small kids can’t open them given railings and balcony are very easy to climb onto or fall over
10.0
Everything!!!
Nothing!
7.0
Breakfast was amazing each day and the grounds/ gardens/ pools etc were fantastic
The food in the Chinese restaurant was extremely average. The food in the Indian restaurant tasted good however the portions were ridiculous. My main meal was 3 small bits of chicken floating around in a bowl of sauce. It was also expensive. This was the same for all 9 people in our party. When we complained the manager had no idea how to handle the issue. Drinks were served warm. The bottles of soft drink had not even been in the fridge at all. Overall the service in the resort was lacking. There didn't seem to be enough staff in any area, be it restaurants, at the pool or the beach. They were very slow and didn't appear to know what they were supposed to be doing. It was a let down.
8.0
Breakfast
Resort grounds and pools
Staff
Good facilities and activities for kids
Dinner and lunch buffet
Our room was right next to reception and was at times loud
9.0
The resort was beautiful, felt spacious and clean. Breakfast choices were awesome.
Service at the bars and restaurants was often a bit slow.
Some of the serving sizes were very small.
8.0
Great kids pool and pool bar food was excellent! All staff so friendly and helpful.
Needed more information at check in, we found really nice bar and the Indian restaurant on the last night
8.0
Nice hotel. Great breakfast.
6.0
Breakfast is amazing, there is a ton of variety (indian/korean/japanese/continental/chinese/indonesian). The pool is big. The beach is sandy. However, be aware that the water is shallow and you will not be able to swim in the ocean.
Hotel is clearly outdated and needs renovation for the rooms. There are not enough sunbeds for the guests. The restaurants are very expensive. We have eaten two times there and the bill was 2x compared to a restaurant that is 3 minutes away (Sukun).
The drinks are also expensive. I could live with that, but as you know, the tap water in Bali is not drinkable. We have received every day 2 bottles of water (330 ml). This is unacceptable. I saw a water reservoir in the reception, but it was a 10 minute walk from our room. We have bought water from the store from accross the street.
Room is very noisy. You can hear everything from the sea and from the inside of the hotel.
Too expensive for what you get..
8.0
Breakfast was amazing - lots to choose from. Pools were great -Water park was a massive hit with our 5yo.
Can’t get drinks to room on all inclusive package and if staying in family side there is only 1 place to get drinks and they were not able to do majority of cocktails there.
9.0
Activities for kids , there are heaps my kids had a great time !
We had an issue on the next day to open our room , so we had to wait more than 2 hrs to get it solved it was annoying cause we wanted to get changed and go to the beach etc … at first it felt that he guy at the reception wasn’t taking serious maybe thinking we wanted upgrade or freebies but actually the door battery was dead and needed a replacement, after waiting for few hrs we got another room ( same one as our rate but upstairs) so we were annoyed that after waiting for so long he had to pack and move all the stuff and two kids kicking off .
We got offered a free lunch at their buffet which was really yummy .
10.0
Great location - friendly staff
1.0
Nothing.
Room had mould around skirting board of room and stunk. Food and drinks were overpriced. Unless you walked over to the Thalasso area to eat breakfast the buffet wasn't very nice. Haven't contacted Grand Mirage to try and resolve dissatisfiation and haven't not had a reply.
8.0
Loved the breakfasts and nice view from our room, comfy beds decent sized room. Staff lovely being kind to daughter
The condensation issue was annoying, had to have aircon going at all times or the room got extremely moist!
Unfortunately the beach and ocean had a lot of rubbish, no one swam in it
3.0
The range of amenities, such as the pool slide, children's indoor play area, and mini toddler splash play area, provided entertainment and fun for the whole family.
Moreover, I must commend the excellent service provided by a staff member named Chandra. Despite the challenges we faced, he went above and beyond to assist us. He helped book transport for my husband, who checked in late with luggage, and arranged for him to move to another side of the hotel. Chandra also extended his support by facilitating a late check-out, which was much appreciated.
Upon check-in, we noticed the room was not very clean. We immediately informed the staff, but to our dismay, the cleaning crew only showed up when we were about to sleep, even though we had informed them that we would be out for dinner. The balcony light and hot water were not working, and we had to wait until the next day to change rooms.
The hotel heavily marketed itself as a family resort, but we were disappointed to find that children's cutleries were unavailable, and the play areas were not properly monitored. Moreover, adults were openly smoking in non-smoking areas, ignoring the designated signage. The safety concerns extended to the children's pool and splash water play area, where we observed kids engaging in dangerous acts without supervision.
