Mangroovy Residence El Gouna - Grovin

Mangroovy Residence El Gouna - Grovin Apartment hotel in Hurghada

About this apartment hotel

Situated in Hurghada, this charming apartment hotel for $162 per night is a great choice for your next vacation. Located in El Gouna, 22 km from Hurghada, Mangroovy Residence El Gouna - Grovin provides a restaurant and free WiFi.

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Balcony / Patio

Beachfront / Waterfront

Garden

Family friendly

Map of Hurghada

Nearby attractions

Serenity Fun City Resort

34.28 miles

Makadi Bay Aqua Park

32.51 miles

Mangroovy Residence El Gouna - Grovin

4.7

Outstanding(300 Reviews)

Apartment hotel in Hurghada

Reasons to book

People love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Kitchen / Kitchenette and more

$$$$

About this apartment hotel

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Balcony / Patio

Beachfront / Waterfront

Garden

Family friendly

Map of Hurghada

Nearby attractions

Serenity Fun City Resort

34.28 miles

Makadi Bay Aqua Park

32.51 miles

Reviews

4.7/5.0

Outstanding(300 Reviews)

100% verified reviews

1.0

Sep 2023

Плохой сервис !!!

Местоположение

Не было интернета !!! 2 дня я просил починить, так и не починили !!! В прошлый раз я здесь останавливался , меня смогли поселить только в 17.00 а не в 15.00 !!! 2 часа сидели на жаре , ждали пока уберут номер !!! Обещают и не делают !!!

3.0

Aug 2023

A Rollercoaster of Frustration

I made a reservation and booked it a week in advance. I expected them to contact me before my stay to clarify payment procedures and obtain the ID details as per their policy, but no communication was made. So I decided to reach out to them myself. Only then did they provide the payment procedure and indicate that they would soon request my ID. Fast forward to just 12 hours before my stay, they reached out requesting my ID. They confirmed that no pets were allowed, and inquired about my arrival time. Nothing was mentioned about any issues with entrance approvals. I arrived at Gouna gates at 2 PM. The security requested a QR code. I contacted Mangroovy, and they said it was coming in a few minutes. Minutes turned into hours. Then they informed me that there was an issue with my entrance approval from Gouna Management's side. Did they just let us drive from Cairo to Gouna without ensuring our approvals were in order knowing that there was a very real possibility that our approvals could have been rejected? Yes, they did. To make matters worse, Mangroovy's representative essentially asked me to figure things out with Security on my own. I was now left on my own, back to the wall, and all I have is individual effort trying to resolve the situation and to do the representative’s job. I found myself spending another two hours negotiating with everyone from Security, to Mangroovy, to Gouna Community Care with each of them blaming responsibility on the other. All of them, no exceptions, were dealing with zero respect, professionalism, or ownership. An hour later, Mangroovy's representative washed his hands of the situation, suggesting we could find another place or go back to Cairo(!!) I Finally reached Mangroovy Residence's operations manager who was the only one ever to show empathy and professionalism. Guess what? he knows nothing about my case.

After nearly an hour and a half, we finally got the approvals, and we checked in at 7 p.m., but our vacation was already ruined. We thought about just going back to Cairo, but we needed some rest before the drive. The following day, we requested a refund for the first night We believed it was our right not to pay for a night we couldn't use. The representative offered us two options to sleep over: one free night or a late check-out. Initially, I declined both options but after some consideration, I agreed reluctantly to take an extra night. Guess what? They hit me the next day with a message saying the extra night request was "disapproved by the management". They technically disapproved of their own offer. I told them they were seriously underestimating the whole mess and the five hours of humiliation we endured at the gates. This was when things got a little too heated. The representative became defensive and shifted blame onto Gouna Management, suggesting that the issue is with them as if my reservation was with Gouna Management and not Mangroovy. He even made inappropriate remarks about Gouna's approval process, which was both offensive and unprofessional as he said that Gouna disapproves of guests because they know things about them that we don't know, followed by an insulting yet very vulgar threat: “ماتخلينيش أزعّلك" as if we had imposed some threat to those going to enjoy Gouna. My frustration reached a boiling point, and I decided to take the matter to the highest possible escalation. I escalated the issue to the representative's manager, told him that this mess happened because someone asked for our IDs only 12 hours before our arrival, remembered to confirm that no pets are allowed, but very conveniently 'forgot' to mention that our approvals were still up in the air. He eventually acknowledged Mangroovy Residence's mistake and offered a refund.

10.0

Aug 2023

Just like expected . Everything was perfect

Everything

Nothing

10.0

Aug 2023

Amazing!

The property is well equipped and very neat. It had an amazing pool and sea view. Location very close to the Marina. The host was very helpful and flexible. He helped with everything and made our stay very comfortable.

