The Fives Downtown Hotel & Residences, Curio Collection by Hilton
About this hotel
Situated in Playa del Carmen, this lovely hotel for $154 per night is a great choice for your next vacation. Located in Playa del Carmen, less than 1 km from ADO International Bus Station, The Fives Downtown Hotel & Residences, Curio Collection by Hilton provides accommodation with private parking, a fitness centre and a bar.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
Gym / Fitness Center
Family friendly
Map of Playa del Carmen
Reviews
4.0/5.0
Good(430 Reviews)
100% verified reviews
2.0
קרוב לשדרה החמישית, אבל החדר רועש מאד גם בלילה
היינו 6 לילות בירח דבש… אין שום תמורה למחיר, חדר חנוק וצפוף, היינו חייבים לשדרג לסוויטה כדי שיהיה אוויר וגם שם אין פרטיות, כל חדר צמוד לשני רואים ושומעים הכל. נותנים את המינימום האפשרי וכל דבר אחר בתוספת תשלום (כולל תשלום נוסף על כיסא בבריכה, חניה ועוד). חדרים רועשים מהמוזיקה ברחוב עד 3-4 בבוקר, מפריע מאד בלילה. פעם שלישית שלי בפלאיה ויש המון אפשרויות טובות יותר וזולות יותר.
8.0
Centrally located
All things met my expectations
4.0
Hotel ładny, czysty, pokój bardzo duży, dobrze wyposażony. Fajny basen na dachu. Bardzo miła obsługa.
Śniadanie wykupiłam na bookingu, nie było informacji, że będzie kontynentalne. Inni goście mieli wybór z menu, zdecydowanie większy. Ja nie miałam podobno tej opcji - w hotelu poinformowano, ze to wina bookingu, booking mówi, że to hotel. Tak, czy owak - ekstremalnie mały wybór - koszyczek pieczywa na 4-osobową rodzinę, 2 dżemy, miód. Kawa i soki dolewane przez kelnera, w bemarach niejadalne ziemniaki, jajecznica konsystencji sera żółtego i papka mięsna. Do tego codziennie kilkanaście minut przynajmniej czekania w kolejce do śniadania.
Drugi mankament to beznadziejne wyciszenie pokoju - wszystko było słychać od sąsiadów.
8.0
The hotel is ideally situated in town, close to the beach, bars, restaurants and local amenities. The staff were great, special mention for Arturo at the rooftop bar who provided excellent service.
The one slight disappointment is that the hotel let non residents up to the top pool bar area, this means that occasionally it isn't possible to get a lounger and can be a little crowded. We were also told that the premium spot loungers with the best view are an additional charge of $250USD per day which is excessive and amounts to more than our room per night.
7.0
La proximité de tout.
La piscine avec sa vue splendide.
La connection internet.
Très bon petit déjeuner.
La cuisine sans ustensiles un peu inutile.
Le fait que sur l’annonce il y avait « balcon » et qu’en réalité, il n’y avait plus de chambre disponible avec un balcon. Le prix est rester le même se qui est vraiment pas terrible.
10.0
nos resolvieron nuestros problemas de no tener la habitación que habíamos reservado y nos dieron una más lujosa
todo estuvo increíble
6.0
Rooftop pool and easy location to 5th Avenue
I was so disappointed. We came.previous year and it was excellent. This year the room was horrible- it smelled like mold and the AC didnt work. Our family slept in sweat bath at night. Staff never brought towels or toilet paper unless I went to reception to pick it up. Reception guys were very rude. I came close to knocking them out. They had all new staff from previous year and they don't work as team. They are lazy and rude. We will not stay there again.
10.0
Everything was Amazing. Stay and Staff were Awesome. I will definitely be back.
The view. Only the view. Everything else was impeccable 👌🏾 😌.
9.0
The location was in the heart of the venues. All I. Walking distance. Worked out well. I did not eat breakfast at the hotel
Floors in room were a little gritty, could have been a little cleaner. However, slippers on your feet prevented feeling the residue on bottom of feet.
8.0
safely located great bedding premium rooms were extremely well designed and modern and even had a waterfall shower which I've never seen before
rooftop pool with a bar
8.0
great location, big room, comfortable bed, modern design, kind stuff
smell of mold, and we slept on 4th floor and there is a roof top above us (they walking and maybe jumping and I was so loud), every day from 7am to 11pm. so maybe 4th floor is not for everyone
10.0
Very smooth check in experience, the room was huge, very good value for money. The buffet breakfast hs a lot of choice, we loved it. Very good locatolion, right next to fifth avenue, and 2mn walk fo the Ado bus station. The rooftop pool is amazing.
We had a baby, but they dont provide any baby crib.
4.0
nothing
airport transfer paid but not honoured
low quality breakfast
6.0
ok but nothing special
10.0
central to everything, fantastic room and amenities
city noise , but once you close the terrace doors, it’s gone
9.0
Good restaurants in the hotel. it has its own activities inside. The ubicación is very good. You are a block away from the 5th Avenue.
We stay 1 week in the hotel. One elevator Is not working. you have to wait around 10-15 minutes to go down or up. I don’t know how a great hotel like this. That it’s not cheap wait so long to fix the elevator. Or probably they should make a discount to the guesses or give one free breakfast at least.
1.0
the lobby is pretty and the rooftop pool is ok. If you don’t get a whirlpool balcony suite, the rooms are terrible for the price. City view is a view of a garbage dump.
We stayed 2 nights in a whirlpooll suite and asked if we could have the same room type when we returned 5 days later. We were told yes and that our reservation would be upgraded at no charge. When we arrived there was no room available for us other than a smaller, dirty room, shared balcony with a view of a trash dump below. And they charged us more. We were made promises again to move to a better room the next day and so we stayed. Again, no record of a pending change on our reservation. We wasted two whole days battling with the front desk and trying to get help from booking.com . Eventually we packed up and left to go to another town. They said they would refund the time we left but we are still waiting for that. But they should refund all four days since out trip was significantly affected. Also the safe was broken in our room and they had us waiting in our room to have it repaired and nobody fixed it. This hotel experience was the worst I have ever had in all my years of traveling. If you stay here, ask for room 410. it’s most likely the only nice room.
6.0
The hotel is in the center and close to all the shops and restaurants. The pool at the rooftop is nice with a good restaurant to eat and drink there. The staff is really nice and helpful.
The hotel is not on the beach and in the basic rooms there are no windows which is very claustrophobic.
7.0
the rooftop is amazing, both the service and pool+view are really great 😊
the breakfast is really poor and wasn’t worth the additional money.
The service was ok.
9.0
rooftop pool is where priceless.
room is fancy
floor was not perfectly clean
parking is extra fee
5.0
location, customer service
we weren’t notified about parking extra charges and breaks fast not included
8.0
nice property and great location
the noise levels. we paid for a suite but it was below the pool and could constantly here the water running
FAQs
How much does this hotel cost compared to others in Playa del Carmen?
The average price for a rental in Playa del Carmen is $159 per night. This rental is $5 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Fives Downtown Hotel & Residences, Curio Collection by Hilton. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Fives Downtown Hotel & Residences, Curio Collection by Hilton. Enjoy the water!
Is The Fives Downtown Hotel & Residences, Curio Collection by Hilton pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?
We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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