One noticeable issue was the hotel's understaffing, particularly during breakfast. The lack of manpower resulted in unattended tables and delayed service, including the timely clearing of cocktail glasses near the pool. Staff members appeared inexperienced, making it challenging for them to address guests' inquiries effectively.
As the night progressed, noise levels increased, and there was no effort to control rowdy drunken behavior among guests.
Additionally, the hotel's condition did not match the appealing images presented on the booking site. The rooms were outdated, with furniture and features requiring maintenance or upgrades. The bathroom mirrors' wood frames were faded and dusty, and the lack of a bidet and falling door hinges contributed to the overall disappointment.
Considering the hotel's high price, we expected a more satisfying experience. However, the shortcomings outweighed any positive aspects, leaving us with no plans of returning in the future.
10.0
best family hotel in Bali
loved everything
10.0
perfect for a family holiday
2 bathrooms in the junior suite was perfect
clean and lots of kids activities.
staff lovely
10.0
Everything! The staff rhe facilities the accomidating staff.
10.0
Amazing staff & facilities must stay here!!
8.0
Many facilities and programs for kids. Direct beach access, nice pools. Has enough TV channels.
Lack of maintenance on many points. Food is not always great. (breakfast had a great choice however). Most cocktails are hardly recognizable (cosmo, mohito etc.)
7.0
Infinity pool, main building, kids entertainment in Family Paradise section. Foam party.
Breakfast great in both buildings.
Main building and area is beautiful but we were in the Family Paradise side which was not mentioned in the booking at all and very misleading. While it was great for the kids with the facilities, I was disappointed with the building and room was average for the price really. When we arrived there was rubbish over the beach out
front and then walked next door and immediately felt disappointed not to be staying in the main building. You can stay in the main building and still have full access to the kid's activities. We asked to be moved to experience the other side after a few days which they were very good about. The room we were put in in the main building was the most beautiful hotel room I've ever stayed in with incredible views too. This was lovely but made me wonder why we weren't given the option to begin with. Maybe they hoped we wouldn't ask and would never know.. not sure but felt a bit robbed. I do think the other room was probably above the average and we got lucky. Overall it was a great stay if I forget the initial disappointment and short changing.
8.0
The breakfast was excellent , wide variety. The pools and the proximity to the beach make this place a must stay. There are wonderful facilities for kids
The bathrooms are very tiny even though the rooms are spacious.
8.0
Family and kids friendly
Rooms are a bit outdated
9.0
Very friendly and helpful staff. Good breakfast and food. Nice pool and playground.
10.0
Perfectly set up for families and so easy with the all inclusive package! Absolutely loved the pools and the way the resorts are divided. So good having a water filter in the room and easy to put kids to bed with the apartment style room. The food was flawless, we loved every single meal!
Some parts of it were a little dated or run down eg. Our door bell kept falling off. Kids Club could be a little bit more enticing for kids our age if there were toys to play with. Ours were sort of too old for the play gym but a bit young for all the gaming etc.
7.0
People are lovely
There was never enough towels
6.0
price performance ratio
not enough towel at the pools
8.0
location
it’s a it outdated with its furnishings
FAQs
How much does this resort cost compared to others in Kuta Selatan?
The average price for a rental in Kuta Selatan is $107 per night. This rental is $36 less expensive than the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Grand Mirage Resort & Thalasso Bali. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Grand Mirage Resort & Thalasso Bali. Enjoy the water!
Is Grand Mirage Resort & Thalasso Bali pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Grand Mirage Resort & Thalasso Bali?
We found 15 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
Explore similar vacation rentals in Kuta Selatan
Explore all rentals in Kuta SelatanKuta Selatan travel inspiration
Read our blogGuides
Ski Trip Packing List: What to Bring Skiing or Snowboarding
Trends
VacationRenter Holiday Travel Trends 2023
Featured Rentals
Architectural Vacation Rentals: Experience the Beauty of Unique Properties
Featured Rentals
Sustainable and Eco-Friendly Vacation Rentals Around the World
Featured Rentals
Our Favorite Vacation Rentals With Unique Experiences
Featured Rentals
Amazing Cabin Rentals Across the Globe
Featured Rentals
Have You Ever Wanted to Stay in a Dome Rental? Now You Can
Featured Rentals
Jaw Dropping Treehouse Rentals All Over the World