9.0

Aug 2023

Great getaway

Number of rooms & beds, and the kitchen equipments made our stay very easy.

Nothing!

10.0

Jul 2023

Exceptional

The apartment was super nice, Special thanks to Mr. Romany who helped us with all our requests and was flexible and super nice

10.0

Jul 2023

The best services and sea view

The finishing and furnitures is amazing and clean

No thing

10.0

Jul 2023

Very good value for money

very nice apartment, comfortable, overlooking the pool and close to the beach

9.0

Jul 2023

Superb

Very nice

9.0

Jul 2023

Superb

The location is very nice and 2 min drive to the Marina Pool is nice and beach too

10.0

Jul 2023

Great stay.

Amazing apartment, very clean. Fully equipped. Smart TV with netflix, three bathrooms and two bedrooms. More than great. Theres also a restaurant on the beach that was really nice. Romany the housekeeping manager was also very helpful and friendly throughout our stay! The pool was wonderful.

The beach itself (The sea) is really bas but this is a problem all over gouna. The sand is oily from all the yachts. I didnt like the beaches in gouna overall but this is not a problem with Mangroovy specifically.

1.0

Jul 2023

Horrible experience, rude management, fake description!

Horrible Experience and rude management, I will never go to mangroovy again!

This was the worst experience i ever had in my life , the room was not pool view as described but instead it was a view of buildings under construction , we told the employee and he told us i will check with my supervisor , then they changed our room to another one that was smaller (costs less money) and doesn’t match the description , had a bathroom that smelled very bad for the whole day (we thought it would be for few minutes or something ), moreover when we paid for the price of one night after we paid he asked us for 400$ or equivalent as an insurance for the property ( it was never mentioned in booking description or anywhere and was modified after our stay) and we told him we will not pay it as it is not described anywhere and it’s not professional to say this after we paid , then they told us okay you can give us only 5000 EGP we didn’t agree , then they told us pay 1000EGP , we also disagreed and we asked the supervisor for our money back and we asked we want to leave as this is unacceptable , then he said it’s okay you can stay and I will come tomorrow and check the property, in a very rude way and totally unprofessional , this supposed to be a Premuim establishment and it’s not cheap at all , two things i will do after this experience , first I will never go to mangroovy and secondly will not use booking again.

9.0

Jul 2023

Good

Clean and tidy

Nothing

10.0

Jul 2023

10/10

The apartments are super modern, clean and tidy. The service offered by Mr. Romany was exceptional. Wont be staying anywhere else when I’m back.

Absolutely nothing

9.0

May 2023

Superb

its soo clean and feels like a luxurious hotel

9.0

May 2023

We loved it

view, beautiful outside area, large pool, comfortable beds, easy access to beach

small things missing: no hairdryer, no bed lights not too many restaurant options close by

9.0

May 2023

Superb

The Location and all the facilities was very good for adults and kids

Nothing

10.0

Apr 2023

very good unit , little bit expensive .

finishing - location - kitchen equipments.

pillows were uncomfortable and also the mattress

10.0

Mar 2023

Exceptional

Excellent apartment- very spacious and modern with comfortable beds. Theres a nice little terrace overlooking the pool where you can sit and relax. Special shout-out to Mr Romany who was very kind and accommodating!

Nothing

8.0

Jan 2023

lovely

cleanliness, facilities, location

internet coverage and needed heated pools

10.0

Dec 2022

Exceptional

Mr Romani was very helpful. I could call him anytime of the day for support. I sure will repeat the visit.

FAQs

How much does this apartment hotel cost compared to others in Hurghada?

The average price for a rental in Hurghada is $59 per night. This rental is $103 above the average.

Is parking included with this apartment hotel?

Yes, parking is listed as an amenity at Mangroovy Residence El Gouna - Grovin. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment hotel?

Yes, a swimming pool is available for use at Mangroovy Residence El Gouna - Grovin. Enjoy the water!

Is Mangroovy Residence El Gouna - Grovin pet friendly?

Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Mangroovy Residence El Gouna - Grovin?

We found 11 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.

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4.1

Excellent(380 Reviews)

Mangroovy Residence El Gouna - Grovin

About this apartment hotel

Amenities

Map of Hurghada

Nearby attractions

Mangroovy Residence El Gouna - Grovin

Apartment hotel in Hurghada

Reasons to book

About this apartment hotel

Amenities

Map of Hurghada

Nearby attractions

Reviews

FAQs

How much does this apartment hotel cost compared to others in Hurghada?

Is parking included with this apartment hotel?

Is there a pool at this apartment hotel?

Is Mangroovy Residence El Gouna - Grovin pet friendly?

What amenities are available at Mangroovy Residence El Gouna - Grovin?

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